NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
258 reports101,143 miles · Mar 25, 2011
Visibility
RIGHT PASSENGER WINDOW AUTOMATICALLY ROLLED ALL THE WAY DOWN AND THE ELECTRONIC CONTROLS FOR THE WINDOW FAILED TO WORK. WE WERE UNABLE TO CLOSE THE WINDOW. THIS OCCURRED DURING A WIND AND RAIN STORM RESULTING IN RAIN GETTING IN THE CAR AND A SERIOUS SAFETY ISSUE FOR PASSENGERS IN THE CAR. LUCKILY, THE CAR WAS NOT MOVING AT THE T…
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RIGHT PASSENGER WINDOW AUTOMATICALLY ROLLED ALL THE WAY DOWN AND THE ELECTRONIC CONTROLS FOR THE WINDOW FAILED TO WORK. WE WERE UNABLE TO CLOSE THE WINDOW. THIS OCCURRED DURING A WIND AND RAIN STORM RESULTING IN RAIN GETTING IN THE CAR AND A SERIOUS SAFETY ISSUE FOR PASSENGERS IN THE CAR. LUCKILY, THE CAR WAS NOT MOVING AT THE TIME OF THE OCCURRENCE. A MECHANIC DETERMINED THERE WAS A COMPLETE FAILURE OF THE WINDOW REGULATOR MOTOR AND REPLACED IT. *TR
NHTSA ODI #10392933
93,500 miles · Mar 1, 2011
Electronic Stability Control (esc)Service Brakes, Hydraulic
THIS CAR HAS BEEN DEALER MAINTAINED FROM DAY ONE. LAST YEAR, WE BEGAN NOTICING AN ODD, LOUD DRUMMING SOUND OCCURRING ALONG WITH RESISTANCE TO ACCELERATION IN SLOW SPEED SITUATIONS. THIS INCLUDED PARKING LOTS, STOPPING FOR A LEFT TURN WITHIN AN INTERSECTION, AND EVERY OTHER SITUATION WHERE WE NEEDED TO MANEUVER AT LOW SPEED. THE …
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THIS CAR HAS BEEN DEALER MAINTAINED FROM DAY ONE. LAST YEAR, WE BEGAN NOTICING AN ODD, LOUD DRUMMING SOUND OCCURRING ALONG WITH RESISTANCE TO ACCELERATION IN SLOW SPEED SITUATIONS. THIS INCLUDED PARKING LOTS, STOPPING FOR A LEFT TURN WITHIN AN INTERSECTION, AND EVERY OTHER SITUATION WHERE WE NEEDED TO MANEUVER AT LOW SPEED. THE VEHICLE WOULD VIBRATE, THE ENGINE WOULD NOT ACCELERATE, AND SOMETIMES THE CAR WOULD LURCH WITHIN A TURN. IT BECAME ALARMINGLY SEVERE AND THE PERIODS BETWEEN INCIDENTS BEGAN TO SHORTEN. WHILE STILL INTERMITTENT, WE BEGAN TO BE CONCERNED AND TOOK IT TO THE NY DEALER WHO HAD BEEN SERVICING THE CAR SINCE IT WAS NEW. WE REPORTED EXACTLY WHAT I HAVE WRITTEN ABOVE, INCLUDING THE COMMENT THAT THE ANTI-SKID LIGHT WOULD COME ON THE DASH WHEN THIS HAPPENED. AFTER CHARGING US OVER $900 FOR FLUID REPLACEMENT AND REATTACHING A VACUUM HOSE, WE WERE TOLD WE HAD NO PROBLEM, THAT THE NOISE WAS NORMAL. IT OCCURRED AGAIN WHEN WE LEFT THE DEALERS LOT. THE PAVEMENT WAS DRY. AFTER A FEW WEEKS OF INCREASING DIFFICULTY WE TOOK IT TO A DIFFERENT DEALER, TO BE TOLD THAT OUR TIRES WERE WORN. WE REPLACED THE TIRES, AND THE PROBLEM PERSISTED ON EITHER WET OR DRY PAVEMENT. WITH A CROSS-COUNTRY TRIP COMING UP, WE TOOK THE CAR TO AN AAMCO, WHO TEST DROVE IT AND SAID WE HAD AN ABS BRAKE PROBLEM. THEY KEPT IT FOR THREE DAYS, AND CHARGED US $400 HAVING FOUND A PIECE OF RUSTED METAL THEY BELIEVED WAS PREVENTING ONE OF THE WHEEL SENSORS FROM MAKING CONSTANT CONTACT. IT FELT BETTER, BUT THE PROBLEM BEGAN TO SHOW UP AGAIN IN A COUPLE OF DAYS. WE COULD NOT PUT THE TRIP OFF, AND DROVE THE CAR CROSS COUNTRY, HAVING THE PROBLEM RE-OCCUR IN ALMOST EVERY LOW SPEED SITUATION, WHEN WE GOT TO NEW MEXICO WE MADE AN APPOINTMENT WITH THE DEALER WHO SOLD US THE CAR. THEY SAID IT WAS UNSAFE TO DRIVE AND AFTER FOUR DAYS, TOLD US THE ABS ECU WAS MALFUNCTIONING. IT COST $2178 TO REPLACE. THE REPLACED COMPONENT IS A SEALED ELECTRONIC MODULE WITH NO MOVING PARTS. IT SHOULD HAVE LASTED. *TR
NHTSA ODI #10386017
Mileage unknown · Feb 18, 2011
Vehicle Speed ControlCrashInjury
2003 TOYOTA HIGHLANDER. CONSUMER SUBMITS DOCUMENTATION RELATED TO UNINTENDED ACCELERATION ISSUES WITH VEHICLE *TGW THE CONSUMER STATED THE VEHICLE ACCELERATED OUT OF CONTROL AND SUBSEQUENTLY, CRASHED INTO A CONCRETE DIVIDER, STRUCK A PALM TREE AND THEN A METAL LIGHT POLE. EVEN AFTER THE VEHICLE CAME TO REST, THE ENGINE CONTINUE…
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2003 TOYOTA HIGHLANDER. CONSUMER SUBMITS DOCUMENTATION RELATED TO UNINTENDED ACCELERATION ISSUES WITH VEHICLE *TGW THE CONSUMER STATED THE VEHICLE ACCELERATED OUT OF CONTROL AND SUBSEQUENTLY, CRASHED INTO A CONCRETE DIVIDER, STRUCK A PALM TREE AND THEN A METAL LIGHT POLE. EVEN AFTER THE VEHICLE CAME TO REST, THE ENGINE CONTINUED TO REV VERY FAST. IT FINALLY STOPPED A FEW SECONDS AFTER THE IMPACT. *JB
NHTSA ODI #10382321
204,000 miles · Feb 14, 2011
Engine And Engine Cooling
I HAVE A 2003 TOYOTA HIGHLANDER 2.4L THAT HAD ENGINE FAILURE DUE TO 3 HEADBOLTS ON THE INTAKE SIDE OF THE HEAD BECOME LOOSE AS OTHER NUMEROUS FOLKS HAVE EXPERIENCED. THE ENGINE BLEW THE HEADGASKET AND LOST COMPRESSION/POWER AND DIED. THE SEEMS TO BE A VERY WELL KNOWN ISSUE BY TOYOTA, REPAIR SHOPS, AND SALVAGE YARDS. SEEMS SOM…
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I HAVE A 2003 TOYOTA HIGHLANDER 2.4L THAT HAD ENGINE FAILURE DUE TO 3 HEADBOLTS ON THE INTAKE SIDE OF THE HEAD BECOME LOOSE AS OTHER NUMEROUS FOLKS HAVE EXPERIENCED. THE ENGINE BLEW THE HEADGASKET AND LOST COMPRESSION/POWER AND DIED. THE SEEMS TO BE A VERY WELL KNOWN ISSUE BY TOYOTA, REPAIR SHOPS, AND SALVAGE YARDS. SEEMS SOMEONE SHOULD HOLD TOYOTA RESPONSIBLE FOR REPAIR COST - I.E NEW ENGINE SINCE THIS IS AN OBVIOUS MANUFACTURING/ENGINEERING DESIGN FLAW. BEWARE OF HIGHLANDERS, CAMRYS AND RAVS SINCE THEY ALL HAVE THIS 2.4L ENGINE. *TR
NHTSA ODI #10382682
Mileage unknown · Feb 2, 2011
Service Brakes, Hydraulic
2003 TOYOTA HIGHLANDER. CONSUMER WRITES REGARDING BRAKE FLUID LEAK *TGW THE CONSUMER STATED THE BRAKE MASTER CYLINDER HAD TO BE REPLACED. *JB
NHTSA ODI #10380485
90,000 miles · Feb 2, 2011
Power TrainVehicle Speed Control
TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPLIED TO BRAKES BUT THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT TRIED SEVERAL WAYS TO STOP THE VEHICLE (SHIFTING INTO NEUTRAL, USING THE EMERGENCY BRAKE) BUT THE VEHICLE CONTINUED TO REV. THE TIRES ALSO WERE SPINNING. THE CONTACT SHI…
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TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPLIED TO BRAKES BUT THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT TRIED SEVERAL WAYS TO STOP THE VEHICLE (SHIFTING INTO NEUTRAL, USING THE EMERGENCY BRAKE) BUT THE VEHICLE CONTINUED TO REV. THE TIRES ALSO WERE SPINNING. THE CONTACT SHIFTED INTO NEUTRAL AGAIN AND TURNED THE VEHICLE OFF WHICH STOPPED IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION DROPPED AND THE EXTRA FLOOR MAT CAUSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 03/24/11*LJ THE CONSUMER STATED THE FLOOR MAT WAS NOWHERE NEAR THE GAS PEDAL. IT WAS SECURELY IN PLACE. UPDATED 11/16/11
NHTSA ODI #10379973
120,000 miles · Jan 27, 2011
Fuel System, Gasoline
WHEN I START THE CAR IN THE MORNING (OR THE FIRST IN THAT DAY) THE CAR HAVE STRONG GAS SMELL ..I'M WORRIED OF A FIRE. *TR
NHTSA ODI #10379245
30,000 miles · Jan 22, 2011
Visibility
TOYOTA HIGHLANDER VISOR DEFECT. FALLS DOWN WHILE DRIVING AND BLOCKS VIEW. REPLACED ONCE, BUT REPLACEMENT IS DEFECTIVE AS WELL. REPLACEMENT COST IS $700. SHOULD BE RECALLED DUE TO DANGEROUS VISION OBSTRUCTION. *TR
NHTSA ODI #10378252
125,249 miles · Jan 15, 2011
Engine And Engine Cooling
CAR TEMP GAGE WENT UP PAST H AND THERE WAS NO HEAT IN CAR. I STOPPED AS SOON AS POSSIBLE AT A MALL PARKING LOT AND CALLED SERVICE. HAD CAR TOWED TO GARAGE. PER OWNER OF GARAGE, THE HEAD GASKET LEAKED DUE TO BOLTS STRIPPING IN THE ENGINE. HE THEN FIXED THE PROBLEM AND THEN UPON TEST DRIVE THE TENSIONER FAILED AND CHAIN JUMPED …
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CAR TEMP GAGE WENT UP PAST H AND THERE WAS NO HEAT IN CAR. I STOPPED AS SOON AS POSSIBLE AT A MALL PARKING LOT AND CALLED SERVICE. HAD CAR TOWED TO GARAGE. PER OWNER OF GARAGE, THE HEAD GASKET LEAKED DUE TO BOLTS STRIPPING IN THE ENGINE. HE THEN FIXED THE PROBLEM AND THEN UPON TEST DRIVE THE TENSIONER FAILED AND CHAIN JUMPED CAUSING FURTHER REPAIRS TO NOT BE COST EFFECTIVE. THROUGH RESEARCH HE INFORMED ME THAT THIS IS A WELL DOCUMENTED PROBLEM WITH THE 2003 HIGHLANDER ENGINES AND THAT TOYOTA IS NOT BACKING THE PROBLEM. I CALLED TOYOTA AND SINCE RECALL HAS NOT BEEN ISSUED THEY STATED THEY CANNOT HELP ME. I FEEL THE HIGHLANDER SHOULD HAVE LASTED MORE THAN 8 YEARS AS I HAD KEPT UP WITH REQUIRED MAINTENANCE.
NHTSA ODI #10377488
40,000 miles · Dec 30, 2010
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 55 MPH THE CHECK ENGINE, ASC, AND TRACTION CONTROL LIGHTS BEGAN ILLUMINATING ON THE DASHBOARD. THE VEHICLE BEGAN TO LOSE CONTROL AND THE WHEELS WOULD SPIN UNCONTROLLABLY WHILE ACCELERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THEY WER…
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TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 55 MPH THE CHECK ENGINE, ASC, AND TRACTION CONTROL LIGHTS BEGAN ILLUMINATING ON THE DASHBOARD. THE VEHICLE BEGAN TO LOSE CONTROL AND THE WHEELS WOULD SPIN UNCONTROLLABLY WHILE ACCELERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE CHECK ENGINE LIGHT WAS NO LONGER ILLUMINATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE OXYGEN SENSORS FAILED. THE OXYGEN SENSORS WERE REPLACED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. AFTER EACH FAILURE THE OXYGEN SENSORS WERE REPLACED AGAIN. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 55,000.
NHTSA ODI #10373481
Official recalls
2Apr 15, 2004
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Consequence & remedy
Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Dec 17, 2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FIVE FACTORY ALLOY WHEELS (MODEL 6934 AND 6936), WITH FACTORY LLAT, AND WITH PORT INSTALLED WR4, FOUR ALLOY WHEEL UPGRADE PROCESSED AT THE JACKSONVILLE, FLORIDA PORT AND DISTRIBUTED BY SOUTHEAST TOYOTA DISTRIBUTORS IN THE STATES OF ALABAMA, FLORIDA, GEORGIA, NORTH AND SOUTH CAROLINA, WHEN THE VEHICLES WERE PROCESSED AT THE PORT, AN ALLOY TIRE/WHEEL UPGRADE WAS INSTALLED. THE UPGRADE INCLUDED 4 ALLOY WHEELS. THE ORIGINAL SPARE TIRE/ALLOY WHEEL WAS NOT CHANGED. THE SPARE TIRE REQUIRES THE USE OF A DIFFERENT STYLE OF WHEEL NUT TO ATTACH IT TO THE VEHICLE.
Consequence & remedy
Consequence: IF THE SPARE TIRE/WHEEL IS INSTALLED ON THE VEHICLE USING THE WHEEL NUTS PROVIDED FOR THE UPGRADE ALLOY WHEEL, DAMAGE TO THE WHEEL COULD RESULT AND COULD EVENTUALLY LEAD TO A LOOSE WHEEL.
Remedy: OWNERS WILL BE PROVIDED WITH DIFFERENT STYLE LUG NUTS, A WARNING LABEL FOR THE SPARE RE/ALLOY WHEEL, AND AN OWNER'S MANUAL ADDENDUM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗