2020 Toyota Corolla

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. WHILE DRIVING 60 MPH THE WINDSHIELD CRACKED WITHOUT WARNING OR IMPACT. ADDITIONALLY, WHILE VEHICLE WAS PARKED THE WINDSHIELD CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE WINDSHIELD NEEDED TO BE REPLACED. THE CONTACT CALLED AND INFORMED NALLEY TOYOTA UNION CITY 4115 JONESBORO RD, UNION CITY, GA 30291, (770) 284-8361) ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT STATED WAS EMPLOYED BY HERTZ RENTAL CARS. THE CONTACT STATED THAT A 2020 TOYOTA COROLLA CAUGHT ON FIRE. FIRE NOTICED 3-4 HOURS AFTER VEHICLE WAS PARKED AND DRIVING OUT A PARKING LOT. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGHISED THE VEHICLE. A FIRE DEPRTMENT REPORT WAS TAKEN WITH FILE #111520199429275. THE CONTACT STATED THAT AFTER THE VEHICLE RENTER WAS DRIVING THE VEHICLE OUT OF A PARKING LOT AFTER BEING PARKED FOR 3-4 HOURS, FLAMES WERE NOTICED COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE RENTER EXITED THE VEHICLE AND NOTICED FLAMES COING FROM UNDER THE FRONT DRIVER'S SIDE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRES. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS DEEMED A TOTAL LOSS. THE CONTACT WAS UNAWARE IF THE CAUSE OF THE FAILRUE WAS DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,190.

IN AN EMPTY PARKING LOT AROUND NOONTIME ON A SUNNY DAY, I WAS TRYING TO PARK MY CAR. THE CAR WAS IN DRIVE FORWARD MODE. I FULLY STOPPED FOR PARKING THE CAR; I HAD TO BACKUP A LITTLE BIT. AFTER FULL STOP (TO PROTECT MY TRANSMISSION), I MOVED THE GEAR STICK FROM DRIVE TO REVERSE AND DRIVE STICK WAS SHOWING ME, I AM IN REVERSE, BUT THE CAR INSTEAD OF GOING BACK, STARTED MOVING FORWARD. FORTUNATELY, THE PARKING LOT WAS EMPTY AND NOBODY GOT HURT, OTHERWISE THIS WOULD HAVE SERIOUSLY INJURED SOMEBODY IN FRONT OF THE CAR. HOWEVER, WHEN I MOVED THE DRIVE STICK FROM DRIVE TO PARK AND THEN COME BACK TO REVERSE THIS DID NOT HAPPEN. I STARTED SEARCHING IN INTERNET WHETHER ANYBODY ELSE HAS EXPERIENCED THE SAME PROBLEM. I FOUND OUT THAT OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM AND FOR FIXING THE PROBLEM WHAT THEY HAD TO DO HAD TO UPDATE THE CAR'S COMPUTER SOFTWARE, OTHERWISE IF ONE AFTER FULL STOP GOES FROM DRIVE DIRECTLY TO REVERSE, THE CAR MIGHT START GOING FORWARD. THIS PROBLEM, WITHOUT SOFTWARE UPDATE CAN HAPPEN ONLY IN CERTAIN BATCH OF THE CARS. SO MAKE SURE YOU TEST YOUR CAR AND IF YOU HAVE THE SAME PROBLEM, DO NOT DRIVE THE CAR AND TAKE IT BACK TO THE DEALER FOR SOFTWARE UPDATE. *BF CONSUMER STATED IT RECURRED SEVERAL TIMES.*JB

THE DRIVERS SIDE HEAD LIGHT HAS A V SHAPE "VOID" IN ITS PATTERN AND MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THE PASSENGER SIDE DOES NOT EXHIBIT THIS SAME PATTERN, SO WHEN NEGOTIATING A LEFT HAND CURVE, THE VOID IS VERY NOTICEABLE AND MAKES SEEING UP AHEAD IN THE DISTANCE VERY DIFFICULT (NOT POSSIBLE). THIS HAPPENS TO FALL IN THE AREA OF WHAT I WOULD CALL MY "LOOK AHEAD DISTANCE" AND AS SUCH MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THIS "VOID" IS NOT PRESENT WHEN THE HEAD LIGHTS ARE PUT ON "HIGH", SO I FEEL IT IS A LED LIGHT BULB ISSUE MORE THAN ANYTHING ELSE...BUT THE SERVICING DEALER REFUSES TO FIX THIS PROBLEM CITING A SIMILAR 2020 COROLLA DISPLAYS THE SAME PATTERN. THEY PULLED ANOTHER CAR INTO THE SHOP AND DISPLAYED IT ALONG WITH MINE AGAINST A WALL. WHILE I AGREE THE PATTERNS ON THE WALL LOOKED SIMILAR, THIS WAS NOT A GOOD TEST BECAUSE YOU NEED TO SEE WHAT PATTERN OF LIGHT IS CAST DOWN RANGE AT NIGHT. PLEASE SEE ATTACHED PICTURE. IF ALL NEWER MODEL COROLLA SE EXHIBIT THIS LIGHT PATTERN, THAN THE VEHICLES NEED TO BE RECALLED AND FIXED ALONG WITH MINE.

ON MORE THAN ONE OCCASION I WAS GOING BETWEEN 5-10 MILES AN HOUR AND THE CAR SPUTTERED AND FELT LIKE IT WAS GOING TO SHUT OFF. I TOLD THE DEALERSHIP WHEN I TOOK THE CAR IN FOR REGULAR SERVICE AND THE TOLD ME THE COMPUTER DID NOT FIND ANYTHING WRONG AND THEY COULD NOT REPLICATE THE PROBLEM WHEN DRIVING IT. ALSO WHEN ACCELERATING THE CAR WILL MAKE A CLUNKING SOUND. AGAIN THE DEALERSHIP DENIED A PROBLEM. THESE ISSUES HAVE HAPPENED MULTIPLE TIMES

THE BATTERY TRAY (PART NUMBER 74404-12560) WHICH HOLDS THE VEHICLE'S BATTERY CREATES AN UNSAFE CONDITION. I NOTICED THE BATTERY TRAY IS DESIGNED TO FIT ONLY THE PANASONIC BATTERY THAT CAME WITH THE VEHICLE. THUS, IT IS IMPOSSIBLE TO REPLACE A DISCHARGED OR DEFECTIVE PANASONIC BATTERY WITH A STANDARD BCI GROUP NUMBER BATTERY WHICH ARE READILY AVAILABLE IN RETAIL STORES. THIS SITUATION WILL CAUSE MOTORISTS TO BECOME STRANDED AND IS ESPECIALLY UNSAFE IF THE PANASONIC BATTERY FAILS AND NEEDS TO BE REPLACED IN THE WINTER. TOYOTA SHOULD BE REQUIRED TO RECALL THE 2020 COROLLA AND REPLACE THE BATTERY TRAY WITH A NEW TRAY DESIGNED TO FIT A STANDARD BCI GROUP BATTERY. *LN*JB