Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
410–25K
925–50K
250–75K
275–100K
1100–150K
0150K+
55 reports with mileage · 147 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports1 fire reports10 injury reports
What owners actually said
202 reports
Mileage unknown · Jun 21, 2022
Structure
On or about August 12, 2020 the car was enroute from Corpus Christi, Texas to College Station, Texas. The bumper dislodged from the car and almost feel underneath causing a serious accident. This is a low clearance car with the bottom of the car having an extension causing more difficulty. The car was pulled over to the side …
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On or about August 12, 2020 the car was enroute from Corpus Christi, Texas to College Station, Texas. The bumper dislodged from the car and almost feel underneath causing a serious accident. This is a low clearance car with the bottom of the car having an extension causing more difficulty. The car was pulled over to the side of the road and temporarily put in place. The car was taken to AutoNation Toyota in Corpus Christi, Texas for repair on or about August 15, 2020. Once again, the bumper detached almost causing another accident on or about June 3, 2022. The car was taken in again for repair with Auto Nation Toyota Corpus Christi on or about June 3, 2022 and the pins were replaced. The pins did not hold and the dealership was notified immediately. An appointment was made to secure the pins for June 20, 2022. The dealership stated another bumper needed to be purchased. THIS APPEARS TO BE A VERY SERIOUS DESIGN FLAW CAUSING THE BUMPER TO DETACH EASILY. THE BUMPER CONSEQUENTLY GOES UNDER THE CAR WITH LOW CLEARANCE AND POTENTIALLY CAUSING A SERIOUS ACCIDENT WITH A POTENTIAL INABILITY TO CONTROL THE CAR WHEN THE BUMPER DISLODGES AND GOES UNDER THE CAR. THIS HAZARD IS NOT ONLY FOR THE DRIVER OF THE CAR BUT OTHERS DRIVERS ON THE ROAD AS WELL.
NHTSA ODI #11470183
Mileage unknown · Jun 19, 2022
Power Train
The car has been hard to shift manual transmission since new. Sometimes will not go into gear, so you have to skip that gear. Now it started making a noise and has no power. It has 55k miles, dealership says it needs a new flywheel, throw-out bearing and clutch. They claim that is not covered under the 60,000 mile warranty. …
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The car has been hard to shift manual transmission since new. Sometimes will not go into gear, so you have to skip that gear. Now it started making a noise and has no power. It has 55k miles, dealership says it needs a new flywheel, throw-out bearing and clutch. They claim that is not covered under the 60,000 mile warranty. It's been at the dealership previously, at least 2 times for the shifting problem before. Those times dealership dismissed it as normal operation and didn't find any shifting problem.
NHTSA ODI #11469996
Mileage unknown · Jun 1, 2022
Structure
Water was trapped in both the rear doors. Even though I was able to drain both using the plugs on the doors, this is a reoccurring problem because a lot of water was trapped inside the door panels. I could hear it sloshing around while driving and every time I opened or shut the doors. I don’t know if this could cause rust over …
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Water was trapped in both the rear doors. Even though I was able to drain both using the plugs on the doors, this is a reoccurring problem because a lot of water was trapped inside the door panels. I could hear it sloshing around while driving and every time I opened or shut the doors. I don’t know if this could cause rust over time or if this could cause damage from becoming frozen inside the panels in the cold weather months.
NHTSA ODI #11467059
Mileage unknown · May 26, 2022
Service Brakes
Carvana delivered a vehicle with severely worn brakes & rotors on 2/26/22. Vehicle also had front end damage. driver side door does not match and is off hinges. Vehicle's advertised safety features such as the backup camera, lane assist, etc. do not work and have not since purchase. Carvana delivery driver stated vehicle was dam…
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Carvana delivered a vehicle with severely worn brakes & rotors on 2/26/22. Vehicle also had front end damage. driver side door does not match and is off hinges. Vehicle's advertised safety features such as the backup camera, lane assist, etc. do not work and have not since purchase. Carvana delivery driver stated vehicle was damaged in transport and promised that carvana would repair. Took vehicle to firestone to repair the brakes & rotors in March. Took vehicle to toyota dealership for inspection in May and was told that Firestone had not changed the brakes & rotors - they are still severely worn. Carvana refuses to switch the car out. Firestone states they want to inspect the vehicle.
NHTSA ODI #11466300
13,000 miles · May 10, 2022
Air BagsElectrical SystemEngineCrashInjury
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. Th…
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The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
NHTSA ODI #11464041
Mileage unknown · Apr 27, 2022
Electrical SystemService BrakesStructure
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. C…
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Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
NHTSA ODI #11462518
Mileage unknown · Mar 15, 2022
Seats
Passenger seat shakes when at an ideal
NHTSA ODI #11456869
Mileage unknown · Mar 11, 2022
EngineFuel/propulsion SystemSuspension
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
NHTSA ODI #11456342
18,200 miles · Feb 22, 2022
Vehicle Speed Control
The contact owns a 2019 Toyota Corolla. The contact stated while driving 55 MPH and attempting to accelerate, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was no…
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The contact owns a 2019 Toyota Corolla. The contact stated while driving 55 MPH and attempting to accelerate, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a report was filed. The approximate failure mileage was 18,200
NHTSA ODI #11453394
Mileage unknown · Feb 14, 2022
SteeringStructure
CRACKED LOWER CONTROL ARM PASSENGER SIDE. CRACKED RIGHT FRONT CV AXLE. BALL JOINT HAS BEEN HAVING EXCESSIVE PLAY. RIGHT FRONT CV AXLE LOSING GREASE FROM BOOT.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence & remedy
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota Corolla hatchback vehicles equipped with Continuously Variable Transmissions (CVT). The pump impeller blades within the torque converter may detach, especially when driven under high load, potentially causing a vehicle stall.
Consequence & remedy
Consequence: A vehicle stall, especially when driving a high rate of speed, can increase the risk of a crash.
Remedy: Toyota has notified owners, and dealers will replace the CVT and torque converter, free of charge. The recall began April 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J17/J07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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