NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
32 reportsClear category filterMileage unknown · Sep 9, 2021
Fuel/propulsion SystemPower TrainUnknown Or Other
Waiting at a stop light, The light turns green and I go to pull through the intersection with the intention of going under the overpass to get on the freeway. When the car gets to about 10-15 mph The car makes a pop noise & stalled. It felt like suddenly it was dragging a lot of weight and slowly I guided it to the right side of…
Read full complaint
Waiting at a stop light, The light turns green and I go to pull through the intersection with the intention of going under the overpass to get on the freeway. When the car gets to about 10-15 mph The car makes a pop noise & stalled. It felt like suddenly it was dragging a lot of weight and slowly I guided it to the right side of the road under the overpass for the freeway. I tried to start the vehicle and I didn’t do anything I couldn’t move the shifter and that’s when I knew the transmission had to of been the issue. So I called roadside assistance through my insurance they said it would be 90 minutes I had to wait underneath the freeway with the vehicle. A AAA tow truck driver that was about to board the freeway stopped even though he didn’t have the call And tried to see if I had AAA so he could tell me, I did not So he got in to see what was wrong with the vehicle immediately you could tell the shifter he then pulled out what he called the belief shift override and he put a screwdriver To release the shifter I get it into neutral so when the tow truck driver showed he could tow it. I had called Toyota to make sure that I could have the car towed there he said that’s fine. When I arrived to the Toyota dealership the service department was closed because it was Sunday which I understood but I had to be to work at nine and it was already close to two. I have two sons that were both at their daycare/babysitter which I would’ve need to return to pick up at 6 PM 7 PM the latest. All the representatives had no help for me even with it being my third car from the dealership. The Toyota Corolla LE is a 2019 with only 29,149 miles on it. I’m a light driver the vehicle goes to work & the grocery store. I had a service appointment Scheduled for August 6 at 7 AM For a basic service check fluids rotate tires, no oil change, received email 8:20am Claiming I canceled appointment. Night before incident check engine light came on
NHTSA ODI #11432241
Mileage unknown · Sep 5, 2021
Unknown Or OtherCrash
I have called Bondy's Toyota of Enterprise, Enterprise, Alabama on and about February 17, 2021, also, on or about September 2, 2021, called Bondy's Toyota of Enterprise spoke to the service department both times VIN gave and both times denied a recall. Also, my brother James Wright took the vehicle to Bondy's and was told no re…
Read full complaint
I have called Bondy's Toyota of Enterprise, Enterprise, Alabama on and about February 17, 2021, also, on or about September 2, 2021, called Bondy's Toyota of Enterprise spoke to the service department both times VIN gave and both times denied a recall. Also, my brother James Wright took the vehicle to Bondy's and was told no recall for the airbags or fuel pump by the service department. On or about March 6, 2021, approximately 6:30 AM hit a deer on Coffee County Road 377, Elba, Alabama. had damage to the front windshield, right passenger side. A hole was found in the trunk where the trunk is separating from the body. Progressive insurance and Toyota are both refusing to fix this problem They have told me not to put anything in the trunk. Also Progressive is refusing to pay for the right side of the car. This has been going on with Progressive since March. the car had been taken to Wiregrass Collision Center 3 times and each time the center said Progressive never came and looked at the vehicle. Progressive was trying to force me use a auto repair shop in Troy, Alabama.
NHTSA ODI #11431792
Mileage unknown · Jan 5, 2021
Unknown Or Other
NO ANDROID AUTO SUPPORT ON US MODELS EVEN THO EUROPE MODELS GET THE UPDATE. THIS IS A SAFETY HAZARD BECAUSE THE DRIVER BASICALLY HAS TO USE THE PHONE TO USE MAPS OR CALLS
NHTSA ODI #11386551
40,000 miles · Dec 6, 2020
Unknown Or Other
BECAUSE TOYOTA WILL NOT ENABLE ENTUNE 3.0 TO WORK WITH GOOGLE MAPS I FEEL THAT THEY ARE DELIBERATELY ENDANGERING MY SAFETY. I NOW HAVE TO USE MY PHONE TO LOOK UP ADDRESSES INSTEAD OF A HANDS-FREE OPTION. THEIR SCOUT GPS MAPS IS FREQUENTLY WRONG AND DOES NOT PROVIDE THE NAVIGATION I NEED ON A DAILY USE BASIS.
NHTSA ODI #11378131
50,000 miles · May 24, 2020
Fuel/propulsion SystemUnknown Or Other
ITS LIKE WHEN I COME TO A STOP THE CAR IDLES REAL RUFF SOMETIMES AND ITS LIKE IT WANTS TO CUT OFF WHILE I AM DRIVING. *TR
NHTSA ODI #11325691
18,400 miles · Jan 19, 2020
Fuel/propulsion SystemUnknown Or Other
AFTER GETTING GAS, ONCE I GOT ONTO THE HIGHWAY, ABOUT 400 OR SO FEET, MY CAR STARTED SHAKING VIOLENTLY AND THEN MY CHECK ENGINE LIGHT CAME ON. I DIDN'T KNOW WHAT WAS HAPPENING AND MY CAR WAS SLOWLY STOPPING ON ITS OWN ACCORD. LUCKILY I WAS ABLE TO GET OFF ON THE NEARBY EXIT, MY CAR SLOWING BY ITSELF AS I DROVE. AS I TURNED IN TO…
Read full complaint
AFTER GETTING GAS, ONCE I GOT ONTO THE HIGHWAY, ABOUT 400 OR SO FEET, MY CAR STARTED SHAKING VIOLENTLY AND THEN MY CHECK ENGINE LIGHT CAME ON. I DIDN'T KNOW WHAT WAS HAPPENING AND MY CAR WAS SLOWLY STOPPING ON ITS OWN ACCORD. LUCKILY I WAS ABLE TO GET OFF ON THE NEARBY EXIT, MY CAR SLOWING BY ITSELF AS I DROVE. AS I TURNED IN TO GO TO A GAS STATION, MY CAR STOPPED ON ITS OWN COMPLETELY, EVEN WHEN I TRIED TO PUSH ON THE GAS. I TURNED THE CAR OFF AND WAITED ABOUT 5 MINUTES. AFTER THAT TIME, I WAS ABLE TO START IT UP AND MY CAR TURNED ON AND NO ALERT LIGHTS WERE ON.I I WAS THEN ABLE TO DRIVE ON BACK ROADS TO MY HOUSE, WITH NO FURTHER ISSUES. PLEASE HELP ME RESOLVE THIS ISSUE. I AM TERRIFIED I AM GOING TO GET IN A CAR ACCIDENT.
NHTSA ODI #11300305
12,000 miles · Dec 16, 2019
Unknown Or Other
I STARTED MY CAR AND PUT IT IN REVERSE, AS I BACKED OUT OF THE DRIVEWAY THE CAR SEIZED IN THE MIDDLE OF THE CITY STREET I WAS BACKING ONTO AND I COULD NOT GET IT TO MOVE NO MATTER WHAT I DID. A COUPLE OF DASHBOARD LIGHTS CAME ON, I WASN'T ABLE TO SHIFT OR GET OUT OF THE WAY OF ONCOMING TRAFFIC. ONE OF THE LIGHTS THAT CAME ON HAD…
Read full complaint
I STARTED MY CAR AND PUT IT IN REVERSE, AS I BACKED OUT OF THE DRIVEWAY THE CAR SEIZED IN THE MIDDLE OF THE CITY STREET I WAS BACKING ONTO AND I COULD NOT GET IT TO MOVE NO MATTER WHAT I DID. A COUPLE OF DASHBOARD LIGHTS CAME ON, I WASN'T ABLE TO SHIFT OR GET OUT OF THE WAY OF ONCOMING TRAFFIC. ONE OF THE LIGHTS THAT CAME ON HAD AN EXCLAMATION POINT. MY STEERING WHEEL WOULD NOT MOVE EITHER. I SHUT THE CAR OFF AND RESTARTED IT, IT RAN AFTER THAT. I HAVE SINCE BEEN VERY WARY ABOUT DRIVING BECAUSE I'M AFRAID I'M GOING TO BE DRIVING AND IT'LL JUST STOP WORKING AGAIN.
NHTSA ODI #11289237
10,000 miles · Nov 29, 2019
Unknown Or Other
I DROVE MY CAR TO GET GAS ON NOVEMBER 24, 2019. AFTER I GOT FULL TANK OF GAS, I CANNOT START THE ENGINE. THE ENGINE WOULD MAKE A NOICE LIKE COUGHING, AND WHOLE CAR WOULD SHAKE, ALL THE ELECTRIC (LIGHTS, METER, MUSIC) WOULD BE ON, BUT THE ENGINE WOULD GO BACK TO 'DEAD'. ON THE DISPLAY SCREEN, IT WOULD SHOW THE 'BATTERY' WARNING I…
Read full complaint
I DROVE MY CAR TO GET GAS ON NOVEMBER 24, 2019. AFTER I GOT FULL TANK OF GAS, I CANNOT START THE ENGINE. THE ENGINE WOULD MAKE A NOICE LIKE COUGHING, AND WHOLE CAR WOULD SHAKE, ALL THE ELECTRIC (LIGHTS, METER, MUSIC) WOULD BE ON, BUT THE ENGINE WOULD GO BACK TO 'DEAD'. ON THE DISPLAY SCREEN, IT WOULD SHOW THE 'BATTERY' WARNING ICON. I IMMEDIATELY TRIED JUMPSTART, BUT I STILL CANNOT START MY VEHICLE SO IT'S NOT SIMPLY A BATTERIES PROBLEM. (ACTUALLY, I THINK THE BATTERY ITSELF HAS NO PROBLEM.) THE DEALERSHIP WAS NOT IN SERVICE ON SUNDAY, SO I HAVE TO PAID TO GET MY CAR TOWED AT THE NIGHT- DROP. BEFORE THE GUY TOWED MY VEHICLE AWAY, HE TRIED TO START MY VEHICLE AGAIN AND IT CANNOT BE START. ON MONDAY MORNING THE DEALERSHIP EXAMINE IN THE VEHICLE BUT THEY CLAIM THEY FOUND NOTHING WRONG. ALL THE TEST COME CLEAN AND THEY WANTED ME TO COME AND TAKE MY VEHICLE. BUT WHEN THE TECHNICIAN WAS ABOUT TO GET MY CAR, HE HIMSELF CANNOT START A VEHICLE AGAIN OR IT TAKES A LONG TIME FOR THE VEHICLE TO START. SO THEY KEEP THE CAR THREE MORE DAYS TO TEST BUT TODAY THEY CALLED ME, AND STILL TELLING ME THE VEHICLE HAS NO PROBLEM. THE CAR CLEARLY HAS SOME PROBLEM! AND ACTUALLY THIS IS THE SECOND TIME THAT IT HAPPENED. THE FIRST TIME HAPPENED WHEN I PARKED MY CAR AT MY OFFICE BUILDINGS PARKING LOT, AND AT NIGHT AFTER WORK I CANNOT START THE ENGINE. SAME PROBLEM. THAT TIME I WAIT FOR TWO MINUTES AND I CAN START THE CAR BACK ON AGAIN. BUT THE SAME PROBLEM DID EXIST BEFORE, AND IT HAS A RECURRING PROBLEM. I'M NOW VERY WORRIED ABOUT MY CAR, I FEAR THAT THE SAME PROBLEM WOULD HAPPEN AGAIN, AND I DON'T FEEL SAFE DRIVING IT.
NHTSA ODI #11282834
13,500 miles · Oct 19, 2019
SteeringUnknown Or OtherCrashInjury
I WAS DRIVING TRYING TO GET IN RIGHT LANE AND STEERING WHEEL LOCKED UP AND I DROVE INTO MEDIAN
NHTSA ODI #11269560
6,209 miles · Aug 26, 2019
Unknown Or OtherVisibility/wiper
SEVEN MONTHS OLD VEHICLE, FRONT WINDSHIELD GOT CRACK BEGINNING FROM DRIVER SIDE TILL THE CENTER. CHIP IS NOT VISIBLE TO ME. POOR QUALITY OF GLASS. TOOK THE VEHICLE TO THE DEALER TO GET EVALUATED. THE DEALER MADE A REPORT OF A VERY MINOR CHIP ONE INCH AWAY FROM THE RIGHT SIDE CORNER. THE CAR HAS 6209 MILES ON IT AND GARAGE KEPT. …
Read full complaint
SEVEN MONTHS OLD VEHICLE, FRONT WINDSHIELD GOT CRACK BEGINNING FROM DRIVER SIDE TILL THE CENTER. CHIP IS NOT VISIBLE TO ME. POOR QUALITY OF GLASS. TOOK THE VEHICLE TO THE DEALER TO GET EVALUATED. THE DEALER MADE A REPORT OF A VERY MINOR CHIP ONE INCH AWAY FROM THE RIGHT SIDE CORNER. THE CAR HAS 6209 MILES ON IT AND GARAGE KEPT. BOUGHT IN JAN 2019. YES ITS A BRAND NEW CAR.
NHTSA ODI #11246359
Official recalls
5Jan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence & remedy
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Jan 13, 2020
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Jun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Mar 27, 2019
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Dec 19, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota Corolla hatchback vehicles equipped with Continuously Variable Transmissions (CVT). The pump impeller blades within the torque converter may detach, especially when driven under high load, potentially causing a vehicle stall.
Consequence & remedy
Consequence: A vehicle stall, especially when driving a high rate of speed, can increase the risk of a crash.
Remedy: Toyota has notified owners, and dealers will replace the CVT and torque converter, free of charge. The recall began April 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J17/J07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
Illustration