NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
214 reports79,000 miles · Nov 8, 2018
Service Brakes
I WAS DRIVING AND WAS EXITING A FREEWAY. AS I WAS APPLYING THE BRAKE, THE BRAKE WAS NOT ENGAGING, AND WAS MAKING A HISSING SOUND EVERY TIME I PRESSED THE BRAKE PEDAL TRYING TO STOP THE CAR. AFTER APPLYING THE BRAKE SEVERAL TIMES, THE BRAKES FINALLY ENGAGED AND ABRUPTLY STOPPED THE CAR, COMING JUST INCHES FROM THE CAR WHICH WAS S…
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I WAS DRIVING AND WAS EXITING A FREEWAY. AS I WAS APPLYING THE BRAKE, THE BRAKE WAS NOT ENGAGING, AND WAS MAKING A HISSING SOUND EVERY TIME I PRESSED THE BRAKE PEDAL TRYING TO STOP THE CAR. AFTER APPLYING THE BRAKE SEVERAL TIMES, THE BRAKES FINALLY ENGAGED AND ABRUPTLY STOPPED THE CAR, COMING JUST INCHES FROM THE CAR WHICH WAS STOPPED IN FRONT OF ME. WHILE THIS HAD OCCURRED AND FOR A COUPLE OF WEEKS AFTERWARD, THE ANTI-LOCK DISPLAY LIGHT WOULD NOT TURN ON. THE ANTI-LOCK BRAKE LIGHT EVENTUALLY STARTED TO WORK AGAIN COUPLE OF WEEKS AFTER THIS INCIDENT.
NHTSA ODI #11150219
24,500 miles · Nov 6, 2018
Seats
MY DRIVER CAR SEAT STARTED RANDOMLY SMOKING. IT SMELL LIKE SOMETHING WAS ABOUT TO CATCH ON FIRE. THE CAR SEAT GOT EXTREMELY HOT. NO, I DO NOT HAVE HEATED SEATS NOR DO I HAVE ELECTRIC SEATS .
NHTSA ODI #11149791
24,999 miles · Sep 27, 2018
Steering
I'M HAVING PROBLEMS WITH ELECTRIC POWER STEERING SYSTEM SEVERAL TIMES DURING 2018 AND ALMOST TWICE GOT INTO THE ACSEDENT BECAUSE OF THE PROBLEM WITH STEERING. I DO NOT UNDERSTAND THIS WAS A PROBLEM WITH THE CAR. THE WARNING LIGHT JUST STARTS SHOW THE PROBLEM ON 09.27.2018. I START TO READ ABOUT THIS ONLINE AND REALIZE THAT THIS…
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I'M HAVING PROBLEMS WITH ELECTRIC POWER STEERING SYSTEM SEVERAL TIMES DURING 2018 AND ALMOST TWICE GOT INTO THE ACSEDENT BECAUSE OF THE PROBLEM WITH STEERING. I DO NOT UNDERSTAND THIS WAS A PROBLEM WITH THE CAR. THE WARNING LIGHT JUST STARTS SHOW THE PROBLEM ON 09.27.2018. I START TO READ ABOUT THIS ONLINE AND REALIZE THAT THIS CAN COURSE A MAJOR ACCIDENT ON THE ROAD. IT'S DANGEROUS FOR ME AND PUBLIC. THE TOYOTA COROLLA DID THE MAINTENANCE ON MY CAR ON JAN 19, 2018 AND THEY NEVER MENTION TO ME ANYTHING ABOUT THIS PROBLEM. PLEASE HELP ME TO RESOLVE THIS ISSUE WITH DON MEGILL TOYOTA OF KATY, TX. I'M TAKING THIS CAR BACK TO TOYOTA ON 9.28.2018. I'M AFRADE TO DRIVE THIS CAR.
NHTSA ODI #11132018
25,000 miles · Sep 27, 2018
SeatsUnknown Or Other
PASSENGERS FROMT DOOR HAS WIGGLED A JAR WHILE DRIVING, HIGH PITCHED HUMMING NOISE FROM UNDER PASSENGERS SIDE OF THE HOOD EVEN WHEN CAR HAS BEEN TURNED OFF FOR HOURS. HUMS WHILE DRIVING AND IT'S SPARATIC.NOISE APPEARS TO BE NEAR THE ABS CONTROL MODULE. HAD A REAR MAIN SEAL LEAK ALSO.
NHTSA ODI #11131966
36,294 miles · Sep 17, 2018
Electronic Stability Control (esc)Exterior LightingSteering
NOTED OVER HEAD LIGHT BY THE BACK SEAT MAKING A ELECTRICAL STATIC NOISE WHILE THE CAR WAS RUNNING ON A CITY STREET AND WAS ABOUT TO MAKE A RIGHT TURN SUDDENLY THE ENGINE DIED, STEERING WHEEL BECAME STIFFED NOT ABLE TO MANUEVER, EPS LIGHT CAME OUT BATTERY WAS FULLY CHARGE FOR SOME REASON STILL DRAINING THE POWER DOWN TO 9.6 V…
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NOTED OVER HEAD LIGHT BY THE BACK SEAT MAKING A ELECTRICAL STATIC NOISE WHILE THE CAR WAS RUNNING ON A CITY STREET AND WAS ABOUT TO MAKE A RIGHT TURN SUDDENLY THE ENGINE DIED, STEERING WHEEL BECAME STIFFED NOT ABLE TO MANUEVER, EPS LIGHT CAME OUT BATTERY WAS FULLY CHARGE FOR SOME REASON STILL DRAINING THE POWER DOWN TO 9.6 VOLTS FROM 12VOLTS. PLEASE SEE ATTACHED PHOTO PER MY MECHANIC SAME PROBLEM FROM TOYOTA YARIS 2005. THIS PART IS CALLED THE ELECTRIC POWER ACTUATOR FOR ELECTRIC POWER STEERING. ELECTRICAL SYSTEM WHICH ON THE BOARD (GREEN COLOR)HAS MALFUNCTION CAUSING THE EPS OR STEERING WHEEL BECOMING STIFF AND BATTERY TO DRAINED. WHEN CAR IS RUNNING AND ACCIDENTALLY RUN OVER SOMETHING LIKE HUMP OR ANY DEBRIS THE MALFUNCTION WILL START. THIS IS WHAT HAPPENNED TO ME WHEN I WAS ABOUT TO TURN RIGHT THERES A HUMP.THIS PART COST A LOT AND HOPEFULLY TOYOTA WILL ENLIGHTHEN WITH THIS PROBLEM. I JUST WANT TO HELP AND LET OTHERS BE AWARE. I JUST CURRENTLY BOUGHT MY TOYOTA COROLLA LAST MARCH 2016 AND I DONT THINK I DESERVE TO PAY THE COST OF THIS MALFUCTION WHICH TOYOTA MADE. THANK YOU VERY MUCH AND I AM LOOKING FORWARD FOR YOUR HELP. JUST IMAGINE IF THIS THING HAPPEN TO YOU OR TO YOUR FAMILY. THANK YOU
NHTSA ODI #11130018
20,988 miles · Sep 13, 2018
Electrical SystemEngine
TRAC OFF, CHECK ENGINE, AND MAINTENANCE REQUIRED LIGHTS SUDDENLY APPEARED WHILE THE COROLLA WAS BEING DRIVEN ON A STATE ROAD. THE CAR HAD JUST PASSED ITS 20,000 WARRANTY CHECK WITH NO PROBLEMS. I WAS ON THE WAY TO A REGULARLY SCHEDULED ONCOLOGY APPOINTMENT. I HAD TO CANCEL THE APPOINTMENT AND DRIVE THE CAR TO THE DEALER. TECHNIC…
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TRAC OFF, CHECK ENGINE, AND MAINTENANCE REQUIRED LIGHTS SUDDENLY APPEARED WHILE THE COROLLA WAS BEING DRIVEN ON A STATE ROAD. THE CAR HAD JUST PASSED ITS 20,000 WARRANTY CHECK WITH NO PROBLEMS. I WAS ON THE WAY TO A REGULARLY SCHEDULED ONCOLOGY APPOINTMENT. I HAD TO CANCEL THE APPOINTMENT AND DRIVE THE CAR TO THE DEALER. TECHNICIANS DETERMINED A RODENT HAD CHEWED THROUGH THE TRANSMISSION CONTROL HARNESS. THIS PROBLEM IS NOT COVERED BY ANY TOYOTA WARRANTY. SO FAR, I'VE BEEN FORCED TO SPEND NEARLY $1,000 ON RODENT-RELATED REPAIRS. I HAVE STAGE IV CANCER. I BOUGHT THIS CAR EXPRESSLY TO HAVE RELIABLE TRANSPORTATION TO CANCER TREATMENTS, MOST OF WHICH ARE OUT OF STATE. I CAN'T AFFORD THESE RAT-RELATED REPAIRS. LETTERS AND PHONE CALLS TO TOYOTA HAVE PROVED FUTILE AND FRUSTRATING. THE RATS ARE CONSIDERED BY THE CORPORATION AS AN OUTSIDE SOURCE, AND THEREFORE, NOT COVERED BY ANY WARRANTY. THE "OUTSIDE SOURCE" IS THE SOY THAT WAS STUPIDLY USED TO MAKE THE INSULATION PROTECTING THE ENGINE'S ELECTRICAL WIRING, CRISSCROSSING THE ENGINE. I HAD A 1991 TOYOTA THAT I PARKED IN THE SAME UNPROTECTED, DRIVEWAY SPOT FOR NEARLY 25 YEARS WHERE THE NEWER COROLLA IS NOW PARKED. THERE WERE NO RODENT ISSUES WHATSOEVER. SAME FOR A 1991 JEEP WRANGLER. DITTO A 1997 BUICK LASABRE. THE ONLY CAR BEING EATEN BY MICE AND RATS IS THE NEWEST CAR--THE 2016 COROLLA WITH SOY-BASED WIRING. SOY IS A FOOD SOURCE. I KNOW. I GREW UP ON A FARM AND WE FED IT TO OUR COWS AS A PROTEIN SOURCE. I NEED A RELIABLE, ECONOMICAL CAR TO GET TO LIFESAVING CANCER TREATMENTS. THIS CAR ISN'T IT. TOYOTA COULD CARE LESS. FOR THAT, THE COMPANY NEEDS TO BE HELD ACCOUNTABLE. THEY ARE RISKING THE LIVES OF EVERYONE WHO OWNS ONE OF THESE RAT TRAP CARS. SO FAR, TOYOTA HAS ABSOLVED THEMSELVES OF ALL RESPONSIBILITY FOR THIS INHERENT AND DANGEROUS MANUFACTURING DEFECT. I CAN'T FIGHT STAGE IV BREAST CANCER AND TOYOTA. THANK YOU.
NHTSA ODI #11129299
20,500 miles · Sep 10, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. WHILE DRIVING 25 MPH, THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE. THE CONTACT WAS FLAGGED DOWN BY A RESIDENT WHO INFORMED HER THAT FUEL WAS LEAKING FROM THE VEHICLE. THE CONTACT PULLED INTO A FUEL STATION AND TURNED THE VEHICLE OFF. WHEN ATTEMPTING TO TURN THE VEHI…
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TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. WHILE DRIVING 25 MPH, THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE. THE CONTACT WAS FLAGGED DOWN BY A RESIDENT WHO INFORMED HER THAT FUEL WAS LEAKING FROM THE VEHICLE. THE CONTACT PULLED INTO A FUEL STATION AND TURNED THE VEHICLE OFF. WHEN ATTEMPTING TO TURN THE VEHICLE BACK ON, IT FAILED TO START. THE VEHICLE WAS THEN TOWED TO SHEEHY TOYOTA OF FREDERICKSBURG (3507 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, 540-507-0076) WHERE IT WAS DIAGNOSED THAT THE FUEL LINES WERE CUT OR BITTEN THROUGH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 20,500.
NHTSA ODI #11128486
Mileage unknown · Aug 29, 2018
Engine
2016 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO ILLUMINATED WARNING LIGHT, TRAC OFF, CHECK ENGINE AND MAINTENANCE REQUIRED LIGHTS. *LD THE CONSUMER COMPLAINED OF MICE EATING AWAY AT THE VEHICLE CAUSING MUTIPLE VEHICLE FAILURES. *JS
NHTSA ODI #11122628
Mileage unknown · Aug 22, 2018
Air BagsSeat BeltsUnknown Or Other
SRS LIGHT IS ON IN CAR INDICATOR. AND IT SHOWS THERE IS SOMETHING WRONG WITH AIR BAG. BU AFTER DIAGNOSED BY AT LEAST FOUR MECHANICS IT STILL DO NOT SHOW WHERE THE PROBLEM IS FROM? ( WHAT PART?) OR WHAT'S THE PROBLEM? OR WHY IS SRS LIGHT IS ON?
NHTSA ODI #11121558
45 miles · Aug 15, 2018
Air BagsService BrakesStructureCrashInjury
ON 08/07/2018, I WAS IN A CAR (2016 TOYOTA COROLLA) ACCIDENT WHERE ANOTHER CAR SLAMMED ME IN THE REAR AND I'VE HIT A CHEVY PICKUP IN THE BACK. THE PICK-UP WAS COMING TO A STOP WHICH I WAS SLOWING DOWN AS WELL AND I'M ASSUMING THE CAR THAT WAS BEHIND DID NOT PAID ATTENTION. THEREFORE, HE HIT ME BETWEEN 45-50 MPH IN THE BACK WH…
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ON 08/07/2018, I WAS IN A CAR (2016 TOYOTA COROLLA) ACCIDENT WHERE ANOTHER CAR SLAMMED ME IN THE REAR AND I'VE HIT A CHEVY PICKUP IN THE BACK. THE PICK-UP WAS COMING TO A STOP WHICH I WAS SLOWING DOWN AS WELL AND I'M ASSUMING THE CAR THAT WAS BEHIND DID NOT PAID ATTENTION. THEREFORE, HE HIT ME BETWEEN 45-50 MPH IN THE BACK WHICH I'VE HIT THE TRUCK ABRUPTLY AT 30-35MPH. MY AIRBAGS DID NOT DEPLOY WHICH IS VERY SHOCKING AND MY SHOULDER ALONG WITH MY ARM SLAMMED INTO THE STEERING WHEEL. ALSO, I HAD A HARD TIME WITH MY BRAKES BECAUSE IT FELT LIKE IT WAS STUCK AND WOULDN'T GO DOWN AS I WAS PRESSING ON IT. I'M SUFFERING FROM INTENSE RIGHT LEG PAIN AS IF I'VE TORN THE MUSCLE BUT 10X'S WORST. EVER SINCE THE ACCIDENT, MY LEG HAS BEEN GOING NUMB QUITE FREQUENTLY WHICH GOES INTO MY TOES. I'M WALKING WITH A LIMP AND MY SHOULDER HAS SHARP PAIN AS WELL. I'M STARTING TO THINK THAT MY AIRBAGS WERE DEFECTIVE BECAUSE IT SHOULD HAVE DEPLOY AS SOON AS THE IMPACT OCCURRED BUT IT DIDN'T...
NHTSA ODI #11120041
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.