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2016 Toyota Corolla

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Toyota Corolla do not stand out strongly from the model-year median of 129.

About this comparison →

How this year compares

Owner complaints by model year

Compare all Corolla years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

139 reports with mileage · 75 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

66 crash reports1 fire reports43 injury reports

Unknown Or Other complaints

24 reports
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25,000 miles · Feb 26, 2019
Power TrainSteeringUnknown Or Other

TRANSMISSION PROBLEM: MY RPM IS LOW AND VIBRATES THE CAR AND LOSS OF PERFORMANCE, WHILE SHIFTS GEAR IMPROPERLY. I HAVE 6 OEM ENHANCED DTC, I CAN PROVIDE PICTURES, THE IMPORTANT CODE IS ECM/PCM CODE. ABS: EVERY TIME I HIT A POTHOLE, ABS MAKES GRINDING NOISE. POWER STEERING PROBLEM: I DID ALIGNMENT, EVEN AFTER THAT MY STEERI…

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TRANSMISSION PROBLEM: MY RPM IS LOW AND VIBRATES THE CAR AND LOSS OF PERFORMANCE, WHILE SHIFTS GEAR IMPROPERLY. I HAVE 6 OEM ENHANCED DTC, I CAN PROVIDE PICTURES, THE IMPORTANT CODE IS ECM/PCM CODE. ABS: EVERY TIME I HIT A POTHOLE, ABS MAKES GRINDING NOISE. POWER STEERING PROBLEM: I DID ALIGNMENT, EVEN AFTER THAT MY STEERING MY CAR SWERVED TO THE LEFT AND RIGHT ON HIGHWAY, IT'S LIKE I HAVE TO BATTLE MY CAR TO BE IN THE LANE. WINDSHIELD WIPERS: THE FASTEST LEVEL IS NOT FAST ENOUGH, ALSO MY WINDSHIELD BECOMES LIKE OILISH, LIKE IT'S HARD TO WIPE MY WINDSHIELD,THERE ARE TIMES IN THE HEAVY RAIN, LOTTERY I COULD LOSE MY WAY OUT, I SLOW DOWN IN CASE I HIT SOMETHING AT LEAST IT WILL BE MINOR DAMAGE.

NHTSA ODI #11182474

50,000 miles · Feb 20, 2019
Unknown Or Other

THE AIR CONDITIONER WILL NOT BLOW AT ALL EVEN THOUGH THE AC LIGHT IS ON. IT HAS AN ATC DIAL AND HAS BEEN SPORADICALLY DOING THIS FOR OVER A YEAR NOW. IT WILL JUST SHUT OFF AND NOT WORK. IT HAS COME BACK ON EVENTUALLY IN THE PAST HOWEVER NOW IT HAS BEEN A WEEK AND STILL NOTHING THIS CAR IS ONLY 3 YEARS OLD SO I SHOULD BE HA…

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THE AIR CONDITIONER WILL NOT BLOW AT ALL EVEN THOUGH THE AC LIGHT IS ON. IT HAS AN ATC DIAL AND HAS BEEN SPORADICALLY DOING THIS FOR OVER A YEAR NOW. IT WILL JUST SHUT OFF AND NOT WORK. IT HAS COME BACK ON EVENTUALLY IN THE PAST HOWEVER NOW IT HAS BEEN A WEEK AND STILL NOTHING THIS CAR IS ONLY 3 YEARS OLD SO I SHOULD BE HAVING PROBLEMS WITH THIS

NHTSA ODI #11181472

25,000 miles · Sep 27, 2018
SeatsUnknown Or Other

PASSENGERS FROMT DOOR HAS WIGGLED A JAR WHILE DRIVING, HIGH PITCHED HUMMING NOISE FROM UNDER PASSENGERS SIDE OF THE HOOD EVEN WHEN CAR HAS BEEN TURNED OFF FOR HOURS. HUMS WHILE DRIVING AND IT'S SPARATIC.NOISE APPEARS TO BE NEAR THE ABS CONTROL MODULE. HAD A REAR MAIN SEAL LEAK ALSO.

NHTSA ODI #11131966

Mileage unknown · Aug 22, 2018
Air BagsSeat BeltsUnknown Or Other

SRS LIGHT IS ON IN CAR INDICATOR. AND IT SHOWS THERE IS SOMETHING WRONG WITH AIR BAG. BU AFTER DIAGNOSED BY AT LEAST FOUR MECHANICS IT STILL DO NOT SHOW WHERE THE PROBLEM IS FROM? ( WHAT PART?) OR WHAT'S THE PROBLEM? OR WHY IS SRS LIGHT IS ON?

NHTSA ODI #11121558

40,000 miles · Jan 21, 2018
Service BrakesUnknown Or Other

WHEN GOING OVER SMALL BUMPS, DITCHES, OR ANY ABRASIONS MY BRAKES SKID AND KEEPS GOING AND I HAVE TO SWERVE OR GO AROUND TO FIND SOLID ROAD TO STOP MY CAR. IT HAPPENS ALL THE TIME NOT OCCASIONALLY. I'VE HAD MY BRAKES INSPECTED BY PEP BOY, AND MY PERSONAL MECHANICS THAT I TRUST AND THEY SAY THE BRAKES AND ROTORS ARE PERFECT. I'M N…

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WHEN GOING OVER SMALL BUMPS, DITCHES, OR ANY ABRASIONS MY BRAKES SKID AND KEEPS GOING AND I HAVE TO SWERVE OR GO AROUND TO FIND SOLID ROAD TO STOP MY CAR. IT HAPPENS ALL THE TIME NOT OCCASIONALLY. I'VE HAD MY BRAKES INSPECTED BY PEP BOY, AND MY PERSONAL MECHANICS THAT I TRUST AND THEY SAY THE BRAKES AND ROTORS ARE PERFECT. I'M NOT SURE WHAT'S THE CAUSE. IT'S BEEN HAPPENING SINCE I GOT THE VEHICLE, I FIGURED I SHOULD JUST DRIVE SLOW BUT IT DOESN'T HELP AND I RECENTLY ALMOST REAR ENDED ANOTHER VEHICLE DUE TO THE ISSUE.

NHTSA ODI #11063950

Mileage unknown · Dec 9, 2017
Air BagsSteeringUnknown Or Other

MY SRS AIRBAG WARNING LIGHT CAME ON OUT OF NOWHERE. SHORTLY AFTER THAT MY STEERING WHEEL CONTINUALLY CLICKS WHEN I TURN IT. AND WITHIN THE SAME DAY NOW MY HORN STOPPED WORKING AS WELL AS ALL OF THE BUTTONS ON THE STEERING WHEEL NO LONGER WORK INCLUDING THE CRUISE CONTROL. THE LIGHT NEVER WENT AWAY AND THE FUNCTIONS OF THE STEERI…

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MY SRS AIRBAG WARNING LIGHT CAME ON OUT OF NOWHERE. SHORTLY AFTER THAT MY STEERING WHEEL CONTINUALLY CLICKS WHEN I TURN IT. AND WITHIN THE SAME DAY NOW MY HORN STOPPED WORKING AS WELL AS ALL OF THE BUTTONS ON THE STEERING WHEEL NO LONGER WORK INCLUDING THE CRUISE CONTROL. THE LIGHT NEVER WENT AWAY AND THE FUNCTIONS OF THE STEERING WHEEL NO LONGER WORK WHEN THERE IS NO CAUSE OR REASON FOR THIS TO HAPPEN.

NHTSA ODI #11053710

Mileage unknown · Nov 20, 2017
Unknown Or Other

THE CAR START UP TO BEHAVE DIFFERENT BEFORE 5.000 MILES.WHEN ACCELERATING THE CAR WAS GETTING FIRST VERY HIGH RPM,BEFORE STARTING TO PICK UP SPEED,EXPERIENCING SOME IMPORTANT DELAYS IN RESPONSE.I WAS TRYING TO ADDRESS THIS WITH TOYOTA OF YORK AND THE SPECIALISTS EXPLAINED TO ME ABOUT PRINCIPLES OF CVT TRANSMISSION AND I WAS PUSH…

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THE CAR START UP TO BEHAVE DIFFERENT BEFORE 5.000 MILES.WHEN ACCELERATING THE CAR WAS GETTING FIRST VERY HIGH RPM,BEFORE STARTING TO PICK UP SPEED,EXPERIENCING SOME IMPORTANT DELAYS IN RESPONSE.I WAS TRYING TO ADDRESS THIS WITH TOYOTA OF YORK AND THE SPECIALISTS EXPLAINED TO ME ABOUT PRINCIPLES OF CVT TRANSMISSION AND I WAS PUSHED BACK.AT 10.000 AND 15.000 MILES THE CAR BECAME QUITE LAZY AND I JUST HAD TO GO BACK TO THE SERVICES AS THE RPM'S WERE NOT NORMAL. FINALLY THE COMPUTER WAS RESET AND I START UP TO RECOGNIZE THE CAR. IN ABOUT 3 WEEKS THE CAR START UP TO HAVE AGAIN SOME IMPORTANT DELAYS IN RESPONSE. BACK TO THE SERVICE - THE ISSUE WAS NOT RECOGNIZED THE MECHANICS TRYING TO CONVINCE ME AGAIN ABOUT THE BENEFITS OF CVT TRANSMISSION...I WAS NEVER INFORMED OR ASKED IF I WILL BE INTERESTED TO BUY A CAR WITH CVT TRANSMISSION BUT NOW I START UP TO READ AND GET FAMILIAR WITH IT TRYING TO ACCOMMODATE AND FEEL BETTER ABOUT WHAT I GOT.BEFORE 25.000 I WAS CLOSE TO BE INVOLVED IN 2 INCIDENTS WHEN MY CAR HAD MAJOR DELAY IN RESPONSE-TRYING TO AVOID AND GET OUT OF A SITUATION, MY CAR FIRST GOT TO VERY HIGH RPM AND ONLY AFTER THAT, DECIDED TO ACCELERATE, WHICH I FIND VERY UNSAFE AND I GOT PANICKED.IN BOTH SITUATIONS I REALIZE THAT THIS CAR IS NOT ABLE TO GET ME OUT OF AN EMERGENCY SITUATION. AROUND 25.000MILES I DISCUSSED AGAIN WITH THE MECHANICS, THIS TIME EXPLAINING SAFETY CONCERNS.THE MECHANICS WERE SYMPATHETIC WITH WHAT I EXPERIENCE BUT AGAIN I WAS TOLD THAT I CAN NOT EXPECT MORE FROM A CVT TRANSMISSION IF I WANT TO GET GOOD GAS AND LONG LIFE FROM A CAR.MY WIFE WAS DRIVING THIS CAR ONLY 4 TIMES. SHE FELT VERY UNCOMFORTABLE WITH THIS CAR'S CAPACITY TO ENGAGE IN DIFFERENT SITUATIONS ON THE HIGH WAY.IN OTHER WORDS,THIS CAR WILL FIRST SAVE THE CVT TRANSMISSION,WILL PROTECT THE ENGINE AND WILL SAVE GOOD GAS BUT ON PRIORITY LIST MY FAMILY LIFE WILL COME AFTER.

NHTSA ODI #11047647

Mileage unknown · Oct 30, 2017
Unknown Or Other

AFTER DRIVING THE CAR FOR FEW MINUTES, A BURNING SMELL OF RUBBER/PLASTIC IS COMING. THE SMELL ONLY STARTS ONCE STARTED O DRIVE THE CAR, OR WHEN THE CAR IS IN MOTION REGARDLESS OF CITY OR HIGHWAY DRIVING. THE SMELL IS NOT DETECTED IF THE CAR IS STARTED AND JUST GETTING WARMED UP IN A STATIONARY POSITION. THE SMELL SEEMS TO BE STR…

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AFTER DRIVING THE CAR FOR FEW MINUTES, A BURNING SMELL OF RUBBER/PLASTIC IS COMING. THE SMELL ONLY STARTS ONCE STARTED O DRIVE THE CAR, OR WHEN THE CAR IS IN MOTION REGARDLESS OF CITY OR HIGHWAY DRIVING. THE SMELL IS NOT DETECTED IF THE CAR IS STARTED AND JUST GETTING WARMED UP IN A STATIONARY POSITION. THE SMELL SEEMS TO BE STRONGER FROM PASSENGER SIDE OF THE CAR

NHTSA ODI #11041009

11,000 miles · Mar 3, 2017
Service BrakesUnknown Or OtherCrash

THIS IS A NEW VEHICLE THERE HAS BEEN MANY TIMES THE BRAKES DELAY BEFORE STOPPING. THIS TIME THE CAR ACCIDENT. I HAD ENOUGH TIME TO BRAKE 4 THE CAR TO DTOP BUT THE BRAKE SCREECH AND WOULD NOT STOP UNTILL COLLISION. IN NOVEMBER THE VEHICLE BROKE DOWN ON THE HIGHWAY, TOYOTA SAID THE VEHICLE SPARK NEEDED CHANGING.

NHTSA ODI #10958342

4,900 miles · Feb 7, 2017
Unknown Or Other

WE BOUGHT A NEW 2016 TOYOTA COROLLA AND HAVE A PROBLEM WITH RODENTS GETTING IN IT. WE READ UP ON IT AND IT IS CAUSED BY THE MATERIALS USED. THE PERSON I SPOKE AT TOYOTA SAID THEY USE PEANUT BASED LUBRICANT. THIS APPARENTLY IS KNOW BY TOYOTA YET THEY CONTINUE TO USE IT. WHAT CAN BE DONE? I AM TIRED OF BEING TOLD NOTHING CAN BE DO…

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WE BOUGHT A NEW 2016 TOYOTA COROLLA AND HAVE A PROBLEM WITH RODENTS GETTING IN IT. WE READ UP ON IT AND IT IS CAUSED BY THE MATERIALS USED. THE PERSON I SPOKE AT TOYOTA SAID THEY USE PEANUT BASED LUBRICANT. THIS APPARENTLY IS KNOW BY TOYOTA YET THEY CONTINUE TO USE IT. WHAT CAN BE DONE? I AM TIRED OF BEING TOLD NOTHING CAN BE DONE.

NHTSA ODI #10949996

Official recalls

1

20V024000 · Air Bags: Air Bag/restraint Control Module

Jan 17, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence & remedy

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Go deeper into Toyota Corolla problems