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2014 Toyota Corolla

Owner reports · Recalls · Investigations

More warning signs than most Corolla years

Owner complaints for the 2014 Toyota Corolla are substantially higher than the model-year median of 129.

About this comparison →

When problems were reported

Mileage at the reported incident

180 reports with mileage · 89 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

64 crash reports3 fire reports37 injury reports

What owners actually said

269 reports
15,000 miles · Apr 1, 2017
Electrical System

GOOD AFTERNOON, ON BEHALF OF MY BROTHER [XXX] I AM SUBMITTING A FAULTY ECO BOOST LIGHT FIXTURE. THE WIRING IS AND HAS BEEN OFF BEFORE THE WARRANTY WAS EXPIRED. HONESTLY AS THE CONCERN ABOUT GLOBAL EMISSIONS BEING REVISED AND EDITED DAILY, SMOG IS A CONCERN THAT I AM ATTENUATED FOR AS THE GROWTH OF TREES OUT LOCALLY I…

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GOOD AFTERNOON, ON BEHALF OF MY BROTHER [XXX] I AM SUBMITTING A FAULTY ECO BOOST LIGHT FIXTURE. THE WIRING IS AND HAS BEEN OFF BEFORE THE WARRANTY WAS EXPIRED. HONESTLY AS THE CONCERN ABOUT GLOBAL EMISSIONS BEING REVISED AND EDITED DAILY, SMOG IS A CONCERN THAT I AM ATTENUATED FOR AS THE GROWTH OF TREES OUT LOCALLY IS STILL A PHOTOSYNTHETIC PROCESS. THERE ARE QUITE A FEW OTHER SERVICE RECALLS THAT MAY BE IN NEED OF ADDRESSING FOR THIS MODEL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10969911

Mileage unknown · Mar 17, 2017
Electrical SystemSteering

TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS UNAWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

NHTSA ODI #10966484

31,000 miles · Mar 8, 2017
StructureUnknown Or Other

2014 TOYOTA COROLLA SUNROOF EXPLODED, WHILE DRIVING ON HWY 95 ABOUT 40-45 MPH, SOUNDED LIKE A GUNSHOT LUCKY WE HAD THE COVER OF THE SUNROOF CLOSED, THOUGHT IT COULD HAVE BEEN A ROCK BUT THERE WERE NO CARS IN FRONT OF US, GOT HOME AND FOUND HOLE IN THE SUNROOF, GLASS WAS RAISED AS IF SOMETHING CAME FROM THE INSIDE OUT

NHTSA ODI #10959475

36,000 miles · Feb 12, 2017
Air BagsCrashInjury

SIDE AIRBAGS DID NOT DEPLOY DESPITE FORD F150 STRIKING THE DRIVER SIDE AT APPROX. 10 MPH AS TOYOTA TRAVELED AT ABOUT 30 MPH, WITH POINT OF IMPACT THE DRIVER SIDE FRONT PILLAR ASSEMBLY AND THEN FISHTAILED TO IMPACT THE ENTIRE LEFT SIDE OF THE TOYOTA COROLLA. TOYOTA COROLLA WAS IN MOTION ON A 4-LANE CITY STREET AND F150 WAS IN TH…

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SIDE AIRBAGS DID NOT DEPLOY DESPITE FORD F150 STRIKING THE DRIVER SIDE AT APPROX. 10 MPH AS TOYOTA TRAVELED AT ABOUT 30 MPH, WITH POINT OF IMPACT THE DRIVER SIDE FRONT PILLAR ASSEMBLY AND THEN FISHTAILED TO IMPACT THE ENTIRE LEFT SIDE OF THE TOYOTA COROLLA. TOYOTA COROLLA WAS IN MOTION ON A 4-LANE CITY STREET AND F150 WAS IN THE CENTER LEFT/RIGHT TURN MEDIAN TRAVELING IN THE SAME DIRECTION BUT FAILED TO YIELD AND MERGED AND/OR WAS STRUCK BY A THIRD VEHICLE AND PUSHED INTO MY TOYOTA COROLLA

NHTSA ODI #10954071

11,900 miles · Feb 9, 2017
Structure

TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WATER LEAKED THROUGH THE ROOF OF THE VEHICLE AND CAUSED MOLD TO GROW NEAR THE REAR DRIVER AND PASSENGER SIDE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED O…

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TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT WATER LEAKED THROUGH THE ROOF OF THE VEHICLE AND CAUSED MOLD TO GROW NEAR THE REAR DRIVER AND PASSENGER SIDE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,900.

NHTSA ODI #10953659

58,800 miles · Feb 2, 2017
Service BrakesCrash

I HAVE BEEN INVOLVED IN 2 CAR ACCIDENTS WHERE I REAR ENDED BOTH CARS DUE TO BRAKE FAILURE. ONE OF THOSE WAS TODAY. IN BOTH SITUATIONS, WE WERE AT A RED LIGHT AND THE CAR BEFORE ME ACCELERATED BECAUSE THE LIGHT CHANGED AND SUDDENLY STOPPED. I ALSO ACCELERATED NOT EVEN REACHING 10 MPH AND I HAD TO JAM THE BREAKS. I WAS AT A REASON…

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I HAVE BEEN INVOLVED IN 2 CAR ACCIDENTS WHERE I REAR ENDED BOTH CARS DUE TO BRAKE FAILURE. ONE OF THOSE WAS TODAY. IN BOTH SITUATIONS, WE WERE AT A RED LIGHT AND THE CAR BEFORE ME ACCELERATED BECAUSE THE LIGHT CHANGED AND SUDDENLY STOPPED. I ALSO ACCELERATED NOT EVEN REACHING 10 MPH AND I HAD TO JAM THE BREAKS. I WAS AT A REASONABLE DISTANCE WHERE WITH PROPER BREAKS I WOULD HAVE STOPPED SOON ENOUGH AND NOT HIT THE CAR, BUT UNFORTUNATELY IN BOTH CASES MY BRAKE PEDAL SANK IN A LITTLE FURTHER AND VIBRATED. THE CAR CONTINUED TO MOVE FORWARD AND HIT THE CAR. BECAUSE IT WAS A SUDDEN STOP, TIRES WOULD HAVE SCREECHED BECAUSE OF THE JAMMING OF THE BREAKS, BUT THAT REALLY DIDN'T HAPPEN AND THE CAR JUST KEPT GOING.

NHTSA ODI #10949074

53,000 miles · Jan 31, 2017
Air Bags

TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR A SHORT PERIOD AND SUDDENLY IT UNILLUMINATED. THE FAILURE OCCURRED ON THREE OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SPIRAL CABLE ASSEMBLY NEEDED REPLACEMENT. THE VE…

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TL* THE CONTACT OWNS A 2014 TOYOTA COROLLA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR A SHORT PERIOD AND SUDDENLY IT UNILLUMINATED. THE FAILURE OCCURRED ON THREE OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SPIRAL CABLE ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

NHTSA ODI #10948741

36,000 miles · Jan 26, 2017
Air BagsCrashInjury

POSSIBLY TAKATA RECALL. 2014 TOYOTA COROLLA LE WAS IN MOTION AND WAS SIDESWIPED AT ABOUT 20 MPH ON A CITY STREET. EXTENSIVE BUT REPAIRABLE DAMAGE TO ENTIRE DRIVERS SIDE OF CAR. DRIVER DOOR INOPERABLE. DRIVER AND PASSENGER BOTH WEARING SEAT/SHOULDER BELTS. NONE OF THE AIRBAGS DEPLOYED.

NHTSA ODI #10947763

51,887 miles · Dec 20, 2016
Air BagsSeat BeltsCrashInjury

TL* THE CONTACT OWNED A 2014 TOYOTA COROLLA. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, THE VEHICLE HYDROPLANED AND CRASHED INTO A METAL GUARDRAIL. THE PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED; HOWEVER, THE FRONT DRIVER SIDE AIR BAG AND SEAT BELT PRETENSIONER FAILED TO OPERATE AS INTENDED. THE CONTACT SUSTAINED A BULGING DISK IN…

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TL* THE CONTACT OWNED A 2014 TOYOTA COROLLA. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, THE VEHICLE HYDROPLANED AND CRASHED INTO A METAL GUARDRAIL. THE PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED; HOWEVER, THE FRONT DRIVER SIDE AIR BAG AND SEAT BELT PRETENSIONER FAILED TO OPERATE AS INTENDED. THE CONTACT SUSTAINED A BULGING DISK IN THE BACK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,887.

NHTSA ODI #10936586

23,500 miles · Dec 2, 2016
Power Train

REGARDING A 2014 TOYOTA COROLLA S WITH MANUAL TRANSMISSION: THE VEHICLE HAS LESS THAN 24,000 MILES AND THE CLUTCH WAS WORN OFF SUBSTANTIALLY. I HAVE OVER 30 YEARS OF EXPERIENCE DRIVING VEHICLES WITH MANUAL TRANSMISSIONS (USED AND NEW) AND I HAVE NEVER HAD THIS PROBLEM. AT THE VERY BEGINNING OF THE LEASE, I NOTICED THAT THE CLU…

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REGARDING A 2014 TOYOTA COROLLA S WITH MANUAL TRANSMISSION: THE VEHICLE HAS LESS THAN 24,000 MILES AND THE CLUTCH WAS WORN OFF SUBSTANTIALLY. I HAVE OVER 30 YEARS OF EXPERIENCE DRIVING VEHICLES WITH MANUAL TRANSMISSIONS (USED AND NEW) AND I HAVE NEVER HAD THIS PROBLEM. AT THE VERY BEGINNING OF THE LEASE, I NOTICED THAT THE CLUTCH PEDAL SAT HIGHER THAN I AM USED TO. MOREOVER, THE TRANSMISSION KICKED A BIT IF I RELEASED THE CLUTCH AT THE SPEED THAT I AM USED TO. I INFORMED THIS TO THE TECHNICIAN'S AT THE TOYOTA DEALERSHIP, BUT THEY SAID THAT THESE BEHAVIORS WERE BY DESIGN AND THAT THE CLUTCH COULD NOT BE ADJUSTED BECAUSE IT IS A HYDRAULIC SYSTEM. AGAIN, THIS EVENT IS VERY STRANGE AND BASED ON MY PREVIOUS EXPERIENCE WITH NUMEROUS MANUAL TRANSMISSION VEHICLES, I AM LEAD TO CONCLUDE THAT THE CLUTCH SYSTEM FOR THIS VEHICLE IS POORLY DESIGNED/MANUFACTURED/ASSEMBLED. *TR

NHTSA ODI #10929676

Official recalls

2

20V024000 · Air Bags: Air Bag/restraint Control Module

Jan 17, 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence & remedy

Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

13V505000 · Visibility:windshield Wiper/washer:switch/wiring

Oct 17, 2013

Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."

Consequence & remedy

Consequence: A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA19001 · Electrical Overstress

Opened Apr 19, 2019 · Closed Sep 19, 2024

Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

Go deeper into Toyota Corolla problems