The auxillary for the music has a short in it and Everytime a bump is hit it knocks it loose and it shuts off the whole thing. The screen and maps and music. The screen also freezes and my maps and route stopped working. I had to pull off the road to turn my car off to reset it. I have to do this multiple times if I'm using my s…
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The auxillary for the music has a short in it and Everytime a bump is hit it knocks it loose and it shuts off the whole thing. The screen and maps and music. The screen also freezes and my maps and route stopped working. I had to pull off the road to turn my car off to reset it. I have to do this multiple times if I'm using my screen for directions/maps. It's frustrating and annoying when u expect a brand new vehicle to work properly. It started a few weeks after I took it off the dealership. It also wouldn't connect to Bluetooth very well that's why I had to use the cord. I keep my phone and cord stationary.With the Bluetooth it would just disconnect completely or have static or breaks in whatever I'm listening to. When I hit a bump and the whole system gets turned off sometimes and it doesn't want to come back on when I touch the button. It seems that the whole system is glitching and if u depend on maps/directions to travel it makes things difficult. The next issue i had is with the seatbelt. I couldn't get it to release so I can put it on. The car was started but we hadn't pulled out or put it in any gear and the break was not pushed in. We had to turn it completely off again and wait a few minutes and restart it again. This is dangerous. I hope that the company looks at these complaints and fixes them because they r very scary. U expect a brand new vehicle to not have any issues especially at the prices we pay for them. We bought our vehicle in 2022 and had to wait over 6 weeks for it to arrive because it was ordered. Right now it 08/2025 and we r just now hitting the 30,000 mile marker on our vehicle. We don't drive it much but when we do it's long distances because we live out in the country and it's 45-60 minutes to town and these things can't be happening. Also I use my maps often because these r curvy small back roads where I live and not well marked if I'm going to a new location and I need my auxillary system to work right.
NHTSA ODI #11682680
Mileage unknown · Jun 16, 2023
Seat Belts
The passenger side backseat belt locked, and we could not get the seatbelt to released. My 4 year old became tangled in the seatbelt, and we could not get the seatbelt to release. It only kept becoming tighter around his stomach area. Seatbelt had to be cut with scissors to become released/untangled. I was informed by Carlock To…
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The passenger side backseat belt locked, and we could not get the seatbelt to released. My 4 year old became tangled in the seatbelt, and we could not get the seatbelt to release. It only kept becoming tighter around his stomach area. Seatbelt had to be cut with scissors to become released/untangled. I was informed by Carlock Toyota in Tupelo, Mississippi that a safety feature was not in place to release the seatbelt if one became caught in it and it would not release. I was told I would have had to have my child cut out of the seatbelt due to the Toyota camry seatbelt not releasing.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗