Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 18 of 156 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
21 crash reports2 fire reports11 injury reports
What owners actually said
156 reports
Mileage unknown · Aug 19, 2025
Back Over Prevention
The rear camera has stopped working. It started working intermittently approximately 6 months ago and now it does not work at all. The warning light saying that it was not available would come on when it first started having a problem but that stopped when it stopped working completely. It will show rear cross traffic alert at t…
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The rear camera has stopped working. It started working intermittently approximately 6 months ago and now it does not work at all. The warning light saying that it was not available would come on when it first started having a problem but that stopped when it stopped working completely. It will show rear cross traffic alert at times but no picture and not every time there is traffic. It has been inspected for any sign of damage to camera wiring, none found
NHTSA ODI #11681517
Mileage unknown · Aug 1, 2025
Air Bags
Took my car in to the dealership when the SRS light came on. Dealership initially said it was due to damage to the electrical harness We paid over 8000 for repairs and got our car back. We had to take the vehicle back 2 more times as the light kept coming back on. The final fix the dealership did to finally make the SRS ligh…
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Took my car in to the dealership when the SRS light came on. Dealership initially said it was due to damage to the electrical harness We paid over 8000 for repairs and got our car back. We had to take the vehicle back 2 more times as the light kept coming back on. The final fix the dealership did to finally make the SRS light stop coming back is the same thing for the fix for the recall for the SRS in Toyotas even though my vin is not on the list
NHTSA ODI #11677918
Mileage unknown · Jul 16, 2025
Power Train
Was driving in a FastTrack/commuter lane on the Interstate at 65MPH, all of a sudden my car would not accelerate forward. It coasted a bit. I was able to stop between the Fastrack lane and an exit space, in the triangular median. I easily could have gotten hit, especially if I had been where there was no painted median I decide…
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Was driving in a FastTrack/commuter lane on the Interstate at 65MPH, all of a sudden my car would not accelerate forward. It coasted a bit. I was able to stop between the Fastrack lane and an exit space, in the triangular median. I easily could have gotten hit, especially if I had been where there was no painted median I decided to walk behind the sand filled garbage cans that were infrint of the guardrail. I feared people might miss their exit and kill me. Behind those cans seemed safer. I was told by Toyota Dealer my transmission needs replacement. It's covered under manufacture warrenty. I bought car in August 2021 new from dealer.it has 51808 miles.
NHTSA ODI #11674125
149,000 miles · Jun 24, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu…
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The failure mileage was approximately 149,000. VIN tool confirms parts not available.
NHTSA ODI #11668956
Mileage unknown · Jun 23, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu…
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11668560
Mileage unknown · Jun 6, 2025
Air BagsCrashInjury
My airbags didn’t deploy when chevy Silverado truck and collided into front end drivers side. Speed was 35 mph whole hood of my car is shifted and drives side front end is demolished. It’s been reported to at fault insurance and is supposed to go into body shop on the 16th of June. So available for inspection until then? There …
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My airbags didn’t deploy when chevy Silverado truck and collided into front end drivers side. Speed was 35 mph whole hood of my car is shifted and drives side front end is demolished. It’s been reported to at fault insurance and is supposed to go into body shop on the 16th of June. So available for inspection until then? There is a police report but not sure about inspection? No warnings or messages. I have whiplash and possible concussion
NHTSA ODI #11665213
Mileage unknown · May 29, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The…
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA ODI #11663668
Mileage unknown · May 22, 2025
Air Bags
Lack of solution for old recall
NHTSA ODI #11662656
Mileage unknown · May 12, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. …
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11660391
Mileage unknown · Apr 28, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The …
Read full complaint
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗