2021 Toyota Camry

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The failure mileage was approximately 149,000. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My airbags didn’t deploy when chevy Silverado truck and collided into front end drivers side. Speed was 35 mph whole hood of my car is shifted and drives side front end is demolished. It’s been reported to at fault insurance and is supposed to go into body shop on the 16th of June. So available for inspection until then? There is a police report but not sure about inspection? No warnings or messages. I have whiplash and possible concussion

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Dear NHTSA Safety Team, I am submitting this complaint to bring attention to an unresolved safety recall issue on my 2021 Toyota Camry SE – SEDAN 4DR (VIN: [XXX] ), which I purchased used in July 2023. The dealership that sold me the vehicle failed to inform me of the open recall, and I later learned that it involves the airbag system—a critical safety component. After checking my VIN, I confirmed that the recall is officially registered as: - NHTSA Recall Number: 23V865 - Manufacturer Recall Number: 23TB15 - Date Issued: December 20, 2023 - Recall Status: Recall Incomplete – Remedy Not Yet Available According to the recall summary, the issue involves potentially defective Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. This defect can result in the airbag failing to deploy as designed in certain crashes, thereby increasing the risk of injury to passengers. Toyota has not yet made a remedy available and only estimates a solution might arrive by Quarter 3 of 2024, which remains uncertain due to parts availability. In the meantime, I have been unable to refinance my vehicle due to this unresolved recall, and this situation has directly impacted my financial health. This is not only a severe safety risk but also a major consumer protection concern. I urge NHTSA to take swift action to ensure that Toyota expedites the availability of the remedy and prevents further financial and safety consequences for affected consumers. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)