The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur…
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA ODI #11701208
Mileage unknown · Oct 24, 2025
Air Bags
I own a 2021 Toyota Camry XSE (VIN: [XXX] ) with a malfunction in the SRS airbag system related to the front passenger seat frame Occupant Classification System (OCS) sensor. The airbag warning light remains on, and diagnostics indicate a failure in the OCS sensor that could prevent the passenger airbag from deploying correctly,…
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I own a 2021 Toyota Camry XSE (VIN: [XXX] ) with a malfunction in the SRS airbag system related to the front passenger seat frame Occupant Classification System (OCS) sensor. The airbag warning light remains on, and diagnostics indicate a failure in the OCS sensor that could prevent the passenger airbag from deploying correctly, or could deploy it at the wrong time during a collision. I contacted Toyota for assistance, but they declined to cover the repair, stating the vehicle is out of warranty and not covered under any current recall or extended warranty. However, this is a critical safety issue that affects the airbag system’s ability to protect occupants properly. I’ve discovered that Toyota has already issued multiple airbag- and sensor-related recalls in recent years, including: – The Takata inflator recall, affecting many Toyota models for potentially explosive airbag inflators. – A December 2023 recall for approximately 1 million Toyota and Lexus vehicles (model years 2020-2022) due to a front passenger seat OCS sensor defect—the same component involved in my Camry’s issue. – A June 2024 recall of about 145,000 U.S. vehicles (certain 2024 SUVs/hybrids) for side-curtain airbags that may not deploy correctly. – A January 2025 recall affecting 2023 Toyota and Lexus vehicles for steering-column spiral cable defects that could prevent the driver’s airbag from deploying. Given these ongoing airbag and OCS sensor problems across multiple Toyota models and years, it appears my 2021 Camry may suffer from a related or similar defect. I am requesting that NHTSA investigate whether this issue should be included in or trigger an expansion of existing Toyota airbag recalls. Toyota’s refusal to assist despite the safety risk raises concern that other 2021 Camry owners could be affected without being aware of the danger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11695516
Mileage unknown · Oct 16, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts for the recall repair were not yet available. In addition, the contact stated that several times the vehicle was taken to the dealer for a scheduled service appointment, and the contact was infor…
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts for the recall repair were not yet available. In addition, the contact stated that several times the vehicle was taken to the dealer for a scheduled service appointment, and the contact was informed that the parts were still not available for the recall repair. The contact stated that the recall was initiated in 2023, and that parts were still not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure regarding the unrepaired recall.
NHTSA ODI #11693838
Mileage unknown · Oct 2, 2025
Air BagsForward Collision AvoidanceCrashInjury
I was involved in a multi-impact collision while driving my 2021 Toyota Camry. Certified crash data from the Airbag Control Module (ACM) confirms five crash events including a frontal collision (delta-V of -9.3 mph) and a rollover (roll angle 9.8°, roll rate 45.6°/sec). Despite these conditions, no airbags deployed—not the front…
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I was involved in a multi-impact collision while driving my 2021 Toyota Camry. Certified crash data from the Airbag Control Module (ACM) confirms five crash events including a frontal collision (delta-V of -9.3 mph) and a rollover (roll angle 9.8°, roll rate 45.6°/sec). Despite these conditions, no airbags deployed—not the frontal, knee, or curtain airbags. The driver was belted, there was no airbag warning light, and power was maintained. Toyota later stated the system worked “as designed” and found no defects. However, federal safety standards (FMVSS No. 208 and 226) suggest this type of crash should have triggered the airbags, especially due to the frontal delta-V and verified rollover. I request a formal investigation. Crash report available upon request.
NHTSA ODI #11691049
Mileage unknown · Sep 22, 2025
Air Bags
THIS FIRST PORTION OF THE DESCRIPTION IF AN ENGLISH TRANSLATION FROM THE LATTER PART, WHICH WAS RECEIVED IN SPANISH. Complaint to NHTSA – Unresolved Recall on 2021 Toyota Camry I own a used 2021 Toyota Camry purchased from an authorized Toyota dealer. After purchase, I discovered that the vehicle has an open recall related to …
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THIS FIRST PORTION OF THE DESCRIPTION IF AN ENGLISH TRANSLATION FROM THE LATTER PART, WHICH WAS RECEIVED IN SPANISH. Complaint to NHTSA – Unresolved Recall on 2021 Toyota Camry I own a used 2021 Toyota Camry purchased from an authorized Toyota dealer. After purchase, I discovered that the vehicle has an open recall related to the airbag system. According to information from NHTSA, there is currently no solution available from the manufacturer. My concern is twofold: 1. The vehicle makes a constant daily noise, apparently related to the problem reported in the recall, which increases my distrust in the car's safety. 2. The dealership did not inform me before purchase about the existence of this active, unrepaired recall, which I consider a serious lack of transparency and a safety risk to consumers. This puts me in a situation of road safety concerns, as I am driving a vehicle that does not meet minimum safety standards due to a defect recognized by the manufacturer, but with no available remedy. I request that NHTSA: Investigate the case and confirm whether Toyota and the dealership are complying with their notification and transparency obligations. Demand that the manufacturer provide a clear and timely solution to this recall, as consumers should not be driving a defective vehicle without alternatives. Strengthen consumer protection mechanisms so that no dealership can sell vehicles with open recalls and no repairs available without explicitly informing the buyer. I trust that NHTSA can intervene, as this is a public safety risk that affects not only me as the owner, but also my passengers and other drivers on the road. para NHTSA – Recall sin solución en Toyota Camry 2021 Soy propietario de un Toyota Camry 2021 (usado) adquirido en un concesionario oficial de Toyota. Después de la compra, descubrí que el vehículo tiene un recall abierto relacionado con el sistema de bolsas de aire. Según la información de NHTSA, actualmente no existe una solución disponible por parte del fabricante. Mi preocupaci
NHTSA ODI #11688926
Mileage unknown · Sep 18, 2025
Air Bags
Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available
NHTSA ODI #11688201
Mileage unknown · Sep 18, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue a…
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
NHTSA ODI #11688122
Mileage unknown · Sep 8, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. …
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA ODI #11685778
Mileage unknown · Aug 26, 2025
Air Bags
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exc…
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The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA ODI #11683267
Mileage unknown · Aug 1, 2025
Air Bags
Took my car in to the dealership when the SRS light came on. Dealership initially said it was due to damage to the electrical harness We paid over 8000 for repairs and got our car back. We had to take the vehicle back 2 more times as the light kept coming back on. The final fix the dealership did to finally make the SRS ligh…
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Took my car in to the dealership when the SRS light came on. Dealership initially said it was due to damage to the electrical harness We paid over 8000 for repairs and got our car back. We had to take the vehicle back 2 more times as the light kept coming back on. The final fix the dealership did to finally make the SRS light stop coming back is the same thing for the fix for the recall for the SRS in Toyotas even though my vin is not on the list
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗