2020 Toyota Camry

I was going down the road and suddenly my brakes locked up. I had no control of my car and I hit a telephone pole at 60 mph. I had the car towed to a Toyota repair shop and days later the guy told me it had been wrecked before. I was not told this by the dealership and nothing showed up on the car through CARFAX. The dealership had replaced 2 batteries within 7 months and I had taken it to the dealership because of the noise in the front end, later to be told it was due to the wreckage that was not fixed previously. I am now being told my Camry is being totaled.

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. The VIN was not available.

A safety recall for the Occupant Classification System (OCS) was issued by NHTSA in Dec 2023. I have contacted my Toyota dealer on 6/7/24 and again on 10/28/24 and they said that "A remedy is still not available" and "Toyota has not found a fix yet". It is now Feb 2025, more than a year after the recall for this matter, and Toyota has still not provided a fix.

Started vehicle and went to back up. Car slammed into reverse and disply showed Drive start control malfunction. The service engine light came on. I removed the battery to reset the error message and the following dayi took it to the dealership. They checked it out and told me that they didnt find anything wrong with it since it wasnt displaying a service engine light. So i went home with it. The next day it did it again so i took it back to them while the condition was happening. Which insisted of the error message, serv eng light, gearshift indicator displaying drive and park at the same time. Also the door locks were continually locking and unlocking. They put a new water valve plus a neut switch assy and a new xmission lever in it and told me it was fixed. I picked it up and the next day it did it again. Returned it to them and they said that the new part was possibly bad from Toyota, ordered a new one, put it in and said it was all good now. I picked car up and 9 months later its happening again. Not sure what to do. Please help

The contact owns a 2020 Toyota Camry. The contact stated that upon approaching the vehicle, the contact became aware of an excessive fluid leak underneath the transmission. The contact decided not to drive the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission oil pump seal. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact filed a claim with the manufacturer; however, the claim was declined. The failure mileage was 70,000.

Toyota’s Occupant Classification Sensor (OCS) recall, which prevents airbags from deploying in a crash, was announced in November 2023. Despite multiple calls over the past year, Toyota has failed to resolve the issue, repeatedly giving me the runaround—both over the phone and in person at the dealership. This is completely unacceptable. My previous Camry had an airbag recall, which was fixed just before a serious accident caused by an unlicensed driver. Thankfully, the airbags deployed, likely preventing severe injury or worse. Now, I face the same dangerous issue again with this recall, and I refuse to put myself or my son at risk by driving a vehicle with defective airbags. After finally escalating the issue to Toyota corporate, they offered me a loaner vehicle. However, after spending an entire day coordinating and traveling to pick it up, the dealership treated me terribly, refusing to provide a comparable vehicle with basic features like Apple CarPlay for GPS. The staff was rude and unprofessional, making me extremely uncomfortable leaving my car there for an estimated four months—the earliest they claim they can fix it. This is my primary vehicle—our only car for long trips and daily use. I have an older car for short errands, but this is not a viable alternative. To make matters worse, when I reported the terrible experience back to Toyota corporate, they had no solutions, and will not offer rental car reimbursement. This is negligence, plain and simple. This is the second time in the past 10-15 years Toyota has faced a major airbag recall, with at least 28 fatalities and a $70+ million settlement tied to past failures. How is Toyota being allowed to do this again? They must be held accountable.

Brakes under constant pressure took longer to engage. One minute later while pulling into parking stall the brake pedal went to floor and one pump immediately after it engaged. Simultaneously, the car accelerated and jumped a curb and one foot into the landscape. Had the acceleration continued and/or the brakes not engaged the vehicle would have hit a tree in another 3'. This tree was about 18"-24" diameter. One hour later cautiously drove to Toyota dealer who performed inspection of brake system, test drove, and scanned the computer system. They found no abnormal codes for the time of the incidents. They could not replicate the issues. There were no warning indicators noticed during the incident. Scan data and incident report sent to Toyota Field Agents confirmed the described problem was not found in the system.

The contact owns a 2020 Toyota Camry. The contact stated while driving at approximately 20 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The dealer made the contact aware of an unknown NHTSA recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.