2019 Toyota Camry

TL* THE CONTACT OWNS A 2019 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO DARCARS KIA OF FREDERICK (5826 URBANA PIKE, FREDERICK, MD 21704) TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED HOWEVER, SHE WAS NOT INFORMED AS TO WHAT CAUSED THE FAILURE OR WHAT WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.*DT*DT*LN

ON MULTIPLE OCCASIONS (ABOUT 3-4 TIMES A WEEK) WHEN STARTING MY VEHICLE THE ENGINE STALLS AND I HAVE TO RETRY AT LEAST TWICE FOR MY CAR TO START. AT RED LIGHTS THE VEHICLE LAGS AND TAKES A MOMENT TO PICK UP SPEED. OFTEN IN A JERKING MOTION. WHEN ACCELERATING TO SPEEDS ABOVE 20-80 MPH THE STALLING STARTS AGAIN AND DOES NOT FEEL SAFE WHILE DRIVING. WE NOTIFIED OUR DEALERSHIP ABOUT THE ISSUE WHEN GETTING SERVICED AND THEY STATED THEY COULD NOT PROVIDE ANY INFORMATION ON WHY IT WAS DOING THIS. WE HAVE HAD THIS PROBLEM SINCE DECEMBER 2019 AND HAS PROGRESSIVELY GOTTEN WORSE. ONCE WE RECEIVED THE NOTIFICATION ABOUT THE FUEL PUMP RECALL WE REQUESTED FOR THE DEALERSHIP TO TAKE OUR CAR IN FOR THE RECALL FUEL PUMP AND THEY REFUSED TO TAKE OUR CAR AND ADVISED US TO GO TO OTHER TOYOTA/ LEXUS DEALERSHIPS. THE OTHER TOYOTA/LEXUS DEALERSHIPS TOLD US TO GO BACK TO THE ORIGINAL DEALERSHIP WERE WE GET ARE CAR SERVICED AT HAVE THEM TAKE OUR CAR IN FOR SERVICE. WHEN WE WENT TO THE ORIGINAL TOYOTA DEALERSHIP WHERE WE PURCHASED OUR CAR FROM, THEY STILL REFUSED TO PROVIDE A RENTAL SINCE WE EXPLAINED THEM HOW UNSAFE THE CAR IS WHILE DRIVING. WE HAVE TRIED EMAILING AND DO NOT GET ANY RESPONSES. WE ALSO TRIED CALLING TO SPEAK WITH THE MANAGER BUT NONE OF THE MANAGERS HAVE TAKEN OUR CALLS OR TRIED TO CALL US BACK.

TL* THE CONTACT OWNS A 2019 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CROWN TOYOTA (1201 KETTERING DR, ONTARIO, CA 91761) WHERE THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER TWO MONTHS UNREPAIRED WITH THE PART NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,238.

WHEN I HAD LEFT MY HOUSE, I PRESSED THE THROTTLE AND THE CAR WOULDN'T GO, IT WAS COASTING STILL, BUT ITS LIKE IT WOULDN'T GO. THEN, I PUMPED THE THROTTLE AND PUT IT ALL THE WAY TO THE FLOOR. IT HAD FINALLY WENT. THIS CAR ALSO SEEMS TO HAVE A MASSIVE DELAY WHEN WE PRESS THE THROTTLE AT STOP LIGHTS. I HAVE CONTACTED TOYOTA ABOUT THE RECALL, WHICH THEY DID NOT INFORM ME OF, I HAD TO LOOK IT UP MYSELF DUE TO THE NATURE OF THE ISSUES I WAS EXPERIENCING. SURE ENOUGH. FUEL PUMP SHOWED UP ON THE RECALL WHICH WOULD MAKE SENSE TO WHY I'M EXPERIENCING THESE ISSUES, THE ENGINE IS NOT GETTING ENOUGH GAS. NOT ONLY DID TOYOTA NOT INFORM ME OF THE RECALL BUT THEY STILL HAVE NOT FOUND A "REMEDY" FOR THE ISSUE, WHILE I HAVE SEEN A COUPLE PEOPLE COMMENTING ON THEIR FACEBOOK PAGE THAT THEIR HAD BEEN FIXED. ALSO, HAD FOUND OUT I'M NOT THE ONLY ONE TOYOTA HAD NOT INFORMED OF THE RECALL AND SEEMS TO BE A LAWSUIT CURRENTLY BECAUSE OF THAT. I HAVE A NEWBORN. WHATS GOING TO HAPPEN IF THE FUEL PUMP GOES OUT WITH HIM IN IT?

STARTED NOTICING THAT THE CAR WAS FEELING WEAK WHEN ACCELERATING, AND WITH NO REASON AT ALL, AT SPEEDS AROUND 70MPH THE CAR SHUTS DOWN COMPLETELY. YOU LOSE STEERING AND BRAKING CAPABILITIES WHICH MAKES IT HARD TO SAFELY MERGE INTO THE EMERGENCY LANE. TOYOTA HAS A KNOWLEDGED THE RECALL BUT WITH NO REMEDY AS OF YET (IT HAS BEEN SINCE OCTOBER 2020 THAT THEY RECALL WAS ISSUED), AND SAYS CAR IS UNSAFE THAT IF I DRIVE VEHICLE TO STAY IN RIGHT LANE OF INTERSTATE WHICH TO ME IS JUST AS DANGEROUS AS TRAVELING IN ANY LANE ON INTERSTATE, THOUGH THEY RECOMMENDED NOT DRIVING VEHICLE. AS FAR AS I CAN TELL, THE VEHICLE ONLY WILL STALL OUT AT A HIGHER SPEED (AROUND 70MPH).