2019 Toyota Camry

My 2019 Toyota Camry is experiencing repeated door lock actuator failures that I believe create a serious safety hazard. The affected component is the door lock actuator, which controls the electronic locking and unlocking of the door, and the failed components are available for inspection upon request. The problem began with intermittent failures where a door would not lock or unlock from the inside, outside, or remote key fob. The most serious incident involved my driver-side door. After the vehicle went into motion, the doors automatically locked, and I was unable to unlock or open the driver-side door from inside. When I reached my destination, I still could not open the driver’s door and had to crawl across the vehicle and exit through the passenger door. This creates a significant risk in a crash, fire, vehicle submersion, medical emergency, or other situation requiring immediate evacuation because an occupant could be trapped or unable to use the driver’s door as an emergency exit. The problem has now occurred on multiple doors, increasing the potential for fewer usable exits during an emergency. The issue has not been formally confirmed by a dealer because repair facilities wanted to charge hundreds of dollars per door to replace the actuator. I personally replaced the actuator on one affected door, and the door immediately returned to normal operation, confirming the actuator was the cause. Two additional doors have since developed the same symptoms. There were no warning lights or messages; the warning signs were intermittent failure to lock or unlock. The vehicle has not been inspected by Toyota, police, or insurance representatives. I am aware that similar door actuator failures have been reported by other Toyota owners and that a proposed federal class action has alleged premature door lock actuator failures involving Toyota Camry models, including 2012–2024.

The power panoramic sunroof is malfunctioning. The sunroof intermittently fails to open or close properly and may become stuck in the tilted/open position. The motor makes clicking/grinding noises, and the automatic open/close function does not consistently work. Multiple attempts with the switch are sometimes required, and the sunroof has become difficult or impossible to close. This creates a safety concern because the sunroof may remain open and cannot reliably be closed.

Vehicle shut off while driving on highway during morning rush. Car shut off within seconds of flashing dashboard. I was in a dangerous situation with the possibility of creating a major highway accident, I was stuck on the highway with disappearing breakdown lane. Pulled code P26CB on OBD code reader at auto zone; P26CB7 pulled on Toyota diagnostic code reader= Engine coolant pump actuator stuck. Active tested water pump and pump. It working. Tested for power and ground at the pump and good. Need to replace electric water pump per Toyota. Diagnostic test $184.95 at Toyota. Toyota requesting $1,400.00 for repair not including diagnostic testing. Called Toyota dealership and Toyota and was told it doesn’t fall under warranty or goodwill that code P26CB isn’t the same as their code P26CB7. After the incident I researched Toyota Camry and this is a well documented issue that is being declined. My Toyota Camry was bought brand new and has 49,000 miles. I am traumatized and disappointed with the product and services I have received with this 2019 Toyota Camry.

The most definite sign is when you press the button and three doors lock, but one doesn't. Strange Noises: You may hear a buzzing, grinding, or clicking sound from inside the door when you try to use the power locks. This sound like a small motor inside the actuator struggling to work and causing the alarm not to armed the vehicle. Intermittent Operation: The lock might work one day and not the next, or it may be slow to respond. But is now happening everyday now.

Component/System failed: The electronic control module (ECM) and related wiring were compromised by a dealer-installed Lojack anti-theft system. The device was spliced into wiring near the airbag system and ECM, causing repeated faults. The component remains in the vehicle and is available for inspection. Safety risks: 1. Wiring near airbags may interfere with deployment. 2. ECM faults risk stalling, loss of power, or emissions failure. 3. Hidden wiring increases short-circuit risk, especially near coolant areas. 4. These conditions place driver and passenger safety at risk. Problem confirmation & inspections: The issue has been reproduced in multiple dealer visits. One Toyota dealer identified the improper Lojack installation as the likely root cause. Service records are available. Warning lamps: Yes. Check engine lights and warning messages appeared within months of purchase and continue intermittently. Summary: The car was sold as a Toyota Gold Certified Pre-Owned (CPO) vehicle, advertised as thoroughly inspected and protected. In reality, it contained an undisclosed modification that created hidden defects, repeated ECM errors, and safety concerns. Concern: The ECM is covered by the 8-year/80,000-mile federal emissions warranty and the 7-year/100,000-mile Gold CPO warranty. Yet Toyota denied my arbitration claim as “ineligible.” If such cases are refused, it means dealers can install aftermarket systems, charge buyers, and avoid accountability. In that situation, the Toyota Gold CPO program becomes meaningless—a consumer deception rather than protection. Request: I respectfully ask NHTSA to investigate whether dealer-installed systems like Lojack pose systemic safety risks and whether Toyota’s warranty and arbitration processes are adequately protecting consumers.

Odometer Fraud. The contact owns a 2019 Toyota Camry. The contact purchased the vehicle from a private seller. The vehicle was taken to the dealer for service for a door latch replacement. The contact was informed of additional repairs that were needed to be performed on the vehicle. The contact later went back to the dealer and inquired about trading the vehicle. The dealer provided the Carfax report to the contact. The contact stated that according to the Carfax report, the latest odometer reading was reported at 297,742. The contact stated that when the vehicle was purchased, the advertisement indicated that the mileage was 112,000. The contact reviewed the Title of the vehicle and noticed that the odometer mileage reading on the Title was 197,742. The seller was not made aware of the issue. The contact attempted to contact the seller, but there was no response.

Driving along, went to pass someone and the ICS malfunction came on, reduce speed and visit dealer. The Camry had no “juice”. It shook. I put on emergency lights and drove on the side of the road. Pulled over and turned off car. Turned back on and there were no warning lights on. I drove to Toyota dealership and they diagnosed it as “ignition coil” was bad and it had misfired that’s why the malfunction light came on. Needless to say, the car has 39,005 miles on it!!!

On three separate occasions the Pre Collision System has inappropriately activated while driving at high speeds. It seems to occur during dusk/dark and when it is raining. Two out of the three times it applied the brake, which easily could have resulted in an accident. I inspected the wiring for one of the sensors underneath the hood which appears fine. The sensors were cleaned off in all of these instances.

The contact owns a 2019 Toyota Camry. The contact stated that the vehicle failed to start. The contact stated that after replacing the battery, the vehicle was able to start; however, the infotainment system became inoperable and continuously rebooted. The contact stated that the rearview camera was still operable. The vehicle was taken to the dealer, where it was determined that the infotainment system needed to be replaced, and a repair fee was charged. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.