NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
24 reportsClear category filter24,000 miles · Jan 5, 2022
Air BagsCrashInjury
The contact owns a 2019 Toyota Camry. The contact's daughter stated while driving approximately 5 mph where the contact's vehicle was impacted by another vehicle on the passenger side which resulted in none of the air bags being deployed. The contacts daughter was injured and sustained whiplash, sprain back, cervical and lumbar …
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The contact owns a 2019 Toyota Camry. The contact's daughter stated while driving approximately 5 mph where the contact's vehicle was impacted by another vehicle on the passenger side which resulted in none of the air bags being deployed. The contacts daughter was injured and sustained whiplash, sprain back, cervical and lumbar issues, headaches, migraines and sought medical treatment. A police report was taken and the vehicle was towed to an insurance lot where it was diagnosed as destroyed. The contact stated no warning lights were illuminated. The manufacturer was informed of the failure. The failure mileage was approximately 24,000.
NHTSA ODI #11446342
Mileage unknown · Oct 30, 2021
Air BagsForward Collision AvoidanceCrashInjury
on 10/29/2021 my daughter was a passenger in her car and was involved in a rear end collision @ approximately 65-70 MPH upon collision with a Toyota Rav4. The Air Bags DID NOT deploy, The seat belt allowed her forward with her breast catching most of the impact, and the front camera system that should have detected the stopped R…
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on 10/29/2021 my daughter was a passenger in her car and was involved in a rear end collision @ approximately 65-70 MPH upon collision with a Toyota Rav4. The Air Bags DID NOT deploy, The seat belt allowed her forward with her breast catching most of the impact, and the front camera system that should have detected the stopped Rav 4 did not alert. We had no error codes nor lights on this car prior and were not aware of any potential recalls. This is a complete failure of a car and safety systems that should have protected her. The entire reason this car was bought WAS to protect her and it completely and utterly failed. She is now in the ER with a broken sternum and currently being evaluated to see if any other vessel damage. We bought this car with the utmost in trust for the safety platform of Toyota as she is a double organ transplant recipient and at this time i am unsure if her transplanted kidney has been injured. The recall needs to immediately be expanded and we should have KNOWN PRIOR that this car had a potential issue and complete failure of all the front end collision safety systems! How is it that the air bags completely failed to deploy? Even the Virginia State Trooper on scene commented that he could not see why they had not deployed. I will follow up with more information and pictures as I obtain them after I make sure my daughter, her kidney graft and her boyfriend are ok. I am attaching pictures of the car and of the car that was hit. At this time I only have the exterior pictures but will get the State Police Report and also will try to get interior pictures of the car.
NHTSA ODI #11438771
74,000 miles · Jul 12, 2021
Air Bags
The contact owns a 2019 Toyota Camry. The contact stated that after the vehicle was started, the Air Bags/Seatbelt pre-tensioner warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the Air Bags/Seat Belt pre tensioner failed and needed to be replaced. The vehicle was not repaired. The failu…
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The contact owns a 2019 Toyota Camry. The contact stated that after the vehicle was started, the Air Bags/Seatbelt pre-tensioner warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the Air Bags/Seat Belt pre tensioner failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The contact referenced NHTSA Campaign Number: 19V567000 (Air Bags) as a possible solution to the failure however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.
NHTSA ODI #11424487
52,000 miles · Jan 30, 2021
Air BagsForward Collision AvoidanceUnknown Or Other
I WAS DRIVING YESTERDAY (1/29/21) AND I WAS GOING ABOUT 40MPH I CAME UP ON THE RESET OF ANOTHER VEHICLE WHO'S BREAK LIGHTS WERE DISABLED AND I ALMOST DID NOT BREAK IN TIME TO AVOID COLLISION. THIS WAS THE SECOND TIME I'VE NOTICED MY BREAKING ASSIST NOT WORKING. BACK IN OCTOBER 2019 I NOTICED AN ISSUE WITH MY AIR BAGS AS WELL. TH…
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I WAS DRIVING YESTERDAY (1/29/21) AND I WAS GOING ABOUT 40MPH I CAME UP ON THE RESET OF ANOTHER VEHICLE WHO'S BREAK LIGHTS WERE DISABLED AND I ALMOST DID NOT BREAK IN TIME TO AVOID COLLISION. THIS WAS THE SECOND TIME I'VE NOTICED MY BREAKING ASSIST NOT WORKING. BACK IN OCTOBER 2019 I NOTICED AN ISSUE WITH MY AIR BAGS AS WELL. THEY WOULD BEEP AND GO OFF AS THOUGH SOMEONE WAS SITTING IN THE SEATS AND THERE WAS NO ONE THERE. DUE TO MY OWN BELIEFS I ASSUMED IT WAS PARANORMAL ACTIVITY HOWEVER I DID MAKE A COMPLAINT WHEN I GOT MY OIL CHANGE IN THE FOLLOWING WEEKS. THEY TOLD ME TO LET THEM KNOW IF IT CONTINUED AND IT MAY HAVE DONE IT ONCE OR TWICE SINCE THEN BUT NOT OFTEN. I'M NOT SURE IF IT IS ENOUGH TO REPORT.
NHTSA ODI #11390799
33,400 miles · Dec 29, 2020
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2019 TOYOTA CAMRY SE. THE CONTACT STATED THAT HIS WIFE WAS DRIVING AT 50 MPH ON THE HIGHWAY AND A TRAILER FROM ANOTHER VEHICLE DETACHED AND CAME INTO THE LANE. THE VEHICLE HIT THE TRAILER IN THE FRONT PART AND IT WENT AIRBORN AND FLIPPED OVER AND LANDED ON THE PASSENGER SIDE OF THE VEHICLE. IT THEN ROLLE…
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TL* THE CONTACT OWNS A 2019 TOYOTA CAMRY SE. THE CONTACT STATED THAT HIS WIFE WAS DRIVING AT 50 MPH ON THE HIGHWAY AND A TRAILER FROM ANOTHER VEHICLE DETACHED AND CAME INTO THE LANE. THE VEHICLE HIT THE TRAILER IN THE FRONT PART AND IT WENT AIRBORN AND FLIPPED OVER AND LANDED ON THE PASSENGER SIDE OF THE VEHICLE. IT THEN ROLLED TWO TIMES AND LANDED ON THE SIDE OF THE HIGHWAY IN A MARSH IN AN UPRIGHT POSITION. THE ONLY AIR BAGS THAT DEPLOYED WERE THE SIDE CURTAIN AIR BAGS. OUT OF THE TEN AIR BAGS ONLY TWO ENDED UP DEPLOYING.THE WIFE AND TWO OTHER PASSENGERS WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL FOR PRECAUTIONARY REASONS INCASE OF INTERNAL INJURIES. AT THE HOSPITAL THE XRAYS WERE NEGATIVE OF THE CHEST AND PELVIC AREAS AND ELBOW. ONE OF THE PASSENGER'S ANKLE WAS BROKEN. THE INJURIES WERE MOSTLY SEVERE BRUISING OVER SEVERAL AREAS ESPECIALLY FROM THE SEAT BELTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. BOTH THE FRONT AND REAR BUMPERS WERE TORN OFF, THE DRIVER'S SIDE WAS SMASHED IN. THE FRAME BAR ON THE DRIVER'S SIDE UNDER THE HOOD WAS BENT. THE UNDERSIDE OF THE VEHICLE WAS RIPPED OFF AND ALL FOUR WHEELS WERE BENT OUT. THERE WAS DAMAGE TO REAR AXEL AND FRONT SWAY BARS. THE PASSENGER SIDE OF THE VEHICLE WAS ALSO SMASHED IN AND REAR WINDOW WAS SHATTERED. THE VEHICLE WAS TOWED FROM THE CRASH AREA. THE DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED YET. THE FAILURE MILEAGE WAS 33,400.
NHTSA ODI #11385415
2 miles · Nov 2, 2020
Air BagsCrashInjury
HAD A CAR ACCIDENT ON THE HIGHWAY AT A 45MPH AND THE AIR BAGS DID NOT DEPLOYED. THE OTHER CAR, WHICH AIR BAGS DEPLOYED, WAS AT FAULT AND THE IMPACT TO THE FRONT OF OUR CAMRY WAS AT EXTENSIVE. OUR CAR WAS GOING AT A 45 MPH GOING SOUTHBOUND WHEN A NISSAN 2017 FRONTIER MADE A LEFT TURN IN FRONT OF THE CAR. THE TRUCK WAS ALSO…
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HAD A CAR ACCIDENT ON THE HIGHWAY AT A 45MPH AND THE AIR BAGS DID NOT DEPLOYED. THE OTHER CAR, WHICH AIR BAGS DEPLOYED, WAS AT FAULT AND THE IMPACT TO THE FRONT OF OUR CAMRY WAS AT EXTENSIVE. OUR CAR WAS GOING AT A 45 MPH GOING SOUTHBOUND WHEN A NISSAN 2017 FRONTIER MADE A LEFT TURN IN FRONT OF THE CAR. THE TRUCK WAS ALSO IN MOTION AT TIME OF THE ACCIDENT. THE ACCIDENT WAS AT A HIGHWAY GOING SOUTHBOUND. THE TRUCK WAS GOING NORTHBOUND AND MADE A LEFT TURN.
NHTSA ODI #11372777
3,000 miles · Jul 13, 2020
Air BagsSeat BeltsVehicle Speed Control
THE FIRST PROBLEM: THE CAR HAS ACCELERATION DELAYS, IT BUCKS AND LAGS WHEN SWITCHING LANES AND DRIVING IN HEAVY TRAFFIC. THE CAR JERKS WHEN ACCELERATING AT SLOW SPEEDS. I ALMOST GOT INTO A SERIOUS ACCIDENT DUE TO THE ACCELERATION DELAYS WHEN MAKING A LEFT IN HEAVY TRAFFIC. THE SECOND PROBLEM IS, I RECEIVED A VEHICLE ALERT …
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THE FIRST PROBLEM: THE CAR HAS ACCELERATION DELAYS, IT BUCKS AND LAGS WHEN SWITCHING LANES AND DRIVING IN HEAVY TRAFFIC. THE CAR JERKS WHEN ACCELERATING AT SLOW SPEEDS. I ALMOST GOT INTO A SERIOUS ACCIDENT DUE TO THE ACCELERATION DELAYS WHEN MAKING A LEFT IN HEAVY TRAFFIC. THE SECOND PROBLEM IS, I RECEIVED A VEHICLE ALERT MESSAGE ON MAY 30TH AT 10:30AM REGARDING THE SRS AIRBAG SYSTEM. "A MALFUNCTION IN THE SRS AIRBAG SYSTEM HAS BEEN DETECTED. CONTACT YOUR TOYOTA DEALER TO HAVE YOUR VEHICLE INSPECTED." THE AIRBAG CHECK LIGHT NEVER LIGHTED SO I DIDN'T SEE THIS MESSAGE UNTIL A MONTH IN A HALF LATER. DANGEROUS FOR MY PASSENGER WHICH IS USUALLY MY OLDEST SON. THE CAR IS IN THE DEALERSHIP NOW AND THEY ARE TRYING TO FIGURE OUT THE AIRBAG ISSUE. I FEEL UNSAFE IN MY CAR DUE TO ACCELERATION DELAYS. THE VIN# IS NOT IN THE RECALL LIST AND I DO NOT UNDERSTAND WHY NOT. IT HAS THE SAME ISSUES AS THE OTHER CARS BEING RECALLED. THE THIRD PROBLEM: VERY RANDOMLY THE SEAT BELT ALERT ALARM WILL START BEEPING WHILE I'M DRIVING MY SMALLEST SON. BOTH OF US HAVE OUR SEAT BELTS AND I DO NOT OWN A BIG HEAVY BAG. THE CAR WONT STOP UNTIL I PULL OVER, PARK, TURN IT OFF AND ON. THIS IS NOT NORMAL BUT IT HAPPENS VERY RANDOMLY.
NHTSA ODI #11339020
14,845 miles · Mar 28, 2020
Air Bags
YES, I DEFINITELY NEED YOUR HELP MY MOTHERS VEHICLE ALARMED SRS MALFUNCTION IN AIRBAG SYSTEM. THIS HAPPENED AFTER GETTING MY VEHICLE SERVICED AT THE TOYOTA DEALERSHIP THAT IT WAS PURCHASED FROM. WHERE WE HAD OTHER ISSUES PRIOR ALL WITHIN THE PURCHASE & MAKES US TO BELIEVE MAYBE CAUSING ISSUE POSSIBLY. VEHICLE SERVICE OIL CHANGE …
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YES, I DEFINITELY NEED YOUR HELP MY MOTHERS VEHICLE ALARMED SRS MALFUNCTION IN AIRBAG SYSTEM. THIS HAPPENED AFTER GETTING MY VEHICLE SERVICED AT THE TOYOTA DEALERSHIP THAT IT WAS PURCHASED FROM. WHERE WE HAD OTHER ISSUES PRIOR ALL WITHIN THE PURCHASE & MAKES US TO BELIEVE MAYBE CAUSING ISSUE POSSIBLY. VEHICLE SERVICE OIL CHANGE 2/17 THEN STARTED ALARMING 2/18. TOOK TO ANOTHER SISTER TOYOTA DEALERSHIP 2/19 TO 2/28. DROVE VEHICLE WITH NO AIRBAGS HOME. THEN TOWED IT BACK TO ORIGINAL DEALERSHIP FROM 3/17 TO TODAY 3/28. WHO NOW WANT US TO PUT A CLAIM IN WITH USAA FOR $3,000 HARNESS. INSURANCE ISN'T GOING TO COVER. SO NOW MAY BE FORCED TO DRIVE THE VEHICLE WITH NO AIRBAGS HOME ONCE AGAIN. PLEASE HELP THIS IS MY MOTHER'S VEHICLE & I TAKE CARE OF HER. SHE HAS DEMENTIA & I'M OVERWHELMED WITH THIS CRAZY SITUATION.
NHTSA ODI #11319589
Mileage unknown · Feb 29, 2020
Air BagsSeat Belts
MY REAR BACK SEAT AIR BAG SEAT BELT SENSOR WILL NOT STOP GOING OFF WITHOUT BEING THE SEATBELT BEING CONNECTED. OR WHEN MY DAUGHTER SIT IN THE MIDDLE OF THE BACKSEAT WITH SEAT BELT CONNECTED IT GOES OFF NON STOP WHILE SHE IS SITTING IN THE SEAT WITH HER SEATBELT ON. I JUST BOUGHT THIS CAR HAS NOT BEEN 1 WEEK AND THIA IS A MAJOR S…
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MY REAR BACK SEAT AIR BAG SEAT BELT SENSOR WILL NOT STOP GOING OFF WITHOUT BEING THE SEATBELT BEING CONNECTED. OR WHEN MY DAUGHTER SIT IN THE MIDDLE OF THE BACKSEAT WITH SEAT BELT CONNECTED IT GOES OFF NON STOP WHILE SHE IS SITTING IN THE SEAT WITH HER SEATBELT ON. I JUST BOUGHT THIS CAR HAS NOT BEEN 1 WEEK AND THIA IS A MAJOR SAFTY PROBLEM.
NHTSA ODI #11312201
5,000 miles · Nov 10, 2019
Air BagsEquipmentCrashInjury
I HAVE A 2009 CAMRY THAT I LEASED ON 3/8/19. ON 10/9/19 I WAS INVOLVED IN AN ACCIDENT, NOT CITED, THE CAR THAT HIT ME FROM THE REAR DOING 90 MPM UPON INPACT PUSHED IN FROM SOUTH BOUND TO EAST BOUND. I WAS THEN HIT ON RIGHT FRONT SIDE BY AN 18 WHEELER AND HAD 4 RADIAL FRACTURES ON MY LEFT ARM; MY LEFT HAND FLIPPED OVER BACKWARD…
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I HAVE A 2009 CAMRY THAT I LEASED ON 3/8/19. ON 10/9/19 I WAS INVOLVED IN AN ACCIDENT, NOT CITED, THE CAR THAT HIT ME FROM THE REAR DOING 90 MPM UPON INPACT PUSHED IN FROM SOUTH BOUND TO EAST BOUND. I WAS THEN HIT ON RIGHT FRONT SIDE BY AN 18 WHEELER AND HAD 4 RADIAL FRACTURES ON MY LEFT ARM; MY LEFT HAND FLIPPED OVER BACKWARDS ON MY FOREARM AND BONES PROTRUDED FROM EACH SIDE OF ARMS. NOT ONE AIRBAG WAS DEPLOYED FROM THE INCEPTION OF THE ACCIDENT TO THE ACCIDENT ON MY ARM. I NOW HAVE A TOTALED CAMRY; I HAD SURGERY ON MY LEFT ARM TWO DAYS LATER, LOST OF WAGES AND DISABLED ON MY LEFT SIDE. TOYOTA IS NOT TAKING ANY RESPONSIBILITY FOR THIS SITUATION AS IF THE AIRBAGS HAD DEPLOYED; I WOULD NOT HAVE THIS RADIAL FRACTURE, WHICH IS WHAT I WAS PAYING FOR BY LEASING THIS TOYOTA CAMRY 2019. I NEED HELP. I HAVE PICTURES OF THE OUTSIDE OF THE CAR AS WELL AS INSIDE THE CAR SHOWING NO AIRBAGS DEPLOYED.
NHTSA ODI #11279288
Official recalls
6Nov 17, 2021
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Camry vehicles. The vane cap inside the vacuum pump may break, causing the pump to fail, which could result in a sudden loss of braking assist.
Consequence & remedy
Consequence: A sudden loss of braking assist can increase the risk of a crash.
Remedy: Dealers will repair or replace the vacuum pump, as necessary, free of charge. Owner notification letters were mailed May 16, 2022. Owners may contact Toyota customer service at 1-800-331-4331.
Nov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Jan 13, 2020
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Aug 1, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Camry vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag and knee air bag, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, if the air bags do not deploy as designed, the front seat passenger has an increased risk of an injury.
Remedy: Toyota will notify owners, and dealers will recalibrate the OCS, free of charge. The recall began August 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0M.
Jun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Mar 27, 2019
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗