2018 Toyota Camry

TL* THE CONTACT OWNS A 2018 TOYOTA CAMRY. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO INCREASE THE SPEED TO 50 MPH. AFTERWARDS, THE ENGINE MADE AN ABNORMALLY LOUD SOUND, THE VEHICLE DECELERATED, AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TOWED TO KOONS TOYOTA (8610 LEESBURG PIKE, VIENNA, VA 22182, 703-790-5920) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER RECOMMENDED THAT THE TRANSMISSION AXLE ASSEMBLY AND THE TRANSMISSION BE REPLACED. THE MANUFACTURER PROVIDED CASE NUMBER: 1910182445. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.

MY 2018 TOYOTA CAMRY HAS A VERY ROUGH SHIFTING AUTOMATIC TRANSMISSION. I BEGAN TO NOTICE THE ISSUE WITH THE VEHICLE WHEN I REACHED ABOUT 20,000 MILES ON THE ODOMETER. WHEN EVER I PUT THE VEHICLE INTO DRIVE, REVERSE, OR PARK THE VEHICLE MAKES A THUD SOUNDS AND SHAKES A BIT. WHENEVER I AM DRIVING THE VEHICLE AND I AM ACCELERATING THE TRANSMISSION HAS A LARGE DELAY BEFORE IT SHIFTS INTO THE NEXT GEAR, AND IT FEELS LIKE IT IS SHIFTING INTO THE WRONG GEAR BECAUSE OF THE LACK OR POWER OR TOO MUCH POWER AT TIMES. IT IS ESPECIALLY TELLING WHEN I'M ON CITY STREETS AT LOW SPEEDS, BUT THAT DOESN'T MEAN IT DOESN'T HAPPEN ON THE HIGHWAY AS WELL AT HIGHER SPEEDS. I HAVE BROUGHT THIS ISSUE TO LIGHT TO THE TOYOTA AUTO DEALERSHIP IN THE PAST IN THE PAST TO WHICH THEY HAVE RESPONDED THAT THIS IS STANDARD WITH THE TRANSMISSIONS OF THESE 2018 CAMRY'S, AND THAT I AM NOT THE FIRST TO HAVE REPORTED SUCH A THING. I HAVE OWNED 3 TOYOTA CAMRYS BEFORE THIS 2018, AND NEVER HAD I HAD AN ISSUE LIKE THIS ON THEM. AND IT IS VERY UNUSUAL FOR A VEHICLE SO NEW AND WITH SUCH LOW MILEAGE TO EXHIBIT SUCH POOR PERFORMANCE.

THE TRANSMISSION SHIFT ERRATICALLY, WHEN CRUISING AT A CONSTANT SPEED THE TRANSMISSION JERKS. IT FEELS LIKE IT DOWN SHIFT THEN UP SHIFTED, THIS HAPPENS A FEW OF TIMES A WEEK TOYOTA SAYS THIS IS NORMAL IN 4 CYLINDER, BUT THIS IS NOT NORMAL BEHAVIOR I HAVE 2013 CAMRY WITH NO SUCH ISSUE. THE MOST ANNOYING, BOTH THE DRIVER SIDE AND PASSENGER SIDE DOORS SOUND HOLLOW AND MAKE A LOUD BANGING SOUND WHEN SHUTTING THE DOORS. THEY SOUND LIKE METAL BANGING OR HOLLOW TIN CANS. WHEN I SEARCHED ONLINE I FOUND THAT THE ADHESIVE ON THE DOOR SKIN COULD BE BAD CAUSING THE METAL THUMPING SOUND. I CAN MAKE A VIDEO AND SEND IT TO YOU GUYS IF NEEDED. THANK YOU.

TODAY AUG 31 2019, I TEST DROVE THE ABOVE VEHICLE. 2 THINGS I NOTICED DURING DRIVING. 1). AT START UP THERE WAS A VERY AUDIBLE TICKING SOUND AT THE FRONT END OF THE ENGINE. IT WAS MUCH MORE AUDIBLE WHEN THE HOOD WAS RAISED, AND IT STOPPED AFTER APPROXIMATELY 30 SECONDS WITH ONLY A FAMILIAR TICKING SOUND OF THE 4 CYLNDER ENGINE ONCE IT STOPPED 2). MOST IMPORTANT - DURING ACCELERATION FROM A STOP, THE VEHICLE SEEMED TO BOGG DOWN, AND FEEL LIKE THE FUEL WAS NOT FEEDING PROPERLY, OR THE TRANSMISSION WAS SLIPPING. ONCE THE VEHICLE REACHED 15 MPH OR SO, IT SEEMED TO DRIVE NORMAL. I DID NOT HAVE A CHANCE TO DRIVE ON THE FREEWAY, ONLY CITY STREETS. THE ACCELERATION SHOULD BE OF MAJOR CONCERN.

THERE ARE TWO ISSUES WITH MY 2018 TOYOTA CAMRY WITH 10,250 MILES AND UNDER WARRANTY. (1) ONE IS A KNOCKING SOUND THAT A TOYOTA DEALER I TOOK IT TO SAID IS AN ENGINE PROBLEM AND THEY HAVE PULLED THE ENGINE BUT THEY HAVE NOT FIGURED OUT WHAT THE PROBLEM IS YET. THIS PROBLEM WAS MISSED WHEN I TOOK IT TO ANOTHER TOYOTA DEALER FOR THE 10,000 OIL CHANGE ON JULY 30TH, AND EXPRESSED CONCERN ABOUT A NOISE I THOUGHT COULD BE A MUFFLER NOISE.. THIS ENGINE COULD HAVE FAILED AND ONLY LUCKY FOR ME IT DIDN'T WHILE I WAS DRIVING. THIS VEHICLE SHOULD BE ON THE RECALL LIST FOR THIS ENGINE PROBLEM AND FOR THE (2) TRANSMISSION POWERTRAIN PROBLEM. WHEN I PULL OUT INTO MAJOR STREETS FROM A SIDE STREET, I HAVE TO DO IT VERY GRADUALLY AND CANNOT ACCELERATE QUICKLY BECAUSE IT WILL MISS GEARS. THIS ALSO COULD BE DANGEROUS WHEN TRYING TO PASS OTHER TRAFFIC ON BUSY HIGHWAYS OF ONE LANE IN EACH DIRECTION. *TT CONSUMER STATED SHE DOES NOT WISH THE INVESTIGATOR TO MAKE CONTACT WITH THE AUTOMAKER AT THIS TIME OF THE INVESTIGATION.*JB

IN MOTION: TODAY 7/28/2019 WHILE PULLING OUT IN TRAFFIC THE CAR WOULD NOT ACCELERATE AND I LOOKED DOWN IN THE GEAR SHIFT DRIVE AND NEUTRAL WAS LIT AND THE NETRULA WAS FLASHING. NEXT, THE CHECK ENGINE LIGHT APPEARED, AND THE DASH START FLASHING STAR INFLATION MALFUNCTION AND SEE A DEALER IMMEDIATELY. I JUST PURCHASED . MY GRANDDAUGHTER WAS IN THE CAR THIS WAS VERY DANGEROUS AND SCARY.

2018 CAMRY SE, SLOW TO TAKE OFF WHEN STEPPING ON GAS AFTER A STOP OR SLOW DOWN MOSTLY NOTICEABLE ON CITY STREETS. VERY HESITANT & GAS MUST BE PUMPED IN ORDER FOR TRANSMISSION TO CATCH UP. ALMOST INVOLVED IN ACCIDENT WHEN COMING OFF EXIT RAMP & ONTO HIGHWAY. CAR WOULDN'T ACCELERATE & OTHER DRIVERS WERE AT SPEED LIMIT BEHIND ME. GEARS SHIFT ALMOST LIKE A MANUAL TRANSMISSION. GAS PEDAL CAN BE DIFFICULT TO PUSH AT TIMES AS WELL.