2015 Toyota Camry

TL* THE CONTACT OWNS A 2015 TOYOTA CAMRY. WHILE DRIVING 30 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED TOYOTA CASE NUMBER: 1908190590. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

WHILE PULLING INTO MY DRIVEWAY AT APPROXIMATELY 0-5 MPH I PUT MY FOOT ON THE BRAKE PEDAL TO PARK IN FRONT OF MY GARAGE DOOR/BRICK WALL AND I WAS UNABLE TO STOP. THE PEDAL WENT DIRECTLY TO THE FLOOR AND THE CAR ACCELERATED FORWARD INTO THE BRICK WALL. AFTER HITTING THE BRICK WALL, THE CAR BOUNCED BACK OFF THE WALL A FEW INCHES. ALL AIRBAGS DEPLOYED AND I BECAME HYSTERICAL. THE FUMES FROM THE AIR BAGS WERE THROUGHOUT THE CAR. I WAS SCREAMING AND CRYING AT THE SAME TIME. I WAS ABLE TO PUT THE CAR INTO PARK AND FOUND MY CELL PHONE ON THE FLOOR WHICH FELL FROM MY PURSE AND CALLED 911. I WAS UNABLE TO REACH THE DOOR HANDLE TO GET OUT OF THE CAR. I WAS ABLE TO OPEN THE SUN ROOF AND STARTED SCREAMING FOR HELP. AFTER A FEW MINUTES MY NEIGHBOR CAME RUNNING AND OPENED THE DRIVER'S DOOR FROM THE OUTSIDE AND I SLID OUT UNDER THE AIRBAG AND DROPPED TO THE CEMENT ON MY BEHIND. *DT *TR

I HAVE 52,000 MILES ON MY CAR. I NEVER HAD PROBLEM WITH THE STEERING UNTIL RECENTLY. WHILE DRIVING AT SPEEDS ANYWHERE FROM 5-55 MY CAR WILL PULL HARD TO THE LEFT. WHEN I PULL OVER AND TURN THE CAR OFF AND RESTART IT, IT STOPS BUT AFTER A LITTLE WHILE OF DRIVING AGAIN IT WILL PULL HARD TO THE RIGHT. IT'S ALWAYS AT RANDOM TIMES AND I NEVER KNOW WHICH WAY IT WILL PULL AND IT DOESN'T PULL AT ALL TIMES. THIS IS A VERY DANGEROUS SITUATION THAT TOYOTA NEEDS TO ADDRESS.

VEHICLE HESITATION WHEN ACCELERATOR PEDAL IS PUSHED :WHEN STARTING FROM ZERO SPEED OR ACCELERATING AT CRUISING SPEED THE CAR OFTEN HESITATES MORE OFTEN THEN NOT THIS IS A ROAD HAZORD AND WORSE YET FOR ME THE VEHICLE NEVER DRIVES THE SAME. IT IS REALLY FRUSTRATING KNOWING THE MONEY I SPENT AND THE MONEY I WILL LOOSE ON TRADE DUE TO A VEHICLES PERFORMANCE THAT IS DOCUMENTED ALL OVER THE INTERNET AND NOTHING IS BEING DONE TO FIX THE ISSUE. MY EXPERIENCE IS IT HAS NO BEARING ON VEHICLE SPEED WHEN THE PROBLEM OCCURS ITS RANDOM AND DIFFICULT TOTO PREDICT FOR ME ITS THE WORST DURING RUSH HOUR ON THE FREEWAY I DON'T KNOW IF I SHOULD LOOK FORWARD OR BEHIND TO SEE WHICH CAR COULD BECOME VICTOM OF THE ACCELERATION OR HESITATION.

WENT TO THE WALMART TIRE & AUTO CENTER IN SAND SPRINGS, OK (STORE #00838) FOR A NEW SET OF TIRES. WHEN I LEFT, THE TPMS WAS SHOWING AN ERROR. I RETURNED TO THE CENTER AND THEY SAID IT WOULD CLEAR ON ITS OWN. IT DID NOT. THEY HAD BROKEN ONE OF THE TPMS SENSORS WHICH IS WHY THE SYSTEM WAS FAULTING. SO, THEY SENT ME AWAY WITH A FAULTY TPMS THAT THEY DAMAGED. I TRIED TO GET IT REPAIRED AT MY HOMETOWN WALMART IN SEARCY, AR BUT WAS UNSUCCESSFUL, SO I TOOK IT BACK TO THE TOYOTA DEALER WHERE I PURCHASED THE CAR AND THEY REPAIRED IT AT MY EXPENSE. I HAVE CONTACTED THE SAND SPRINGS WALMART MANAGEMENT ABOUT THE SITUATION WITH NO RESPONSE. I CONTACTED WALMART CORPORATE IN BENTONVILLE, AR AND THEIR RESPOSE WAS TO CONTACT THE SAND SPRINGS WALMART TO RESOLVE THE ISSUE, WHICH I HAVE ALREADY ATTEMPTED TO DO. ATTACHED ARE PICTURES OF THE TPMS SENSOR THAT WAS BROKEN BY THE SAND SPRINGS WALMART, AND A PICTURE OF THE AFTER-MARKET TPMS SENSOR THAT WAS INSTALLED BY THE SEARCY, AR WALMART THAT WAS NOT COMPATIBLE WITH MY TOYOTA. I HAVE COPIES OF LETTERS TO BOTH THE SAND SPRINGS WALMART AS WELL AS WALMART CORPORATE THAT I CAN PROVIDE UPON REQUEST. I THOUGHT THE NHTSA SHOULD BE AWARE THAT THE SAND SPRINGS WALMART TIRE & AUTO CENTER WAS DAMAGING THE TPMS ON CARS AND SENDING VEHICLES ON THEIR WAY WITH FAULTY TPMS. I HAVE INCLUDED AN IMAGE OF THE SERVICE ORDER #485700 42175 WHICH INDICATES THEY RESET THE TPMS WHICH CLEARLY DID NOT HAPPEN. IT ALSO HAS A SIGNATURE ON THE FORM THAT IS CLEARLY NOT MINE.

MY VEHICLE HAS LESS THAN 30,000 MILES ON IT AND LAST WEEK I STARTED TO HAVE AN INTERMITTENT PROBLEM WITH THE STEERING. WHEN I PULLED OUT OF MY GARAGE I NOTICED THE VEHICLE WAS PULLING TO THE LEFT AS I PROCEEDED DOWN THE STREET. I THOUGHT THAT THE LEFT FRONT TIRE WAS GOING FLAT. UPON CHECKING ALL TIRES THE PRESSURE WAS CORRECT. I THEN TOOK THE CAR OUT AGAIN AND THE STEERING CONTINUED TO PULL TO THE LEFT. I RETURNED TO HOME AND PARKED THE CAR. THE NEXT DAY I TOOK THE CAR OUT AND IT PERFORMED NORMALLY. I DROVE IT FOR TWO MORE DAYS WITHOUT A PROBLEM. ON THE THIRD DAY AS I WAS DRIVING I TOOK A LEFT TURN AND THE CAR WANTED TO CONTINUE TURNING LEFT. FOR THE NEXT SEVERAL MILES THE CAR CONTINUED PULLING LEFT. I CALLED MY LOCAL TOYOTA DEALER AND ASKED IF THEY HAD ANY IDEA WHAT THE PROBLEM WAS. THEY SUGGESTED THE NORMAL THINGS TIRE PRESSURE, ALIGNMENT, ETC. HOWEVER A CHECK OF THOSE PROVED NOT TO BE THE CAUSE. THEY SAID THEY HAD NO IDEA WHAT CAUSED THIS INTERMITTENT PROBLEM. I SEARCHED THE INTERNET AND FOUND THAT OTHER 2015 CAMRY OWNERS HAD SIMILAR PROBLEMS WITH THE ELECTRONIC STEERING. I ALSO LEARNED THAT THERE WAS A LIMITED RECALL ON THE ELECTRONIC STEERING COMPONENT HOWEVER MY VEHICLE WAS NOT ON THE RECALL LIST. TODAY I DROVE THE VEHICLE AND IT WAS NORMAL. IN THE LAST WEEK I HAVE EXPERIENCED THREE INSTANCES OF THE VEHICLE PULLING SHARPLY TO THE LEFT AND CONTINUED PULLING TO THE LEFT FOR SEVERAL MILES BEFORE IT RETURNED TO NORMAL OPERATION. THIS ALL HAPPENED DURING CITY DRIVING WITH SPEEDS BELOW 45 MPH. THIS VEHICLE WAS INVOLVED IN A MINOR FRONT END COLLISION FOUR MONTH AGO. THE DAMAGE WAS COSMETIC INCLUDING THE FRONT BUMPER GRILL AND HOOD. THERE WAS NO MECHANICAL DAMAGE AND THE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS REPAIRED IN A BODY SHOP AND I HAVE BEEN DRIVING IT WITHOUT PROBLEMS UNTIL LAST WEEKS INCIDENT WITH THE STEERING.