2014 Toyota Camry

The vehicle has a shudder at accelerating that will prevent proper acceleration. I had a few incidents where I needed to get out of a traffic situation that out me in danger and the vehicle almost stalled. I read about this shudder, Toyota das a warranty engagement notification-ZE5. However it was for 8 years and under 150000 miles. I am well under 150000 but just over 8 years.

The vehicle shudders when switching from 2nd gear to 3rd gear at average acceleration and light load. It is an ongoing issue. Upon researching I found TSB SB0034-14R2 which appears to describe my issue. I took it to the dealer and they said I had to change the entire transmission, the torque converter and update the ECM software. When I called Toyota HQ customer service, they said the previous owner was notified of the issue and they didn't bring it in. They were willing to fix it for free up to May 2022 and I bought it after that. What I don't understand is why they aren't willing to at least provide a free ECM software update since this is likely an issue that existed in the software from the time it was manufactured. Software updates don't require a large amount of labor or a change of parts and it could remediate this safety issue. The shudder could cause me to get in an accident and get injured.

While stopped at a red light with my foot on the brake pedal only, the power switched from the battery of this hybrid vehicle to gas and started racing, causing the vehicle to accelerate and move through the crosswalk and into the intersection.? Had there been pedestrians in the crosswalk or traffic at the intersection, the outcome could have been tragic. I applied pressure to the brake which did not readily stop the vehicle until it had crossed into the intersection. Once the engine stopped racing and the car has come to a halt, I pulled the vehicle to the side of the road and tested it to determine if I could still drive it. I reported the problem to the dealer and they kept the vehicle for 2 days. I could feel the difference in the way the loaner vehicle performed. They indicated the problem was fixed although no other information was disclosed. Without reading the receipt, I drove the vehicle again, constantly alert to the problem and when the engine started racing and the vehicle started moving forward. I lifted my foot off the brake and kept slamming it against the brake pedal to stop the vehicle. I was recovering from an ulcer on the bottom of the second toe of my right foot which started bleeding leaving a wide hole on the underside of my toe. I reported this to my podiatrist who scheduled me for an emergency appointment. The phalanges in that toe were had been demolished by the force applied. The tendons had separated and the toe could not be salvaged. I was sent to the hospital to have the toe amputated and to see if the metatarsals could be spared. I went back to the dealership and the only work they did during the course of the week was to tint the windows that I begged them not to do. I have been unable to drive the vehicle.

The contact owns a 2014 Toyota Camry Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,900.

On July 6, 2022 I was told by Walser Toyota in Bloomington, MN that they would not repair a known defective torque convertor part that was evidently under an extended warranty until March 21, 2022. The issue with the torque converter mimicked driving over a bumpy road until recently when it would stop my ability to accelerate while driving. In one incident it caused me to press the gas much harder than necessary in order to keep the car moving and nearly caused an accident. I was also pulled over and ticketed for speeding in a separate incident due to the unexpected acceleration caused by trying to overcome the effects of the defective part. I looked online and saw that thousands of other Toyota Camry owners between the years of 2012-2014 are experiencing the same unsafe driving as a result of thedefectivd torque convertor/transmission issue. However, Toyota failed to disclose this issue. They are stating they didn't feel it was necessary because it was not officially labeled a recall. I plan to seek assistance by any escalation means necessary. Toyota needs to be held responsible before any more people are injured or property is damaged.

May 8 2022 The vehicle was parked when I took it out of park it accelerated even when I repeatedly slammed on the brakes it continued to accelerate. It caused me to hit another vehicle and almost into a house. Airbags didn't deploy either....Prior to the incident a check hybrid system was the only warning i guess the vehicle had given. Which we had a appointment to get checked tomorrow. May 9th 2022.