2014 Toyota Camry

WHEN I PURCHASED THIS CAR I NOTICED IT LOOKED DULL, AND REQUESTED THAT THEY WASH IT AGAIN, I WAS TOLD "OH IT A FLAT FINISH" ONCE I GOT ALL THE PAPER WORK, TAXES ETC COMPLETED I WOULD SEE OTHER VEHICLE & IT MADE ME HATE MY CAR, IT'S IMPOSSIBLE FOR ME TO HAVE A NEWER CAR LOOKING WORST THEN A 15 YR OLD CAR. I'VE EVEN HAD IT BUFFED / WAXED, THAT COMPANY STATED "THE MANUFACTURE MAY HAVE MISSED THE CLEAR COST WHEN FINISHING THIS CAR". PLEASE ADVISE WHAT MY OPTION ARE.

I AM WRITING TO NOTIFY YOU OF THE PROBLEMS I AM EXPERIENCING WITH MY 2014 TOYOTA CAMRY SE WITH VIN NUMBER [XXX] AND TO REQUEST THAT YOU CORRECT THIS PROBLEM WITHIN THIRTY (30) DAYS OF YOUR RECEIPT OF THIS LETTER. I PURCHASED MY VEHICLE FROM SPARKS TOYOTA IN CONWAY, SC ON DECEMBER 31, 2013. APPROXIMATELY TWO MONTHS THREE PURCHASING, I BEGAN HAVING TROUBLE WITH A RATTLING NOISE COMING FROM THE ROOF OF MY CAR. I TOOK MY VEHICLE BACK TO THE DEALER FOR REPAIRS ON THE FOLLOWING DATES: ?AUGUST 12, 2014-INVOICE 388089 ?SEPTEMBER 4, 2014-INVOICE390385 ?NOVEMBER 5, 2014?INVOICE397072 ?DECEMBER 10, 2014-INVOICE400773 ?JULY 28,2015-NO INVOICE NUMBER BUT, TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. I HAVE TALKED TO THE CUSTOMER SERVICE REPRESENTATIVE ([XXX]) AND AUTOMOBILE SERVICE MANAGER ([XXX]) AT SPARKS TOYOTA. I REQUESTED TO SPEAK TO THE OWNER BUT NEVER GIVEN THE OPPORTUNITY TO TALK WITH HIM. I LEFT MY TELEPHONE NUMBER AND NEVER GOT A RETURN CALL. ACCORDING TO YOUR SERVICE MANAGER, THERE IS NOTHING ELSE THAT CAN BE DONE TO MY VEHICLE. SINCE TOYOTA CANNOT REPAIR MY VEHICLE, I AM SEEKING ANOTHER ALTERNATIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FIRST INCIDENT WAS IT SPEEDING UP AND GOING THROUGH GARAGE DOOR. IN MARCH, 2015 WAS INCIDENT WITH FOOT ON BRAKE THAT THE CAR ENGINE REVVED UP AND THEN SURGED FORWARD INTO ANOTHER CAR AT A FAST FOOD DRIVE IN. LATER THAT DAY COMING OFF THE INTERSTATE, IT SURGED FORWARD WHEN FOOT ON BRAKE, SLOWING FOR STOP SIGN AT END OF EXIT RAMP. CAR SURGED FORWARD AND I WENT THROUGH THE STOP SIGN AND BARELY MISSED HITTING 2 CARS. *TR

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY. THE CONTACT STATED THAT THE TRUNK STRUT FAILED TO KEEP THE TRUNK OPEN DUE TO IT BEING FRACTURED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT TOYOTA HAD CHRONIC FAILURES WITH THE VEHICLES AND THAT THE ROD ASSEMBLIES NEEDED TO BE REPLACED. THE DEALER STATED THAT THE FRACTURE WAS DUE TO THE CONTACT'S UPKEEP OF THE TRUNK; HOWEVER, THE CONTACT STATED THAT HE RARELY USED THE TRUNK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. UPDATED 5/12/15*CN

MY CAR WAS T-BONE IN AN INTERSECTION,OTHER DRIVER RAN A RED LIGHT,THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE CAR AND PASSENGER SIDE OF CAR,THE SRS AIRBAGS DID NOT DEPLOY AND I SUSTAINED INJURY.(CLASSIC WHIP FLASH) THIS MODEL CAR ISN'T SAFE,I COULD HAVE BEEN KILLED,THE SRS AIRBAGS SHOULD HAVE DEPLOYED ACCORDING TO THE OWNERS MANUAL. TOYOTA REPRESENTATIVE WAS OF NO HELP AT ALL !!!!! *TR

CAMRY HAD AN UNINTENDED ACCELERATION IN A SCHOOL PARKING LOT. MY WIFE WAS PARKING AT THE SANTA CLARA ADULT EDUCATION CENTER ON BENTON AVE, SANTA CLARA, CA. SHE WAS DRIVING IN THE PARKING LOT AND MADE A RIGHT TURN INTO THE PARKING STALL. AS SHE APPROACHED THE CONCRETE STOP AT THE END OF THE STALL, HER CAR WENT FULL THROTTLE AND STARTED GOING FORWARD. MY WIFE STEPPED ON THE BRAKES BUT THE CAR STILL CONTINUED GOING FORWARD. IT WENT OVER THE CONCRETE STOP, WENT ANOTHER 6 FEET PASS THE STOP, AND WENT OVER ANOTHER CONCRETE STRIP. THE 2 CONCRETE STOPS HELPED SLOW THE CAR DOWN, BUT STEPPING ON THE BRAKES DID NOT HELP. THE CAR STOPPED ABOUT 5 FEET FROM A BUILDING SO DAMAGE WAS JUST TO THE FRONT BUMPER AND SPLASH GUARD UNDER THE ENGINE. TOYOTA HAD THE VEHICLE INSPECTED BUT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR SO IS NOT TAKING RESPONSIBILITY. SINCE THIS OCCURRED AT A SCHOOL, I WAS ABLE TO OBTAIN VIDEOS OF THE CAR FROM THE SCHOOL. IT SHOWS THE CAR ENTERING THE PARKING LOT FROM THE STREET, GOING THROUGH THE PARKING LOT, AND TURNING INTO THE PARKING STALL. THE VIDEO SHOWS THE BRAKE LIGHTS ON GOING INTO THE PARKING STALL, BUT THERE IS NO FOOTAGE OF THE CAR WHILE IT WAS GOING OVER THE CONCRETE STOPS. I'M HOPING NHTSA INVESTIGATES THE 2014 CAMRY AS THERE WERE OTHERS ON THIS SITE WITH THE SAME PROBLEM. JUST BECAUSE TOYOTA CAN'T FIND THE CAUSE DOESN'T MEAN THERE IS NO PROBLEM WITH THE CAR. ANYONE WHO HAS TAKEN A CAR IN TO A MECHANIC WHO CAN'T FIND THE PROBLEM WOULD REALIZE THIS. *TR

MELTING DASHBOARD: THE DASHBOARD STARTED MELTING ABOUT TWO (2) YEARS AGO AND IT CONTINUE TO GET WORST. THE GLARE FROM THE SHINY DASHBOARD MAKES IT VERY DIFFICULT TO SEE WHEN DRIVING DURING THE DAY AND THE SUN IS IN A POSITION THAT A GLARE RESULTS. APART FROM THE AESTHETICS OF THE DASHBOARD,, THE GLARE CREATES A DANGEROUS SITUATION THAT COULD RESULT IN AN ACCIDENT AND INJURIES TO DRIVER, PASSENGERS AND OTHERS. *TR