2014 Toyota Camry

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN SHUDDERING AND WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. EVENTUALLY, THE VEHICLE RESUMED NORMAL OPERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO A FAULTY TORQUE CONVERTER. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY. WHILE DRIVING BETWEEN 25-50 MPH, THE VEHICLE FAILED TO ACCELERATE. WHEN THE CONTACT RELEASED THE ACCELERATOR PEDAL, THE VEHICLE WOULD ACCELERATE NORMALLY. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

FREQUENT HESITATION IN ACCELERATION AFTER SLOWING DOWN AND THEN RE-ACCELERATING. ALSO HESITATES AFTER TURNING OR ENTERING ON A HIGHWAY ON-RAMP. HAVE REPORTED PROBLEM NUMEROUS TIMES TO DEALER AND HAVE BEEN TOLD NO PROBLEM CAN BE DETECTED. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED, AS I HAVE BEEN NEARLY REAR-ENDED SEVERAL TIMES.

THE VEHICLE WAS ON THE STREETS AND HIGHWAYS AT SPEEDS OF 30 TO 50 MPH. THE 2014 CAMRY HAS AN ABRUPT DEACCELERATION AND SHUDDER CAUSING OTHER VEHICLES FOLLOWING BEHIND ME TO APPLY SUDDEN BRAKES THAT CAN CAUSE ACCIDENTS AND INJURIES TO DRIVERS. PRIOR TO PURCHASING, I CONTACTED RICHARDSON TX DEALERSHIP AND PROVIDED VIN AND MILEAGE 164K TO SERVICE ADVISER. SERVICE ADVISER SAID NO PROBLEM, TOYOTA WILL COVER THE TORQUE CONVERTER REPLACEMENT UNDER WARRANTY ENHANCEMENT. I PURCHASED THE VEHICLE SINCE I WAS ADVISED IT WAS COVERED. I BROUGHT THE CAR TO THE DEALERSHIP FOR THE REPAIR AND THE DEALERSHIP SAID THEY WOULD NOT REPAIR THE VEHICLE DUE TO THE MILEAGE BEING OVER 150,000 MILES. I CONTACTED CORPORATE OFFICE VIA PHONE. CANDY, THE TOYOTA REPRESENTATIVE VIEWS MY PROFILE ON TOYOTA.COM AND CONFIRMS VIN AND MILEAGE AND STATES IT IS COVERED AND CALLS DEALERSHIP. DEALERSHIP TELLS CANDY IT WILL NOT COVER THE REPAIR COST AND CORPORATE WILL NEED TO ABSORB THE COST. CANDY ESCALATES PROBLEM TO CUSTOMER RELATIONS MANAGER, JONATHON. I CONTACTED THE TOYOTA CORPORATE SUPERVISOR, MONIQUE VIA PHONE. MONIQUE ASKS FOR COST OF REPAIRS FROM DEALERSHIP 'BEFORE APPROVING ANYTHING.' JONATHON, THE CUSTOMER RELATIONS MANAGER PROVIDES THE COST TO CORPORATE. THEN TOYOTA CORPORATE SUPERVISOR, MONIQUE DENIES COST TO REPAIR THE VEHICLE. SEVERAL DAYS AND PHONE CALLS AND MISLEADING INFORMATION FROM DEALERSHIP AND CORPORATE AND NOW I AM STUCK WITH A 2014 CAMRY XLE REQUIRING TRANSMISSION REPLACEMENT AFTER CORPORATE AND DEALERSHIP PERSONNELS PROVIDED WRONG INFORMATION. THE PREVIOUS OWNER WAS NOT AWARE OF THE WARRANTY ENHANCEMENT REPAIR AND DID NOT SUBMIT THE VEHICLE FOR REPAIRS PRIOR TO MY OWNERSHIP. THIS TORQUE CONVERTER MALFUNCTION IS WELL DOCUMENTED. IT IS A SAFETY CONCERN AND SHOULD BE A RECALL INSTEAD OF JUST A WARRANTY ENHANCEMENT.

WHEN ACCELERATING FROM A STOP THE VEHICLE WILL SOMETIMES MOVE ABOUT 10 FEET AND THEN HESITATE FOR ABOUT 1 TO 2 SECONDS. IT WILL THEN ACCELERATE NORMALLY. ONE TIME THE VEHICLE ACCELERATED TO ABOUT 20 MPH AND THEN THE ENGINE RPM RETURNED TO IDLE. THE ACCELERATOR WAS PUSHED TO THE FLOOR AND THE RPM REMAINED AT IDLE. THE ACCELERATOR WAS RELEASED AND PUSHED DOWN AGAIN. THE VEHICLE ACCELERATED NORMALLY. THIS HAPPENED ONLY ONE TIME. THE INTERMITTENT HESITATION IS VERY DANGEROUS WHEN TRYING TO CROSS A BUSY INTERSECTION WHEN THE CROSS TRAFFIC IS UNCONTROLLED.

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL BY FOX TOYOTA OF ROCHESTER HILLS (773 S ROCHESTER RD, UNIT B, ROCHESTER HILLS, MI 48307, (248) 656-0400), BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,080.

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE HESITATED MAINLY WHEN IDLING IN TRAFFIC. THE CONTACT WAS CONCERNED THAT A CRASH COULD OCCUR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN TOYOTA (4400 STONE MOUNTAIN HWY, LILBURN, GA 30047, (770) 736-0030) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED LATER DURING THE WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 111,000.

WHILE GOING DOWN HILL THE TRANSMISSION WILL DOWNSHIFT ON IT'S OWN TO LOWER GEARS AND SPEED. WHILE ON THE HIGHWAY WHEN TRYING TO ACCELERATE FROM A SLOWER SPEED THE TRANSMISSION SLAMS INTO GEAR. THIS HAS BEEN GOING ON FOR SEVERAL YEARS. THE DEALER SAID THEY CAN'T GET IT TO DO IT, AND THAT THERE ARE NO CODES. IT'S IS ESPECIALLY NOTICEABLE WHEN YOU SLOW DOWN THEN TRY TO ACCELERATE. IT'S NOW HAPPENING MORE FREQUENTLY.