2014 Toyota Camry

On July 6, 2022 I was told by Walser Toyota in Bloomington, MN that they would not repair a known defective torque convertor part that was evidently under an extended warranty until March 21, 2022. The issue with the torque converter mimicked driving over a bumpy road until recently when it would stop my ability to accelerate while driving. In one incident it caused me to press the gas much harder than necessary in order to keep the car moving and nearly caused an accident. I was also pulled over and ticketed for speeding in a separate incident due to the unexpected acceleration caused by trying to overcome the effects of the defective part. I looked online and saw that thousands of other Toyota Camry owners between the years of 2012-2014 are experiencing the same unsafe driving as a result of thedefectivd torque convertor/transmission issue. However, Toyota failed to disclose this issue. They are stating they didn't feel it was necessary because it was not officially labeled a recall. I plan to seek assistance by any escalation means necessary. Toyota needs to be held responsible before any more people are injured or property is damaged.

Toyota issued a Customer Support Program for U760E Torque Converter / Shudder. (My paperwork from Valley-Hi Toyota for original CSP says campaign or recall inspection. I do not know if there was a formal RECALL). This Customer Support Program was extended multiple times. The last extension expired 1/27/22. We took our vehicle in for service / repair while this CSP (Customer Service Program) was still active when Toyota notified us. When we took our 2014 Camry in for service our car was not showing signs of "shudder'. Our 2014 Toyota Camry developed a "SHUDDER" related to the torque converter / transmission on or about 3/29/2022. We scheduled service with our local Toyota dealership 4/7/2022. We were told we were not covered for this $2,500 Defective Part repair as their CSP had expired 2 months ago. This is a SAFETY issue. Toyota recognizes the issue as they have already extended their CSP multiple times. I’m told this Shudder will continue to worsen where my car will be undriveable. Will this happen while I’m on a crowded freeway? Toyota was aware of this defective part yet chose NOT to go with a SAFETY recall. They went with a "Customer Support Program" to save cost over lives. SAFETY FIRST. We were NOT notified of subsequent extensions, or we would have taken our vehicle in for service checks. Toyota is choosing profit over safety. Case # 220406001119 / 220406000716

I have experienced issues with my vehicle when shifting since 2017 withal minor “shudder” after shifting into a higher gear. Now, my vehicle has begun to have trouble shifting from first gear to second. When shifting, the vehicle will abruptly stop before catching in second gear and continuing. It has become a concern as I am not confident to pull out onto busy roads.

We own a 2014 Toyota Camry with 88k miles on it. First my wife noticed a shuddering feeling at the speeds of 40-50 miles. She said it was very seldom, she was not worried, she thought it could the road surface making noise. A few weeks later, when I drove it to a shopping center, I noticed transmission shuddering and vibration in the car. A days later took it to the local Toyota service center, they run a diagnostics with an expensive $115 (even though it was obvious that it was a transmission problem). The service told me that it is the torque converter issues and said it is very common for 2012-2014 Toyota Camry. He mentioned that there has been an extended warranty for 8 years or 150k miles which every comes first. The service guy told me that my Camry passed the warranty about 2 months even though the mileage was about 88k, and they can't help with the cost. He suggested I should call Toyota Corp. office and open a case. I did it and explain the issue to Toyota Corp. guy. A few days later a Toyota rep called me and said he is sorry to say that he can't do anything, it is now my problem, I have to pay the repair bill (in the range of $2000) since the warranty passed only two months. Toyota is not covering this problem even though the problem is their fault since it is a mechanical/production problem, not related to a driver. Toyota only issued a technical bulletin for this problem, no recall at all. My Camry has only 88K miles on it and not covered it with the warranty. I find it not fair to penalize people who drives their cars at minimum and not have high mileage. If I have driven this car and put more miles, torque converter problems could have started earlier within the mileage limit. Toyota should recall all 2012-2014 Camry and fix the torque converters without any mileage limitations since it is their fault to put a defective transmission in their car.

Camry began to shudder under light acceleration 25-50mph and can be rather violent at times. Checked for a recall and noticed a service bulletin for a faulty torque converter but no recall. Contacted Toyota and they advised me that I was ONE MONTH past the extended service date which was out of my control as I had recently gotten it inspected and Toyota passed it without any issues. Given the fact that they passed it knowing it shudders and can have a transmission failure at any moment is a bad business practice and should be checked/reformed.

The contact owns a 2014 Toyota Camry. The contact stated while driving approximately 20 MPH, the vehicle started to shudder in first gear. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the torque convertor replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was 144,857.

My 2014 Camry has a vibration when driving. I took it to local Toyota dealership. They advised that the torque converter is bad and needs replaced. This is $2474 repair. While researching I noticed the 2012 & 2013 Camry had a recall for a bad torque converter. My car has 94K miles which I'm told its unusual for the transmission to go bad. I believe that Toyota should include the 2014 model year in the existing recall.

The contact owns a 2014 Toyota Camry. The contact stated while driving at speeds exceeding 20 MPH, the vehicle would not properly accelerate while depressing the accelerator pedal. Occasionally, the vehicle would lose motive power. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 52,000.