2011 Toyota Camry

I BOUGHT MY CAR IN 11/2010. ABOUT 3 YEARS LATER, THE DASHBOARD BECAME STICKY. I THOUGHT IF WAS BECAUSE OF THE HEAT. AS TIME PASSED IT GOT WORSE AND IT'S CAUSING A VERY BAD GLARE. I WAS SEARCHING THE WEB TO SEE WHAT CAUSES THIS AND CAME ACROSS AN ACTION SUIT AGAINST TOYOTA FOR THIS PROBLEM. I ALSO HAD THE PROBLEM WITH MY SUN VISORS CONTINUOUSLY DROPPING. THIS TOO WAS A PROBLEM MANY OTHERS WERE HAVING WITH THIS MODEL. I CALLED TOYOTA TO SEE WHAT THEY CAN DO AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO SINCE MY VIN # WAS NOT ON THE "LIST". I CALLED THE CORPORATE OFFICE AND THEY TO SAID THAT THERE WAS NOTHING THEY CAN DO. I WILL HAVE TO PAY FOR IT MYSELF AND "IF IN THE FUTURE, THEY RECEIVE A CHANGE, THEY WILL REIMBURSE ME. I FIND THIS DISTURBING THAT SINCE MY CAR WAS NOT ON THE "LIST" YET I'M HAVING THE SAME PROBLEMS OTHER TOYOTA OWNERS ARE HAVING, I DO NOT QUALIFY TO GET MY CAR FIXED. I WANTED TO PASS THE CAR DOWN TO MY SON, BUT BEFORE I DO, I HAVE TO PAY FOR THE PROBLEMS I'M HAVING WHICH WILL COST OVER 900.00. I AM EXTREMELY DISAPPOINTED AND WILL NOT BE BUYING MY FUTURE CAR FROM TOYOTA.

ON 5/19/17 THE DRIVER SIDE SUN VISOR SUDDENLY BEGAN TO NOT STAY IN THE RESTING POSITION. IT DOES NOT STAY IN THE POSITION TOWARDS THE WINDSHIELD ANYMORE EITHER. IT JUST HANGS STRAIGHT DOWN. IT WILL NOT STAY UP AT ALL. THIS IS A KNOWN ISSUE ON THESE VEHICLES. TOYOTA HAD ISSUED A WARRANTY EXTENSION BUT ONLY FOR CERTAIN VIN NUMBERS. MY VIN DOES NOT FALL WITHIN THE RANGE. I CAME ACROSS THIS WEB FORUM WHERE NUMEROUS PEOPLE HAVE POSTED WITH SIMILAR PROBLEMS HTTP://J.MP/2QU53VO HERE ARE LINKS TO THE TOYOTA DOCUMENTS OUTLINING THE PROBLEM, THE WARRANTY EXTENSION, AND APPLICABLE VINS. HTTP://MEDIA.FIXED-OPS.COM/TOY_CAMPAIGNS/POL12-03.PDF HTTP://MEDIA.FIXED-OPS.COM/TOY_CAMPAIGNS/ZTT-DLRLTR.PDF I CONTACTED TOYOTA AND THEY CONFIRMED THAT MY VIN IS NOT INCLUDED AND THERE WAS NOTHING MORE THEY COULD DO FOR ME. I HAVE ATTACHED THE RESPONSE EMAIL FROM THEM AND CASE NUMBER. THIS IS NOT JUST AN ANNOYANCE, IT IS A SAFETY ISSUE AS IT INHIBITS MY VIEW OF THE ROAD.

TL* THE CONTACT'S WIFE OWNS A 2011 TOYOTA CAMRY. UPON CLEANING THE VEHICLE, THE CONTACT'S WIFE NOTICED THAT THE DRIVER'S SIDE OF THE DASHBOARD WAS MELTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT CALLED THE LOCAL DEALER (SALSBURY'S CHRYSLER DODGE JEEP RAM, 9550 AIRLINE HWY, BATON ROUGE, LA 70815 225-926-8800). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 120,345.

TOYOTA CAMRY SUN VISOR ASSEMBLIES(2007-2011) WARRANTY ENHANCEMENT I WAS DRIVING HOME ON THE GARDEN STATE HIGHWAY, EASTER NIGHT 2017, WHEN THE SUN VISOR ON MY 2011 CAMRY JUST DROPPED DOWN. I COULDN'T GET THE VISOR TO STAY UP AND HAD TO DRIVE WITH ONE HAND HOLDING IT UP UNTIL I COULD PULL OVER. ULTIMATELY, THE ENTIRE VISOR SEPARATED FROM THE HOLDER. I LATER LEARNED ONLINE THAT THERE HAS BEEN A WARRANTY SUPPORT PROGRAM (ZTT) ISSUED BY TOYOTA 8/1/12 ON SUN VISOR ASSEMBLIES AND SUN VISOR BRACKETS ON CERTAIN TOYOTA 2007-2011 CAMRY''S. TOYOTA HAS ANNOUNCED A CUSTOMER SUPPORT PROGRAM TO COVER OF THE SUN VISOR ASSEMBLIES/BRACKETS FOR 7 YEARS FROM DATE OF FIRST USE REGARDLESS OF MILEAGE. SINCE MY CAR IS GOING TO BE SIX YEARS OLD IN AUGUST, I HAVE CONTACTED TOYOTA VIA EMAIL AND THEY HAVE RESPONDED THAT MY CAR DOES NOT FALL UNDER APPLICABLE VIN RANGES. APPARENTLY THIS DEFECT IS NOT JUST IN THE CARS WITH THOSE APPLICABLE VIN NUMBERS, BUT IN FAR MORE CARS. MY REFERENCE # [XXX]. HAVING A SUN VISOR FALL DOWN WHILE DRIVING (PARTICULARLY AT NIGHT) IS DANGEROUS, AS IS NOT HAVING A SUN VISOR WHEN THE SUN IS VERY BRIGHT.! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR