2011 Toyota Camry

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE VISOR FAILED TO REMAIN IN PLACE. THE CONTACT CALLED WOBURN TOYOTA AT 781-933-1100 (LOCATED AT 394 WASHINGTON ST, WOBURN, MA 01801) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER ALSO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.

THE DRIVER'S SIDE SUN VISOR STARTED TO SAG TWO OR THREE YEARS AGO. RECENTLY IT JUST HANGS DOWN IN THE DRIVER'S FACE AND WILL NOT STAY IN THE STOWED POSITION. TOYOTA KNOWS OF THE PROBLEM AND HAS A WARRANTY EXTENSION PROGRAM TO DEAL WITH IT THAT I FOUND OUT ABOUT WHEN I WENT ONLINE TO LOOK FOR A REPLACEMENT. I CALLED TOYOTA'S CUSTOMER SATISFACTION LINE AND WAS TOLD THAT MY CAR'S VIN# FALLS OUTSIDE THE PARAMETERS OF THE PROGRAM. THE COVERED PROBLEM OBVIOUSLY EXISTS ON MY VEHICLE. IT IS CLEARLY A SAFETY ISSUE, AS YOU CANNOT SEE OUT OF THE VEHICLE WITH THE VISOR DOWN.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V732000 (SUSPENSION) AT LOWE'S TOYOTA (375 HOUSTON LAKE RD, WARNER ROBINS, GA 31088), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AND THE STEERING WHEEL CONTINUED TO SHAKE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE. BROWN'S TOYOTA OF GLEN BURNIE (7167 RITCHIE HIGHWAY, GLEN BURNIE, MD 21061) DIAGNOSED THAT THE VALVE COVER FRACTURED AND DAMAGED THE VVT GEARS AND THE TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY. THE FAILURE MILEAGE WAS 84,500.

SUN VISORS IN NUMEROUS TOYOTA MODELS HAVE A DEFECT RECOGNIZED BY TOYOTA, HOWEVER ONLY CERTAIN MODELS ARE BEING COVERED UNDER THE "LIMITED EXTENDED WARRANTY". THIS EXTENDED WARRANTY WAS NOT MADE CLEAR OR PUBLIC TO THE CAR OWNERS, INSTEAD ONLY TURNING UP IN GOOGLE SEARCHES OF WHY THEIR SUN VISOR WAS FAILING. TOYOTA AND THEIR DEALERSHIPS ARE REFUSING TO REPAIR THE DEFECT IF THE VEHICLE DOESN'T FALL IN THE EXTREMELY LIMITED NUMBER OF VIN'S PROPOSED. THE SUN VISOR IS DROOPING INTO THE DRIVERS LINE OF SIGHT AND WILL NOT STAY UP, CAUSING LIMITED VISION AND DISTRACTED DRIVING. IT HAS BECOME A HAZARD FOR MULTIPLE PEOPLE IN MY HOUSEHOLD AS WE ALL DRIVE TOYOTAS, TWO OF WHICH ARE CAMRY'S. I HAVE TO HOLD THE VISOR UP WITH MY HAND WHILE AT INTERSECTIONS TO SEE STREET LIGHTS, AND MY FIELD OF SIGHT IS GREATLY DIMINISHED WHILE DRIVING, MAKING IT DIFFICULT TO SEE WHEN A VEHICLE IN FRONT OF ME IS STOPPED UNTIL I AM VERY CLOSE TO IT. DRIVING WITH ONE HAND HOLDING THE VISOR UP IS ALSO EXTREMELY DANGEROUS AS I AM UNABLE TO CONTROL THE WHEEL WITH JUST ONE HAND IN A DEFENSIVE SITUATION. THERE HAVE BEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE YET TOYOTA STILL REFUSES TO DO ANYTHING, ONLY "APOLOGIZING" AND CHOOSING TO COVER JUST ENOUGH CARS TO MAKE IT SEEM LIKE THEY'RE DOING SOMETHING ABOUT IT. THIS SITUATION IS LIKELY TO END IN A FATALITY DUE TO TOYOTA'S CARELESSNESS ON THIS EXTREMELY HAZARDOUS SITUATION.