2011 Toyota Camry

- CAR'S SHAKING (VIBRATIONS AT BOTH - SLOW AND HIGHER SPEED), - IMPACTS/DAMAGES THE LIFE SPAN OF STEERING, SUSPENSION AND STRUTS, - TIRES NOT IN BALANCE (WHEEL BALANCING WAS NOT DONE BY TOYOTA). ============================= 1.DEFECTIVE CAR WAS DELIVERED BY TOYOTA & ITS DEALER TO ME (CUSTOMER). 2.CAR WAS NOT TESTED BY TOYOTA/DEALER ON TIRES & VIBRATION/SHAKING BEFORE DELIVERY TO CUSTOMER. 3.WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. 4. BECAUSE OF DEFECTIVE TIRES FITTED BY TOYOTA & NOT TESTED PROPERLY BY TOYOTA, DAMAGES HAPPENED ON THE OVERALL LIFE SPAN OF CAR - SUSPENSION & STEERING SYSTEMS. 5.CUSTOMER - DRIVING SAFETY WAS ALSO PUT ON HUGE RISK, AS UNTESTED CAR WAS DELIVERED BY TOYOTA. 6.WHEN I COMPLAINED TO TOYOTA, THEN TOYOTA FOUND THE EVIDENCE THAT TIRES WERE DEFECTIVE. 7.BY HAVING THAT DEFECT IN TIRES, IT IS OBVIOUS THAT OVERALL LIFE SPAN OF CAR'S SUSPENSION, STRUTS & STEERING SYSTEM HAS BEEN REDUCED, BECAUSE OF RUNNING WITH THIS VIBRATION & SHAKING. 8.WITH THIS EXISTING DEFECT IN CAR (IT WAS PRESENT BEFORE DELIVERY & COULDN'T BE FIXED BY TOYOTA SERVICE DEALER FOR 6-MONTHS), CUSTOMER'S COMFORT & DRIVING EXPERIENCE IS TOTALLY RUINED. TOYOTA IS RESPONSIBLE FOR THIS DAMAGE TO THE CUSTOMER'S DRIVING DISCOMFORT & THE SAFETY RISK OF CUSTOMER'S LIFE (WHILE DRIVING THE SHAKING & VIBRATING CAR). 9.NOW, AS YOUR SUPERVISOR OFFERED "ONE YEAR" OF EXTENDED WARRANTY ON THIS CAR. IT SHOWS THAT TOYOTA KNOW IT VERY WELL THAT CAR IS SO MUCH IMPACTED & NOW HAS SHORTEN THE LIFE SPAN OF CAR (BECAUSE OF THESE DAMAGED TIRES & IMPACTED PARTS IN THE CAR) SO TOYOTA IS ONLY OFFERING "ONE YEAR" OF EXTENDED SERVICE TO COVER UP THEIR MISTAKES / DEFECTS IN THEIR QUALITY. *JS

CAR WAS BROUGHT IN FOR TIRE NOISE. IT WAS DETERMINED THAT THE TIRES WERE WEARING UNEVENLY DUE TO MISALIGNMENT. SINCE THE DEALER DID AN ALIGNMENT IN APRIL I FELT THAT THIS WAS UNACCEPTABLE. AFTER COMPLAINING FOR ABOUT A HALF AN HOUR THAT THIS WAS THE WORST TOYOTA I HAVE EVER BOUGHT (AND I HAVE HAD MANY). THE SERVICE MANAGER FINALLY RELENTED TO REPLACE ALL FOUR TIRES AND DO A FOUR WHEEL ALIGNMENT FREE OF CHARGE. THEY SAID IT WAS FOR "CUSTOMER RELATIONS". OR PERHAPS TO MAKE ME DISAPPEAR. IN ANY EVENT I WAS PLEASED WITH THE RESULTS. ONLY TIME WILL TELL IF THIS ALIGNMENT HOLDS. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, HE DROVE OVER A ROCK AND THE FRONT PASSENGER SIDE TIRE BLEW. AS A RESULT OF THE BLOWOUT, THE RIM ON THE FRONT PASSENGER SIDE SPLIT IN HALF. THE CONTACT INSTALLED A SPARE TIRE AS A TEMPORARY REMEDY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY TO HAVE THE RIM REPLACED. THE RIM WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,700. UPDATED 11/01/2011 *LN *TR

IN AUG. OF `10 I PURCHASED A 2011 TOYOTA CAMRY. IT HAS ABOUT 6500 MILES ON IT AND AFTER DRIVING IT HOME FROM NIAGARA FALLS YESTERDAY, ABOUT 100 MILES, I RAN IT THROUGH A CAR WASH. I DROVE IT HOME ABOUT A MILE AND MADE TWO STOPS ON THE WAY. PARKED IN THE GARAGE I WENT OUT TO GET THE CAR AROUND NOON TODAY (19 HOURS AFTER THE WASH). THE CAR WOULD NOT MOVE AS THE WHEELS WERE ALL TIGHTLY LOCKED. I COULD NOT GET IT TO GO FORWARD OR BACKWARD. FINALLY ONE OF THE FRONT WHEELS MOVED SLIGHTLY AND IN SO DOING THE BACK END OF THE CAR WENT SIDEWAYS INTO THE GARAGE WALL DOING MINOR DAMAGE. I DID NOT TRY IT ANY MORE UNTIL AROUND 24 HOURS AFTER THE CAR WASH AND IT STILL IS TIGHTLY LOCKED AND WILL NOT MOVE. THE TEMPERATURE LAST NIGHT WAS ABOUT ZERO AND 20 DEGREES TODAY. I FEAR IF I REALLY FORCE IT MAY DO DAMAGE TO THE BRAKES IF IT HASN'T ALREADY. I HAVE DRIVEN CARS FOR 60 YEARS, WASHED MANY IN AS COLD WEATHER AND NEVER HAD THIS HAPPEN. I HAVE BEEN TOLD IT IS A DESIGN FLAW. IF I WAS NOT RETIRED AND HAD TO GO TO WORK I WOULD NOT HAVE BEEN ABLE TO MOVE THE CAR. THANK YOU FOR THE OPPORTUNITY TO REPORT THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR