NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
44 reportsClear category filter16,700 miles · Aug 6, 2016
Suspension
I PURCHASED A USED 2011 TOYOTA CAMRY IN 2013 FROM A TOYOTA DEALERSHIP. BEFORE THE 30 DAY WARRANTY WAS UP, I HAD TO RETURN TO HAVE AN ALIGNMENT DONE. THE NEXT DAY I WAS BACK AGAIN BECAUSE THE CAR WAS NOT IN ALIGNMENT. I HAD THE ALIGNMENT REPEATED. I CAN'T RECALL THE TOTAL NUMBER OF TIMES I HAVE HAD THIS DONE. AFTER THE DEALE…
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I PURCHASED A USED 2011 TOYOTA CAMRY IN 2013 FROM A TOYOTA DEALERSHIP. BEFORE THE 30 DAY WARRANTY WAS UP, I HAD TO RETURN TO HAVE AN ALIGNMENT DONE. THE NEXT DAY I WAS BACK AGAIN BECAUSE THE CAR WAS NOT IN ALIGNMENT. I HAD THE ALIGNMENT REPEATED. I CAN'T RECALL THE TOTAL NUMBER OF TIMES I HAVE HAD THIS DONE. AFTER THE DEALER WARRANTY RAN OUT, I USED AT LEAST 3 OTHER AUTO REPAIR CHAINS TO TRY TO FIX THE PROBLEM. I WENT BACK TO EACH ONE NUMEROUS TIMES TRYING TO GET THE PROBLEM SOLVED. IT WAS NEVER CORRECTED TO MY SATISFACTION. AT SOME OF THE REPAIR SHOPS I ALSO HAD 12 MONTH WARRANTY THAT I PURCHASED WITH TIRES, BRAKES, AND OTHER SERVICES. THEY BEGAN TO REFUSE TO REPEAT THE ALIGNMENTS, ASKING IF I HIT SOMETHING OR SUGGESTING OTHER EXPENSIVE SERVICES THAT I DIDN'T WANT OR NEED, REFUSING TO HONOR THEIR WARRANTY UNTIL I HAD THESE SERVICES DONE. I KNOW THEY HATED TO HAVE ME COME IN SO MANY TIMES TO HAVE AN ALIGNMENT REPEATED. IT WAS NEVER CORRECTED AND THIS BECAME VERY EXPENSIVE-HAVING UNNECESSARY SERVICES THAT NEVER HELPED THE PROBLEM. AS I AM NOT THE ORIGINAL VEHICLE OWNER, I NEVER RECEIVED ANY NOTIFICATION ABOUT THE RECALL ON THE BALL JOINTS OR ANY OTHER NOTICES ABOUT IT. NEVER EVEN HEARD OF THIS OR BEEN INFORMED BY ANYONE CONCERNING THE PROBLEM. I CANNOT RECALL THE PROBLEM BEING CORRECTED EVER. IT ONLY HAS 72,000MI ON IT AND IT DOES NOT FEEL LIKE A SAFE OR RELIABLE VEHICLE ANY LONGER. THE ALIGNMENT PROBLEM IS STILL THERE. I BELIEVE TOYOTA SHOULD AT LEAST MAKE SOME ATTEMPT TO ASSIST ME. IT IS STILL DIFFICULT TO DRIVE THE CAR. LIKE FIGHTING WITH IT AND HAVING TO CONSTANTLY KEEP IT IN THE CORRECT LANE AND ON THE STREET.
NHTSA ODI #10893775
Mileage unknown · Feb 29, 2016
Suspension
PURCHASED 2011 TOYOTA CAMRY LE NEW AND THE DEALERSHIP SERVICED THE TIRE MAINT. FOR 24K MILES AND IT WAS CUPPING TIRES OUT AT 15K THEY REPLACED THEM AND 15K LATER CUPPED AGAIN THEY SAID IT WAS OUT OF ALIGNMENT BUT THEY DID ALIGNMENT SO WHAT THEN, TRIED TO FILE LAWSUIT AND WAS TURNED DOWN AFTER TOYOTA SENT SOMEONE DOWN TO LOOK AT …
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PURCHASED 2011 TOYOTA CAMRY LE NEW AND THE DEALERSHIP SERVICED THE TIRE MAINT. FOR 24K MILES AND IT WAS CUPPING TIRES OUT AT 15K THEY REPLACED THEM AND 15K LATER CUPPED AGAIN THEY SAID IT WAS OUT OF ALIGNMENT BUT THEY DID ALIGNMENT SO WHAT THEN, TRIED TO FILE LAWSUIT AND WAS TURNED DOWN AFTER TOYOTA SENT SOMEONE DOWN TO LOOK AT THE CAR AND SAID THEY FOUND NOTHING WRONG BUT SINCE THEN EVERY 15-20K MILES NEW TIRES GO ON BECAUSE THEY ARE CUPPED TOYOTA SAID NOTHING WAS WRONG NOW THE CAR HAS 150K MILES AND I'M ON MY 7TH SET OF TIRES, HAVE USED ANYTHING FROM A 80K MILES YOKOHAMA DOWN TO THE CHEAPEST SET OF SUMITOMO TIRES AND IT DOESN'T MAKE VERY MUCH DIFFERENCE AS TO THE MILEAGE YOU GET FROM A SET, THERE HAVE BEEN OVER A DOZEN 4 WHEEL ALIGHNMENTS DONE AND THEY HAVE BEEN BALANCED HUNDREDS OF TIMES NOTHING HELPS. THE CAR CAME FROM THE FACTORY WITH BRIDGESTONE TURANZA TIRES AND THEY LASTED 15K. ON THIS SET OF TIRES THAT IS ON THE CAR NOW I LET THE TIRE DEALER TAKE OVER THE MAINT. AND THEY ROADFORCE BALANCE AND ROTATE EVERY 5K MILES AND IT HASN'T HELPED ANY, THE TIRES ARE CUPPED BAD AND THEY ARE AT 20K MILES NOW. I AM CHANGING ALL THE STRUTS AND ALIGNMENT AGAIN TO SEE IF THIS FIXES THE PROBLEM.
NHTSA ODI #10838924
62,400 miles · Sep 3, 2015
Suspension
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING 40 MPH, A LOUD NOISE WAS COMING FROM THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL FOUR STRUTS WERE LEAKING AND THE TIRES WERE DAMAGED. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE…
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TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING 40 MPH, A LOUD NOISE WAS COMING FROM THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL FOUR STRUTS WERE LEAKING AND THE TIRES WERE DAMAGED. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,400. MA 10/21/15 THE CONSUMER STATED HE IS ON HIS THIRD SET OF TIRES. UPDATED 03/31/16. *JB
NHTSA ODI #10761272
39,000 miles · Aug 4, 2015
Service BrakesSuspensionWheels
TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING AT 55 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT, THE TIRES NEEDED TO BE BALANCED, AND THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHI…
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TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. WHILE DRIVING AT 55 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT, THE TIRES NEEDED TO BE BALANCED, AND THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
NHTSA ODI #10746216
38,500 miles · Jul 9, 2015
Suspension
I TOOK MY CAR IN FOR AN OIL CHANGE AND THE 30K MILES MAINTENANCE CHECK UP AND EVEN THOUGH THE VEHICLE (TOYOTA CAMRY LE 2011 ) IS LESS THAN 5 YEARS OLD AND HAS ABOUT 38,500 MILES, THE FRONT STRUTS ARE LEAKING AND NEED TO BE REPLACED AS PER MY DEALERSHIP MECHANIC. COULD THIS BE A DEFECT, FOR I HAVE READ OTHERS COMPLAIN ABOUT THE S…
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I TOOK MY CAR IN FOR AN OIL CHANGE AND THE 30K MILES MAINTENANCE CHECK UP AND EVEN THOUGH THE VEHICLE (TOYOTA CAMRY LE 2011 ) IS LESS THAN 5 YEARS OLD AND HAS ABOUT 38,500 MILES, THE FRONT STRUTS ARE LEAKING AND NEED TO BE REPLACED AS PER MY DEALERSHIP MECHANIC. COULD THIS BE A DEFECT, FOR I HAVE READ OTHERS COMPLAIN ABOUT THE SAME ISSUE? I AM THE FIRST OWNER OF THE CAR AND BOUGHT IT BRAND NEW WITH 7 MILES FROM A TOYOTA DEALER.
NHTSA ODI #10732891
65,000 miles · Jul 4, 2015
Suspension
I NOTICED MY TIRES HAS UNEVEN TREAD WEAR BROUGHT IT TO TOYOTA SERVICE CENTER AND I WAS TOLD MY WHEEL ALIGNMENT IS FINE NOW I'M WORRIED BECAUSE I HAVE A BUMPY RIDE AND ITS UNCOMFORTABLE, I JUST WISH THEY CAN DO A REMEDY ON IT.
NHTSA ODI #10731960
55,000 miles · May 26, 2015
Suspension
I PURCHASED MY 2011 CAMRY SLE USED THROUGH THE TOYOTA DEALER IN JAN. 2014, MY VEHICLE I HAVE OWNED FOR JUST OVER A YEAR BEFORE I NOTICED THIS ISSUE. I HAD BRAND NEW TIRES PUT ON THE CAR IMMEDIATELY AFTER PURCHASING. NOW, A YEAR LATER, I FEEL A VIBRATION IN THE STEERING WHEEL WHEN DRIVING AT HIGHER SPEEDS OF 55-70MPH. I TOOK MY C…
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I PURCHASED MY 2011 CAMRY SLE USED THROUGH THE TOYOTA DEALER IN JAN. 2014, MY VEHICLE I HAVE OWNED FOR JUST OVER A YEAR BEFORE I NOTICED THIS ISSUE. I HAD BRAND NEW TIRES PUT ON THE CAR IMMEDIATELY AFTER PURCHASING. NOW, A YEAR LATER, I FEEL A VIBRATION IN THE STEERING WHEEL WHEN DRIVING AT HIGHER SPEEDS OF 55-70MPH. I TOOK MY CAR IN TO HAVE THE TIRES CHECKED WHERE I PURCHASED THEM AND WAS INFORMED THAT MY FRONT STRUTS WERE LEAKING CAUSING THE VIBRATION AND MY TIRES TO WEAR UNEVEN (HIGH/LOW SPOTS IN ALL TIRES). I BROUGHT MY CAR TO TOYOTA (AFTER HAVING BEEN THERE THE WEEK BEFORE FOR A SERVICE) AND WAS TOLD THEY WERE ONLY LEAKING SLIGHTLY AND THEY WERE NOT REQUIRED TO REPLACE THEM WITH THE AMOUNT LEAKING. I WAS NEVER INFORMED OF ANY LEAKING ISSUES AT MY SERVICE AND IT WAS EVEN NOTED THAT THEY WERE CHECKED AND FINE. I REPLACED THE FRONT TWO TIRES AGAIN A BOUT A MONTH AGO THINKING IT MIGHT SOLVE THE PROBLEM BUT THERE IS STILL A VIBRATION AND NOISE COMING FROM THE FRONT END. I WAS INFORMED BY ANOTHER MECHANIC THAT THEY TYPICALLY GET REPLACED AT $70,000 BUT SEEMS LIKE THERE IS AN ISSUE WITH THEM AND THAT I SHOULD RETURN TO THE DEALER TO HAVE THEM REPLACED SINCE THEY ARE UNDER WARRANTY.
NHTSA ODI #10721384
19,000 miles · May 21, 2015
Suspension
EVEN THOUGH THE VEHICLE (TOYOTA CAMRY LE 2011 ) IS LESS THAN 5 YEARS OLD AND HAS ONLY ABOUT 19,000 MILES, THE FRONT STRUTS ARE LEAKING AND NEED TO BE REPLACED AS PER MY INDEPENDENT MECHANIC. THE MECHANIC SAID THAT THE STRUTS USUALLY LAST FOR 70,000 MILES AND THEY MIGHT BE DEFECTIVE. I AM THE FIRST OWNER OF THE CAR AND BOUGHT IT …
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EVEN THOUGH THE VEHICLE (TOYOTA CAMRY LE 2011 ) IS LESS THAN 5 YEARS OLD AND HAS ONLY ABOUT 19,000 MILES, THE FRONT STRUTS ARE LEAKING AND NEED TO BE REPLACED AS PER MY INDEPENDENT MECHANIC. THE MECHANIC SAID THAT THE STRUTS USUALLY LAST FOR 70,000 MILES AND THEY MIGHT BE DEFECTIVE. I AM THE FIRST OWNER OF THE CAR AND BOUGHT IT FROM A TOYOTA DEALER.
NHTSA ODI #10717873
3,477 miles · Nov 23, 2014
SuspensionWheels
ALLOY WHEELS ARE PREMATURELY CORRODING. *TR
NHTSA ODI #10660366
79,397 miles · Oct 21, 2014
SteeringSuspension
I WAS DRIVING IN THE RIGHT LANE IN A SCHOOL ZONE, ON A STRAIGHT STRETCH. NO OTHER CARS WERE NEAR ME. THE STEERING WHEEL SUDDENLY PULLED TO THE RIGHT, CAUSING THE CAR TO HIT THE CURB. MY FIRST THOUGHT WAS, I HAD A FLAT TIRE, BUT I DID NOT. SINCE IT WAS NOT FAR, I DECIDED TO TAKE MY CAR TO POHANKA TOYOTA WHERE I PURCHASED IT AND H…
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I WAS DRIVING IN THE RIGHT LANE IN A SCHOOL ZONE, ON A STRAIGHT STRETCH. NO OTHER CARS WERE NEAR ME. THE STEERING WHEEL SUDDENLY PULLED TO THE RIGHT, CAUSING THE CAR TO HIT THE CURB. MY FIRST THOUGHT WAS, I HAD A FLAT TIRE, BUT I DID NOT. SINCE IT WAS NOT FAR, I DECIDED TO TAKE MY CAR TO POHANKA TOYOTA WHERE I PURCHASED IT AND HAVE IT SERVICED. THE DEALER REPLACED THE RIGHT REAR WHEEL HUB, BEARING AND SHOCK ABSORBER. ...UPDATED 10/22/14 *BF
NHTSA ODI #10650174
Official recalls
5Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Nov 13, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011 Toyota Camry vehicles manufactured March 8, 2011, to July 20, 2011. In the affected vehicles, the rubber boot on the front suspension lower arm ball joint may have been damaged during manufacturing. The damage could cause the boot to leak lubricant grease which could then cause the ball joint to wear and loosen prematurely.
Consequence & remedy
Consequence: A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and replace the ball joint, free of charge. The recall began on December 16, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Apr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗