2010 Toyota Camry

TIRE DEALER INFORMED ME THAT LEFT FRONT AND RIGHT REAR STRUTS WERE LEAKING AND THAT ALL FOUR SHOULD BE REPLACED. TOOK CAR TO TOYOTA DEALER (CAR UNDER EXTENDED WARRANTY), WHERE DEALER SAID HE WOULD REPLACE ONLY LEFT FRONT STRUT, AND THAT SOME LEAKING WAS ACCEPTABLE (MANUFACTURER'S POLICY). STRUT WAS REPLACED. HOWEVER, WHEELS WERE NOT ALIGNED, AS IS IMPORTANT WHENEVER STRUTS ARE REPLACED. ALSO, IT'S NOT GOOD PRACTICE TO REPLACE ONLY ONE STRUT--NO ONE REPLACES ONLY ONE TIRE (OR ON OLDER CARS, ONE SHOCK ABSORBER) FOR THE SAME REASON--IT CAN CREATE A DANGEROUS IMBALANCE. TOYOTA'S LEAKING STRUT POLICY NEEDS TO BE INVESTIGATED. *TR

I TOOK MY CAR IN FOR A ROUTINE OIL CHANGE/TIRE ROTATION, AND WAS TOLD 3 OUT OF 4 STRUTS WERE LEAKING AND NEEDED TO BE REPLACED. WITH ONLY 56,000 MILES THIS SHOULD NOT BE SOMETHING THAT NEEDS TO BE REPLACED. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED BY TOYOTA. I EXPECT TOP QUALITY FROM TOYOTA AND AM VERY DISPLEASED BY THIS. I SHOULD NOT HAVE TO INVEST THOUSANDS OF DOLLARS IN NON-ROUTINE SERVICE ON A VEHICLE THAT IS ONLY 3 YEARS OLD. IF THIS IS NOT ADDRESSED I WILL NEVER PURCHASE A TOYOTA VEHICLE AGAIN, AND I WILL VOICE MY CONCERNS TO EVERYONE I KNOW. *TR

THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SOMETIME IN 2012 FOR AN UNRELATED ISSUE WHEN THE CONTACT WAS ADVISED THAT THE STRUTS/SHOCKS WERE LEAKING OIL AND SHOULD BE REPLACED BY TOYOTA BEFORE WARRANTY EXPIRED. I WAS TOLD BY INDEPENDENCE MECHANIC THAT THE STRUTS OIL LEAKING PROBLEM IS VERY COMMON TO THE NEWER CAMRY (2010 MODEL) AND IT COULD BE A SAFETY ISSUE. I TOKE THE VEHICLE TO A TOYOTA DEALER TO SHOW THEM THE PROBLEM. AFTER THE DEALER INSPECTED THE STRUTS, THEY TOLD ME THAT IT IS "NORMAL OIL EVAPORATION" SO THE STRUTS WILL NOT BE COVERED BY WARRANTY. WHEN OIL IS LEAKED OUT OF A "O RING" FROM STRUT CASING/HOUSING, IT IS A LEAK, AND IT IS NOT "NORMAL EVAPORATION". IS TOYOTA PLAYING GAME WORD GAME ("NORMAL EVAPORATION") TO AVOID WARRANTY COVER TO IT CUSTOMERS (BECAUSE TOO MANY 2010 CARS HAVING OIL LEAKING PROBLEM)? WOULD IT BE A SAFETY ISSUE LATER ON? *TR

I BROUGHT MY 2010 CAMRY INTO TOYOTA FOR THEM TO CHECK OUT MY STRUTS. I WAS INFORMED THEY WERE LEAKING WHEN I HAD MY BRAKES DONE. TOYOTAS MECHANIC AND SERVICE REP BOTH AGREED ALL 4 STRUTS NEEDED TO BE REPLACED DUE TO LEAKAGE AND THEY BOTH ALSO AGREED THEY HAD NEVER SEEN ALL 4 STRUTS GO AT THE SAME TIME AND AT A LOW MILEAGE (39K). I CHECKED WITH SEVERAL OTHER MECHANICS, AS WELL AS OTHER CAR DEALERSHIPS (NOT TOYOTA), AND ALL AGREED....4 STRUTS NEEDING REPLACING AT 39K WAS NOT NORMAL WEAR AND TEAR! OF COURSE, MY WARRANTY RAN OUT APPROX. 6MONTHS AND 3K MILES AGO. I AM SURE THE STRUTS WERE LEAKING THEN, BUT I WASN'T MADE AWARE UNTIL AFTER THE WARRANTY EXPIRED. TOYOTA OFFERED TO HELP WITH THE COST ,BUT THE TOTAL BILL IS SO HIGH IT IS JUST A DROP IN THE BUCKET. I FEEL THIS IS THEIR PROBLEM AND THEY SHOULD DO THE RIGHT THING AND REPLACE ALL 4 STRUTS AT NO CHARGE TO ME. I AM A REPEAT TOYOTA OWNER AND BOUGHT THE CAMRY BECAUSE IT IS KNOWN AS BEING RELIABLE AND DEPENDABLE. NOW TOYOTA WON'T BACK UP THEIR PRODUCT. I HAVE READ MANY ARTICLES ONLINE ABOUT PROBLEMS WITH TOYOTAS STRUTS. YOU WOULD THINK THEY WOULD WANT TO CORRECT A PROBLEM WHICH BRINGS THEM NEGATIVE PUBLICITY, BUT I GUESS THEY ARE MORE CONCERNED WITH THE ALMIGHTY DOLLAR...EVEN AFTER ALL THE PROBLEMS AND RECALLS THEY HAVE HAD IN THE LAST 3 YEARS. THEIR REPUTATION HAS GONE DOWNHILL FAST. ITS A SHAME...THINKING ABOUT GOING WITH A HONDA. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA CAMRY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED ISSUE WHEN THE CONTACT WAS ADVISED THAT THE STRUTS AND SHOCKS WERE LEAKING OIL EXCESSIVELY AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 01/05/13*LJ UPDATED 02/06/13

WHEN I TOOK MY CAR FOR SERVICE AT 50,000 MILES, MY FRONT STRUTS WERE LEAKING, SO THE DEALERSHIP REPLACED THEM. THEN I HAD MY 2009 CAMRY INSPECTED AND IT WAS DETERMINED THAT AT 60,000 MILES THE STRUTS WERE ALSO LEAKING. ABOUT A MONTH AFTER I GOT THE FRONT STRUTS REPLACED ON THE 2010 CAMRY, THE FRONT RIGHT STRUT BEGAN TO LEAK SEVERE TO THE POINT THAT ONLY HAVING 800 MILES AND A MONTH OF USE ON THE NEW STRUT, IT NEEDED TO BE REPLACED. I THINK THERE IS A PROBLEM WITH NEWER TOYOTA CAMRY STRUTS AND THEY NEED TO BE INVESTIGATED BEFORE THERE IS A CATASTROPHIC FAILURE IN ON OF THE CARS. *JB

I PURCHASED A CAMRY IN JANUARY 2010, AND 2 YEARS LATER I NEED NEW TIRES. NOW THEY TELL ME THAT THIS COULD BE NORMAL, BUT I HAVE PREVIOUSLY PURCHASED 2 OTHER NEW CARS AND HAVE NEVER HAD TO BUY TIRES. THE OUTSIDE TREAD OF MY TIRE IS COMPLETELY BALD. I REGULARLY ROTATE MY TIRES AND GET THE NEEDED MAINTENANCE. I HAVE HAD PROBLEMS WITH MY CAR PULLING TO ONE SIDE WHEN DRIVING BUT WAS TOLD NOTHING WAS WRONG WITH IT BY A TOYOTA DEALERSHIP SERVICE DEPARTMENT. I HAVE FILED A COMPLAINT WITH TOYOTA AND THEY SEEM NOT TO CARE ABOUT MY SITUATION. I BELIEVE THERE IS A DEFECT BECAUSE A WORKER AT THE DEALERSHIP STATED THAT THIS HAPPENS TO MANY OF THE CAMRY'S THAT HE HAS SEEN. *TR