NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
780 reports63,000 miles · Jun 17, 2010
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT WAS ATTEMPTING A RIGHT TURN AT SPEEDS OF 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE DID NOT STOP AND PROCEEDED TO CRASH INTO A WALL. THE CONTACT ATTEMPTED TO BRAKE BUT TO NO AVAIL. SHE WAS NOT INJURED. THE CONTACT WAS CITED BY …
Read full complaint
TL* THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT WAS ATTEMPTING A RIGHT TURN AT SPEEDS OF 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE DID NOT STOP AND PROCEEDED TO CRASH INTO A WALL. THE CONTACT ATTEMPTED TO BRAKE BUT TO NO AVAIL. SHE WAS NOT INJURED. THE CONTACT WAS CITED BY THE POLICE AND A POLICE REPORT WAS AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE CRASH WAS BEING HANDLED THROUGH HER INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGES WERE 63,000.
NHTSA ODI #10336761
1,800 miles · Jun 5, 2010
Vehicle Speed Control
SUDDEN ACCELERATION IN REVERSE. ON 2/18/07 TWO INCIDENTS OF SUDDEN ACCELERATION IN DRIVE AVOIDING ACCIDENT BY SHIFTING INTO N AND BRAKING. INFO HAS BEEN FORWARDED TO VRTC ON THIS VEHICLE. *TR
NHTSA ODI #10334754
116,503 miles · May 28, 2010
Engine And Engine CoolingFire
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WITH THE AIR CONDITIONER ON SHE SMELLED A BURNING ODOR THROUGHOUT THE VEHICLE. THE FAILURE OCCURRED FIVE MINUTES AFTER THE VEHICLE WAS TURNED ON. THERE WERE NO WARNING LIGHTS ON THE INSTRUMENT PANEL PRIOR TO OR WHEN THE FAILURE OCCURRED.…
Read full complaint
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WITH THE AIR CONDITIONER ON SHE SMELLED A BURNING ODOR THROUGHOUT THE VEHICLE. THE FAILURE OCCURRED FIVE MINUTES AFTER THE VEHICLE WAS TURNED ON. THERE WERE NO WARNING LIGHTS ON THE INSTRUMENT PANEL PRIOR TO OR WHEN THE FAILURE OCCURRED. THE CONTACT ADDED WATER TO THE COOLANT RESERVOIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE ENGINE OVERHEATED AND CAUSED THE HEAD GASKET TO MALFUNCTION. THROUGH FURTHER INSPECTION IT WAS DETERMINED THAT THE FAILURE WAS DUE TO DAMAGED BOLTS THAT WERE CONNECTED BETWEEN THE HEAD GASKET AND THE ENGINE BLOCK. THE TECHNICIAN CONFIRMED THAT THE ENGINE NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $4,000 MINUS THE COST OF LABOR. THE VEHICLE HAD NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 116,503. UPDATED 11/03/10. *LJ
NHTSA ODI #10332704
Mileage unknown · May 28, 2010
Steering
WHEN THE WEATHER IS COOL THE STEERING WHEEL MAKES A GROANING SOUND EVERY TIME IT IS TURNED. TOYOTA HAS ISSUED A TSB ON THE PROBLEM BUT COULD ONLY BE REPAIRED WHEN UNDER WARRANTY. THE CAR IN QUESTION IS A 2003 TOYOTA CAMRY AND THE TSB WAS SENT OUT IN 2007, ONE YEAR AFTER THE WARRANTY WAS OVER. THE NOISE HAS BEEN GETTING WORSE…
Read full complaint
WHEN THE WEATHER IS COOL THE STEERING WHEEL MAKES A GROANING SOUND EVERY TIME IT IS TURNED. TOYOTA HAS ISSUED A TSB ON THE PROBLEM BUT COULD ONLY BE REPAIRED WHEN UNDER WARRANTY. THE CAR IN QUESTION IS A 2003 TOYOTA CAMRY AND THE TSB WAS SENT OUT IN 2007, ONE YEAR AFTER THE WARRANTY WAS OVER. THE NOISE HAS BEEN GETTING WORSE, THEY CLAIM THAT THIS IS NOT A DANGEROUS SITUATION, BUT I AM NOT CONVINCED. THE ONLY COMMENT I GET BACK IS THAT THIS DOES NOT HAPPEN ON TOYOTA'S. *TR
NHTSA ODI #10332638
54,465 miles · May 27, 2010
Service Brakes, Hydraulic
FOR OVER FOUR YEARS I HAVE BEEN ASKING TOYOTA DEALER TO LOOK AT THE BRAKES ON MY 2003 CAMRY. THE BRAKE PEDAL DEPRESSES OVER HALF WAY BEFORE IT GRABS. I HAD TO STOP FAST TWO MONTHS AGO AND THE PEDAL WAS TO THE FLOOR AND I SKIDDED TO THE SIDE BEFORE THE BRAKES GRABBED. THE DEALER INSPECTED THE BRAKES AND THEY WERE FINE, THEY SAI…
Read full complaint
FOR OVER FOUR YEARS I HAVE BEEN ASKING TOYOTA DEALER TO LOOK AT THE BRAKES ON MY 2003 CAMRY. THE BRAKE PEDAL DEPRESSES OVER HALF WAY BEFORE IT GRABS. I HAD TO STOP FAST TWO MONTHS AGO AND THE PEDAL WAS TO THE FLOOR AND I SKIDDED TO THE SIDE BEFORE THE BRAKES GRABBED. THE DEALER INSPECTED THE BRAKES AND THEY WERE FINE, THEY SAID THAT THE PEDAL WAS WORKING JUST FINE AND THEY COULD NOT ADJUST THE PEDAL FREE PLAY. I FEEL THAT THIS IS A DANGEROUS SITUATION AND THEY WON'T DO ANY THING ABOUT IT. THEY SAID THERE IS NO RECALL REGARDING THE BRAKES OR PEDAL ON A 2003 CAMRY. *TR
NHTSA ODI #10332587
85,000 miles · May 26, 2010
Vehicle Speed ControlCrashInjury
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME TO BE INSPECTED BY THE INSURANCE COMPANY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000. UPDA…
Read full complaint
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME TO BE INSPECTED BY THE INSURANCE COMPANY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000. UPDATED 11/03/10. *LJ UPDATED 11/22/10 *BF UPDATED 11/23/10*JB
NHTSA ODI #10332290
Mileage unknown · May 18, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT STATED THE VEHICLE WAS AT THE DEALER FOR AN UNRELATED REPAIR. WHEN SHE RECEIVED THE VEHICLE BACK, THERE WAS AN UNUSUAL GRINDING NOISE FROM THE EXHAUST SYSTEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE SHE WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED. THE FAILURE P…
Read full complaint
TL* THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT STATED THE VEHICLE WAS AT THE DEALER FOR AN UNRELATED REPAIR. WHEN SHE RECEIVED THE VEHICLE BACK, THERE WAS AN UNUSUAL GRINDING NOISE FROM THE EXHAUST SYSTEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE SHE WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED. THE FAILURE PERSISTED. UPDATED 07/30/10. *LJ UPDATED 09/30/10 THE CONSUMER STATED HE WOULD LIKE FOR SOMEONE TO RESPOND TO HER COMPLAINT. UPDATED EVOQ 10/13/10*JB
NHTSA ODI #10331003
Mileage unknown · May 15, 2010
Service Brakes, Hydraulic
WHEN I APPLY MY BRAKES ON ICE, MY ABS SYSTEM IMMEDIATELY ACTIVATES AND SLOWS MY 2003 TOYOTA CAMRY DOWN. WHEN I APPLY MY BRAKES ON DRY ROADS, (COMING UP ON A RED LIGHT FOR INSTANCE), AND HIT A BUMP OR POTHOLE IN THE ROAD, THE BRAKES IMMEDIATELY RELEASE. AFTER A 1-2 SECOND DELAY, THE ABS SYSTEM ACTIVATES. THOSE TWO SECONDS HAVE…
Read full complaint
WHEN I APPLY MY BRAKES ON ICE, MY ABS SYSTEM IMMEDIATELY ACTIVATES AND SLOWS MY 2003 TOYOTA CAMRY DOWN. WHEN I APPLY MY BRAKES ON DRY ROADS, (COMING UP ON A RED LIGHT FOR INSTANCE), AND HIT A BUMP OR POTHOLE IN THE ROAD, THE BRAKES IMMEDIATELY RELEASE. AFTER A 1-2 SECOND DELAY, THE ABS SYSTEM ACTIVATES. THOSE TWO SECONDS HAVE NEARLY CAUSED NUMEROUS CRASHES OVER THE LIFE OF THIS VEHICLE. *TR
NHTSA ODI #10330533
25,000 miles · May 6, 2010
Latches/locks/linkages
TL* THE CONTACT OWNS 2003 TOYOTA CAMRY. THE CONTACT STATED THAT WITHIN TWO WEEKS, THE DRIVERS SIDE DOOR, BOTH REAR DRIVER AND PASSENGERS SIDE DOOR LOCKS FAILED. THE DEALER ADVISED THE CONTACT THAT THE FAILURE OCCURRED DUE TO A DEFECTIVE ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS WHENEVER H…
Read full complaint
TL* THE CONTACT OWNS 2003 TOYOTA CAMRY. THE CONTACT STATED THAT WITHIN TWO WEEKS, THE DRIVERS SIDE DOOR, BOTH REAR DRIVER AND PASSENGERS SIDE DOOR LOCKS FAILED. THE DEALER ADVISED THE CONTACT THAT THE FAILURE OCCURRED DUE TO A DEFECTIVE ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS WHENEVER HE WAS OUTSIDE OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 25,000.
NHTSA ODI #10329193
98,000 miles · Apr 28, 2010
Air BagsCrashInjury
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CONSUMER WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CONTACT STATED THAT THE AIR BAG INDICATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL DURING THE C…
Read full complaint
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CONSUMER WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CONTACT STATED THAT THE AIR BAG INDICATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL DURING THE CRASH AND A REPAIR SHOP INFORMED THE CONTACT THAT UNDERCARRIAGE DAMAGE PREVENTED THE AIR BAGS FROM DEPLOYING. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 98,000. UPDATED 07/01/10 *BF UPDATED 07/02/10.*JB UPDATED 07/09/10.*JB
NHTSA ODI #10327849
NHTSA investigations
3DP06003 · Engine Surging
Opened Sep 14, 2006 · Closed Apr 3, 2007
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
Vehicle Speed Control
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
DP05002 · Vehicle Speed Control
Opened Aug 5, 2005 · Closed Jan 5, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T
PE04021 · Throttle Control System
Opened Mar 3, 2004 · Closed Jul 22, 2004
Status: closed (inferred from source dates) · Vehicle Speed Control
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIGATION TO DETERMINE IF THE SYSTEM COULD BE THE CAUSE OF COMPLAINTS ALLEGING THE ENGINE SPEED INCREASED, OR FAILED TO DECREASE, (FOR A SHORT DURATION) WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED (THE ALLEGED DEFECT).DURING THE COURSE OF THE INVESTIGATION, ODI ANALYZED AGENCY DATA AND REVIEWED VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS, CONDUCTED INTERVIEWS INVOLVING 113 VOQ AND 36 TOYOTA REPORTS, INSPECTED TWO COMPLAINANT VEHICLES, REVIEWED RELEVANT TOYOTA SERVICE AND NEW CAR FEATURE DOCUMENTATION, REVIEWED AND ANALYZED TOYOTA?S RESPONSES TO ODI?S INFORMATION REQUEST LETTER, CONDUCTED A LIMITED CONTROL PEDAL ASSESSMENT, AND ATTENDED A TOYOTA TECHNICAL PRESENTATION THAT INCLUDED THE ASSESSMENT OF TWO DEMONSTRATION VEHICLES.THROUGH INTERVIEWS, ODI IDENTIFIED 14 VOQ AND 6 TOYOTA REPORTS (20 UNIQUE VEHICLES) WHERE COMPLAINANTS REPORT MULTIPLE OCCURRENCES OF THE ALLEGED DEFECT.IN SOME CASES THE CONDITION WAS EXPERIENCED BY DIFFERENT VEHICLE OPERATORS OR WAS WITNESSED BY OTHER OCCUPANTS.ODI WAS UNABLE TO MAKE A DETERMINATION AS TO THE CAUSE OF 9 TOYOTA AND AN ADDITIONAL 37 VOQ REPORTS (WHICH DESCRIBE 28 UNIQUE INCIDENTS) DUE TO INSUFFICIENT INFORMATION.THE REMAINING COMPLAINANTS INTERVIEWED (62 VOQ, 21 TOYOTA) DESCRIBED CONDITIONS NOT CAUSED BY A FAILURE OF THE THROTTLE CONTROL SYSTEM AND WERE THUS CONSIDERED UNRELATED TO THE INVESTIGATION.NONE OF THE COMPLAINANTS INTERVIEWED REPORTED A COMPONENT FAILURE (OR OTHER INDICATOR OF A SYSTEM FAILURE) AS THE POTENTIAL CAUSE OF INCIDENTS RELEVANT TO THIS INVESTIGATION.IN MANY CASES, THE COMPLAINT VEHICLES WERE SUBSEQUENTLY INSPECTED BY DEALERSHIP OR MANUFACTURER REPRESENTATIVES WHO ALSO FAILED TO IDENTIFY A FAULT WITHIN THE VEHICLE.TOYOTA IDENTIFIED 43 RELATED WARRANTY CLAIMS, 24 OF WHICH WERE FOR DIAGNOSTIC PURPOSES ONLY (NO REPAIRS PERFORMED).ODI FOUND NOTHING ABNORMAL IN THE CONTROL PEDAL CONFIGURATION OF THE SUBJECT VEHICLES.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ATTACHED SUMMARY FOR FURTHER DETAIL.