2008 Toyota Camry Solara

I was recently informed about a previous recall on a dashboard issue I've been dealing with for years. I have a sticky cracking dashboard that imitates a smell in warm to hot temperatures. I have own this vehicle since 2014 and lived at the same address since 2006. Never have I been made aware of the recalls on this issue. I have vested a lot of money to keep this great car on great condition. And it would be good to receive consideration to have the problem dashboard replaced. The sticky dashboard also produces a glare on the windshield causing a blinding most of the time This makes driving challenging unless it's covered. I would really appreciate consideration on extending this recall for the safety of all those on the road ways. Please and Thank you!

TOYOTA has known about this problem for years. They also had knowledge regarding a recall and an extended warranty. Unfortunately, I was not made aware of their extended warranty until it was too late. This vehicle has the melting dash problem which has gotten to a "dangerous" level. The glare on the windshield makes it unsafe for drivers and pedestrians who may be in an area which causes them to be obscured. I know this car is older, but my son who is using this as a cheaper method of transportation doesn't drive it much. It only now has 95,000 miles on it and has always been well maintained. The local dealer gave me a price of $2,500.00 to replace this dash. Also, in addition to the vision issue, I assume there will soon be problems with all the electronics contained in the dash area. I'm asking that the Federal Safety Board force Toyota to do the right thing, since they have told me they will not stand behind the produce. One of their representatives told me that with my history ( 8 or 9 new vehicles since 1990), they may make an exception since their extended warranty expired. They declined my request.

WHEN BACKING OUT OF A PARKING SPOT AS THE GEAR SHIFT WAS PUT IN REVERSE, THE ENGINE SPED UP RAPIDLY, OUT OF CONTROL AND THE CAR ENDED UP ABOUT 200' TO THE REAR THROUGH THE PARKING LOT, OVER 3 CONCRETE BUMPS AND ENDED UP ON A GRASSY AREA. NO ONE WAS HURT - LUCKILY. WAS THERE NOT A RECALL BY TOYOTA ABOUT TEN YEARS AGO OF 400,000 SIMILAR VEHICLES BECAUSE THE ENGINES WENT RACING OUT OF CONTROL? MANY DEATHS AND ACCIDENTS ATTRIBUTED TO IT? MY VEHICLE WAS NOT LISTED ON YOUR WEBSITE AS HAVING AN ACTIVE RECALL.

JUST DISCOVERED MY DASH IS STICKY, HAS NOT YET PROGRESSED TO SHINY AND TOYOTA'S EXTENDED WARRANTY ENDED 10-1-17. ONLY DRIVE THE CAR 6 MONTHS OF THE YEAR, AM THE ORIGINAL OWNER AND HAVE 54266 MILES. SPOKE WITH TOYOTA CUSTOMER EXPERIENCE CENTER AND WAS TOLD THAT TOYOTA WILL NOT COVER THE $2000 COST TO REPLACE THE DEFECTIVE DASH. THEY MADE A DEFECTIVE PRODUCT AND SHOULD COVER REPLACEMENT COST NO MATTER WHEN IT OCCURS. I NEVER RECEIVED THE SINGLE LETTER THEY MAILED IN 2015. THEY ALWAYS HAD MY EMAIL AND NEVER NOTIFIED ME VIA EMAIL OR SENT OUT A FOLLOW LETTER.