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2020 Toyota C-HR

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Toyota C-HR do not stand out strongly from the model-year median of 48.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 62 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

What owners actually said

62 reports
Mileage unknown · Apr 1, 2026
Unknown Or Other

CVT Transmission failure

NHTSA ODI #11728427

Mileage unknown · Mar 11, 2026
Power TrainVehicle Speed Control

Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle was not always accelerating smoothly. The symptoms were initially intermittent but gradually became more noticeable over time. Meanwhile, there were no warning li…

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Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle was not always accelerating smoothly. The symptoms were initially intermittent but gradually became more noticeable over time. Meanwhile, there were no warning lights or signs displayed and I was so insured that Toyota produces very safe cars that I wasn't so aware it could be unsafe to drive it. Recently the vehicle developed a severe rattling noise while driving. And even now - no warning light appeared on my car screen. Toyota dealership service inspection indicated an internal transmission failure requiring full transmission replacement, with an estimated repair cost of approximately $15,000. The vehicle currently has only 77,980 miles. A major transmission failure at this mileage appears premature. I have also learned that other Toyota C-HR owners have reported similar CVT transmission issues. Because the transmission affects acceleration and drivability, I am concerned that this condition could potentially create a safety risk in traffic, particularly during merging or acceleration situations.

NHTSA ODI #11723717

Mileage unknown · Mar 2, 2026
Power Train

I have a 2020 Toyota C-HR with 95,000 miles. The transmission is making whining noises and needs to be replaced. This is a known defect that has been reported by an excessive amount of Toyota C-HR owners. In some regions, it was reported that Toyota extended the warranty on the CVT transmission for certain 2018–2019 models to…

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I have a 2020 Toyota C-HR with 95,000 miles. The transmission is making whining noises and needs to be replaced. This is a known defect that has been reported by an excessive amount of Toyota C-HR owners. In some regions, it was reported that Toyota extended the warranty on the CVT transmission for certain 2018–2019 models to 10 years or 193,000 km but they have not done this with the 2020 C-HR that has the exact same issue. [XXX] I am scared to drive the car because I don't want it to leave me stranded. The local Toyota dealer has given me a repair estimate of over $13,000 which is almost as much as the car is worth. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11721565

Mileage unknown · Feb 28, 2026
Engine

2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and Toyota Fred Anderson Raleigh diagnosed with internal transmission failure 2/28/26. The car is 20000 miles over warranty so they are telling me there’s no coverage …

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2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and Toyota Fred Anderson Raleigh diagnosed with internal transmission failure 2/28/26. The car is 20000 miles over warranty so they are telling me there’s no coverage for me and billed me 12000$ for a new transmission

NHTSA ODI #11721153

Mileage unknown · Jan 28, 2026
Power Train

ONLY AFTER 5YRS THE TRANS NEEDED TO BE REPLACE THERE SHOULD BE A WARRANTY FOR THIS TRANS THERE IS ONE FOR 2018 2019

NHTSA ODI #11714049

Mileage unknown · Jan 16, 2026
Electrical SystemPower Train

Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyota should be responsible and resolve this issue

NHTSA ODI #11711562

Mileage unknown · Jan 9, 2026
Power Train

My transmission started making whining noises about 100000 miles I brought it in to get diagnosed and was confirmed that my transmission is going out and will cost 10000 dollars to replace the car made it to about 130000 miles and the transmission fully went out the car is sitting behind my house currently waiting for me to rais…

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My transmission started making whining noises about 100000 miles I brought it in to get diagnosed and was confirmed that my transmission is going out and will cost 10000 dollars to replace the car made it to about 130000 miles and the transmission fully went out the car is sitting behind my house currently waiting for me to raise the money to fix it the car was used for daily commute to work and had regular maintenance and I don't beat on my vehicles so there was nothing done on my half to cause any damage to the transmission

NHTSA ODI #11709934

Mileage unknown · Jan 8, 2026
Power Train

Transmission failed days of buying the car used. Had less than 90,000 miles on it.

NHTSA ODI #11709807

Mileage unknown · Jan 8, 2026
Power Train

Trans is shot bearing went in it I understand they had problems with 2018-2019

NHTSA ODI #11709734

Mileage unknown · Jan 8, 2026
Power Train

Car is making a clunking/whirring noise that speeds up with acceleration and slows with deceleration. Also beginning to have a vibration. No warning lights on the dashboard. Dealer states an entire new transmission is needed, more than $11,000. This is a large financial burden. I see reports online that there is a known issue …

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Car is making a clunking/whirring noise that speeds up with acceleration and slows with deceleration. Also beginning to have a vibration. No warning lights on the dashboard. Dealer states an entire new transmission is needed, more than $11,000. This is a large financial burden. I see reports online that there is a known issue with the CVT transmissions in C-HRs causing failure, and Toyota Canada has extended warranties to cover the problem. Toyota USA has not yet. As this is a known problem with this part, please initiate a recall or encourage a warranty extension, something to address this so that transmissions are not failing on the road - most owners do not have this amount of money to cover a sudden, expensive repair/replacement like this.

NHTSA ODI #11709596

Official recalls

1

19V877000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:rear/other

Dec 11, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence & remedy

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Seat Belts:rear/other

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.