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2020 Toyota C-HR

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Toyota C-HR do not stand out strongly from the model-year median of 48.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 62 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Power Train complaints

47 reports
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Mileage unknown · Dec 10, 2025
Power Train

The bearing in the transmission has failed at 92384k miles. This is a known issue and Toyota has not issued a recall. My car is currently at the dealership I am waiting to hear if it's to be repaired or replaced.

NHTSA ODI #11704223

Mileage unknown · Nov 13, 2025
Power Train

CAR STARTED MAKING A HUMMING, WHINING TYPE NOISE. I WORK OUT OF TOWN SO WHEN WE WERE ABLE TO GET VEHICLE IN TO DEALERSHIP THEY STATED THAT IT IS THE TRANSMISSION. AND THE COST WAS OVER $10000 TO FIX. THIS IS A 5 YEAR OLD CAR!!! I STILL OWE $7000 ON THE CAR!!! I SHOULD NOT HAVE TO PAY ANOTHER CAR PAYMENT TO KEEP MY CAR GOING!!! I…

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CAR STARTED MAKING A HUMMING, WHINING TYPE NOISE. I WORK OUT OF TOWN SO WHEN WE WERE ABLE TO GET VEHICLE IN TO DEALERSHIP THEY STATED THAT IT IS THE TRANSMISSION. AND THE COST WAS OVER $10000 TO FIX. THIS IS A 5 YEAR OLD CAR!!! I STILL OWE $7000 ON THE CAR!!! I SHOULD NOT HAVE TO PAY ANOTHER CAR PAYMENT TO KEEP MY CAR GOING!!! I STARTED TO LOOK THINGS UP AND WE TOOK CAR TO A TRANSMISSION PLACE. THEY LOOKED IN TO IT AND STATED YES THE TRANISMISSION NEEDS REPLACED. THEY COULD ONLY FIND 1 OF THE PIECES NEEDED TO FIX TRANSMISSION. THEY ARE CHARGING $9000 ON IT. I CANT AFFORD TO BE DOING ALL OF THIS! HARD PART IS 5 YEARS AGO I WAS IN A MAJOR ACCIDENT BEING HIT BY A SEMI TRUCK. I HAD A CHR AT THE TIME. IT IS UNKOWN HOW I LIVED THROUGH EVERYTHING. THE CAR WAS DESTROYED. ODDLY ENOUGH THE DEALERSHIP ENDED UP GETTING A CHR THE WAS THE SAME AS MINE JUST NEWER. IT WAS MEANT FOR US TO GET THE VEHICLE. THIS CAR SAVED MY LIFE. SO WE BUY THE NEW CHR AND NOW THIS!!! I WAS OUT OF WORK FOR MONTHS, AND MEDICAL BILLS ARE ASTRONOMICAL!! PLEASE HELP! MY HUSBAND NAME IS [XXX] , THE VEHICLE WILL BE UNDER HIS NAME INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11699197

Mileage unknown · Nov 1, 2025
Power Train

The CVT transmission has a faulty bearing and it will fail within the next 30,000 miles. Toyota refuses to replace my transmission to the newer, better variant.

NHTSA ODI #11696890

Mileage unknown · Oct 22, 2025
Power Train

Good evening, My 2020 Toyota C-HR’s transmission broke down today while I was driving my kids to school. The car was last serviced on September 27, 2025, and at that time, no issues were mentioned regarding the transmission. I paid $269.19 for the service and $597.65 for the brake pad replacement. I was not expecting such a se…

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Good evening, My 2020 Toyota C-HR’s transmission broke down today while I was driving my kids to school. The car was last serviced on September 27, 2025, and at that time, no issues were mentioned regarding the transmission. I paid $269.19 for the service and $597.65 for the brake pad replacement. I was not expecting such a serious issue, especially with a relatively new car. The repair estimate I received is over $11,000, which I cannot afford. I’m a single mother living alone with my children, and this situation has put me in a very difficult position. I kindly ask that Toyota review my case for possible goodwill assistance or partial coverage, given that the car has been regularly maintained and is only slightly past the warranty limit. Thank you for your time and understanding. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11695132

Mileage unknown · Oct 18, 2025
Power Train

I was driving down the street, n while pressing on the gas , the car felt like the car was slowing down, even though still pressing the gas. You could hear the Rev of the engine. I was in a middle lane at the time, n was out at risk as I could not accelerated safely to get to an outside lane, car coasted where I was able to pull…

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I was driving down the street, n while pressing on the gas , the car felt like the car was slowing down, even though still pressing the gas. You could hear the Rev of the engine. I was in a middle lane at the time, n was out at risk as I could not accelerated safely to get to an outside lane, car coasted where I was able to pull into a parking lot. Car will crank, can hear car rev, while putting in gears, seems you can hear the gears shift. However the car will not move in any gear. Few mechanics pass by the area and stated the transmission has failed. Only 120k on car. There is no warning light that lit up, no check engine light. Just all of a sudden, out.

NHTSA ODI #11694323

Mileage unknown · Sep 17, 2025
Power Train

Transmission failure.

NHTSA ODI #11687995

Mileage unknown · Sep 15, 2025
Power TrainService Brakes

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replace…

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I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in the past couple years which is not normal at all, I don’t drive vehicle tech less nor has it ever been I wreck. Dealership is saying they need replacement again. Plz plz help me.

NHTSA ODI #11687276

Mileage unknown · Sep 14, 2025
Power TrainVehicle Speed Control

Transmission noise Acceleration issues

NHTSA ODI #11687154

Mileage unknown · Sep 11, 2025
Power Train

My transmission went out @105k without any warning. There is no engine light warning or anything. I can shift the gear into reverse, neutral, and drive but the car will not move. Took to dealership and was told that to fix the problem I have to change a whole new transmission which was quoted at 11.3k

NHTSA ODI #11686552

80,000 miles · Aug 28, 2025
Power Train

The contact owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was an abnormally loud humming sound coming from the front of the vehicle. The contact stated that the transmission was hesitating while shifting into gear. The contact stated that RPM was extremely elevated before upshifting to t…

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The contact owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was an abnormally loud humming sound coming from the front of the vehicle. The contact stated that the transmission was hesitating while shifting into gear. The contact stated that RPM was extremely elevated before upshifting to the next gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced due to a failed bearing. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

NHTSA ODI #11683675

Official recalls

1

19V877000 · Seat Belts: Rear/other:buckle Assembly; Seat Belts:rear/other

Dec 11, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence & remedy

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Additional source detail variants (2)

Seat Belts: Rear/other:buckle Assembly

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Seat Belts:rear/other

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.