2020 Toyota C-HR

I purchased my Toyota CHR 2020 LE right off the lot in 2020. In 2023, I had to replace my first transmission, THANK GOD THAT ONE WAS UNDER WARRANT. It is now 2026 and I am again, having to replace my transmission. This is a real safety concern. Just in the beginning stage of failure my car is sluggish to accelerate and I live in Houston, TX! People will run you over here if you aren't careful. No to mention the highway robbery that is being committed for having to pay half the cost of my car for a new transmission that is absolute garbage. It is absolutely ridiculous that no one has done anything about this yet. You sell a vehicle you know is having these issues without disclosing them. Shame on everyone involved.

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while accelerating and they finally said it was the transmission the second time I brought it in and that wasn’t covered by insurance. I’ve only put 11,000 miles on it and I’m the second owner. I bought it from a Lithia Nissan of Clovis.

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 miles and shortly after purchase. The vehicle had a documented history of regular maintenance performed at Toyota dealerships approximately every 3,000 miles. I was later informed by Toyota service personnel that the vehicle had previously been documented on 2/2/26 in the manufacturer’s internal system with a CVT fault and a recommendation for transmission replacement prior to my purchase, which was not disclosed in any public vehicle history reporting system. This raises a major safety concern that the transmission failure may be part of a broader pattern of CVT reliability issues affecting this model and drivetrain family. I am submitting this complaint due to the sudden loss of propulsion at highway speed, which presents a potential safety hazard to drivers and surrounding traffic. And deceptive practices of undisclosed known safety issues by Toyota of USA.

The contact's customer owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was a grinding and whining sounds coming from the transmission. The contact diagnosed the vehicle and determined that the CVT transmission was failing and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 76,000.

Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle was not always accelerating smoothly. The symptoms were initially intermittent but gradually became more noticeable over time. Meanwhile, there were no warning lights or signs displayed and I was so insured that Toyota produces very safe cars that I wasn't so aware it could be unsafe to drive it. Recently the vehicle developed a severe rattling noise while driving. And even now - no warning light appeared on my car screen. Toyota dealership service inspection indicated an internal transmission failure requiring full transmission replacement, with an estimated repair cost of approximately $15,000. The vehicle currently has only 77,980 miles. A major transmission failure at this mileage appears premature. I have also learned that other Toyota C-HR owners have reported similar CVT transmission issues. Because the transmission affects acceleration and drivability, I am concerned that this condition could potentially create a safety risk in traffic, particularly during merging or acceleration situations.

I have a 2020 Toyota C-HR with 95,000 miles. The transmission is making whining noises and needs to be replaced. This is a known defect that has been reported by an excessive amount of Toyota C-HR owners. In some regions, it was reported that Toyota extended the warranty on the CVT transmission for certain 2018–2019 models to 10 years or 193,000 km but they have not done this with the 2020 C-HR that has the exact same issue. [XXX] I am scared to drive the car because I don't want it to leave me stranded. The local Toyota dealer has given me a repair estimate of over $13,000 which is almost as much as the car is worth. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)