2018 Toyota C-HR

I bought the car in May of 2021 with roughly 40,000 miles. It is now June of 2026 and I have roughly 111,000. Regularly maintenanced. My front sensor system went out last year, so I cannot use cruise control, auto brights, lane assist, emergency braking system, etc. It is a pretty penny to replace that. My transmission is now going out and I am faced with replacing the transmission or replacing the vehicle that I still owe money on- roughly $8,500. There are no warning signs other than the signs for my front sensor system not working. I have seen other complaints with the exact problems I am facing and I believe a recall is appropriate.

I was driving when the dashboard lights all turned on and started getting warning messages too. The gas pedal wasn't giving anymore and the car would not accelerate. Luckily I was able to roll into a parking lot where we waited almost 2 hours for a tow. The car fortunately was still running so we had the a/c on while waiting (important for later.) Had it taken to a collision center thinking a squirrel got in the engine... that happened a few months ago. They had it towed to Toyota who said there was no issue found and it was most likely a battery issue. No sir it didn't turn off after stalling on me for 2 hours which hello... battery! So he said he would check it again after I informed him I don't feel safe in it. Well next day I get told its the transmission with no warranty because it's just over 60,000 miles. Ridiculous! Oh and no mention of the battery now...

I own a 2018 Toyota C-HR with approximately 117,600 miles. The vehicle has developed a transmission bearing failure, causing a loud whining/humming noise that increases with vehicle speed. I have been informed that the bearing inside the transmission is failing. This appears to be a premature transmission defect that could affect the safe operation and reliability of the vehicle. I am submitting this complaint because I believe other Toyota C-HR owners may be experiencing similar transmission bearing issues. The vehicle has been maintained regularly, and this type of major transmission failure should not occur under normal use. I request that NHTSA investigate potential transmission defects in the 2018 Toyota C-HR.

Transmission Failure. I purchased a 2018 model year Toyota CH-R new from a dealer and recently heard a clicking/grinding noise from some component of the powertrain. Inspection by an independent automotive repair shop and a Toyota dealership have advised the problem is a non-specific transmission issue (without removing and taking apart the transmission, the precise transmission component which is failing can not yet be determined). In conducting some research, it appears that the 2018 Toyota CH-Rs sold in North America were equipped with an automatic Continuously Variable Transmission (CVT) which has since been shown to have a known transmission bearing defect primarily affecting the 2018-2020 model years. With the 2018 model year appearing to be the most problematic model year (41% of reports). Consequently, Toyota Canada has initiated an extended warranty for the CVT in this model for vehicles purchased in Canada which reportedly extends the warranty to 10 years and an unlimited number of miles for repairs made before September 2026. Unfortunately, Toyota within the United States does not appear to have provided this same consideration for a problem which Toyota would appear to admit is a known issue. It is unclear (to me) whether this matter would be considered a 'safety issue', although I would assume a seizing transmission while at highway speeds would certainly be a concern for the driver/passengers of that vehicle and possibly other drivers in proximity when this occurs; and this is a systemic issue in a specific make/model of vehicle. I am basing my information provided from the Canadian Automobile Protection Association (APA), found at www.apa.ca website (specific link to issue: [XXX]). Additional sites claiming the same or similar information can also be found online. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. The Transmission Failed. It is currently at Toyota Of Elizabeth City. It has75,000 miles and it was determined the Transmission needs to be replaced, which after investigation is a known issue with this model. There estimate for replacing was nearly $12,800. 2. The vehicle was taken to the dealer when I heard a strange noise when driving. 3. The vehicle has been inspected and is currently at my local Toyota Dealer (Toyota Of Elizabeth City) 4. there were no light or warning other than a loud growling noise when driving. I have 5 Vehicles and all are Toyotas. I have stuck with them based on reliability. This is very upsetting and I would like Toyota assistance in resolving this issues.

- Transmission Bearing is failing. Which is common in this make and model from what I can look up. - My safety is at risk because at any given moment my transmission can go out, from what the mechanic said is a faulty bearing Toyota has made in these cars before. - Yes, I saw a mechanic who stated this issue. - No, Toyota won’t do anything or give me an extended warranty on the transmission because of the faulty bearings unless you guys state that the car is recalled. - No signs or anything, the only way I knew something was wrong was because my car randomly started a “low growl” that got louder quickly

CVT bearing failure started a little after 100,000 miles. Toyotas estimate for repair is $14,000 and the CVT is on national back order for at least 3 months. Toyota does not sell replacement parts so even if a transmission shop wanted to do the repair they couldn’t because parts are not available. This totaled our car that we bought new only 8 years ago.