2018 Toyota C-HR

I purchased this vehicle new in 2018 was never made aware of any recalls on the transmission, took it to the toyota dealership for oil change and what I thought was a hub bearing from the sound. We were told the bearing in the transmission was faulty and the transmission needs to be replaced at the cost of 13,000. I have done research and found that there was a recall on the 2018 toyota chr but only certain vin numbers. My vin number was not one that was recalled. This has put a bitter taste in my mouth because there is oviously an issue with all chr transmissions. There was no warning message just the rubbing sound coming from the transmission. Toyota corporate needs to be made aware of this problem, im sure they already know.

Hello, The 2018 Toyota C-HR has approximately 44,000 miles on it from one owner bought new from a dealer in July, 2017. It has been maintained with all the regular interval services. It has low milage because the owner, my wife has a job that doesn't require her to drive a lot. Sometime within the last four months the car has slowly developed a whining noise where the pitch goes up and down with the speed of the tires rather than the RPMs. There aren't any warning lights or other indicators only the whining noise as you drive. We had an independent garage look at it, they drove it and said it was coming from the transmission and to take it to a Toyota dealer. We took it to a Toyota dealer and did a test drive with a service agent who heard the noise and wrote up a repair ticket that said the transmission needs to be replaced. The cost quoted to us is approximately $11,500 with tax. The car would have a trade in value of $13K-15K if it didn't have this defect. The warranty on the transmission is 50,000 miles or 5 years which because of my wife's low yearly mileage, the problem is coming to light at a significantly lower mileage than the warranty but unfortunatley outside of the timeframe. I opened a case with Toyota Corporate service line to see if they would at least help financially with the defect but they refused any out of warranty help or any other options. We are now stuck with a mostly worthless low mileage Toyota car and don't know what to do. I have read on various Web forums that this major problem is common in this year and model of this car and that Toyota has been aware of it for quite some time. They never issued a recall on our Lemon of a car and we feel that we have a car that is unsafe to drive a long distance and will soon become unsafe to drive any distance. The car is available for any inspection upon request. We feel that Toyota sold us a bad car with a short lifespan and would appreciate any advise or help. Thank you.

The transmission bearing has an internal failure making the vehicle jerk and noisy. When I drive the car it shakes / jerks A LOT. My safety is put at risk because the car can stall out. TOYOTA LET ME DRIVE MY CAR HOME FROM THE SERVICE DEPARTMENT AFTER FAILING TO FIX THE ISSUE. I currently cannot drive my car because I can stall out and crash! I had no warnings, no lights , no nothing telling me there was an issue ! It just started jerking when I was driving. I have been to the dealer I bought the car from and they did nothing to fix the issue. How can an issue like this not show up on my car dashboard!! ? I have video of the car jerking as well.

The vehicle is making a very odd and distinct noise when accelerating, shifting, and/or idling. At a Toyota dealership, the diagnosis is that the transmission needs to be replaced. This issue first occurs around 72000 miles in conjunction with multiple malfunctioning lights turning on. There is a trend growing amongst the CHR community that vehicles manufactured in Turkey are developing transmission issues before or at the 100,000 mileage range.

The contact owns a 2018 Toyota C-HR. The contact stated that while his daughter was at a stop sign, several unknown warning lights illuminated. The contact stated that the vehicle failed to shift out of low gear and the vehicle failed to respond as needed while depressing the accelerator pedal. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to a local dealer for assistance. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure but offered no assistance. The approximate failure mileage was 102,000.

The contact owns a 2018 Toyota C-HR. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound, and the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, and the transmission was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.