NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
106 reports79,023 miles · Apr 13, 2015
Electrical SystemLatches/locks/linkages
ON 3/25/15 THE FRONT PASSENGER DOOR LOCKED AND COULD NOT BE UNLOCKED WITH FOB OR SWITCH ON DRIVERS DOOR. AFTER ABOUT 5-10 MINUTES IT UNLOCKED. SINCE THEN THEY SAME THING HAS HAPPENED TO BOTH REAR DOORS AT SAME TIME. WHEN HITTING THE UNLOCK BUTTON ON FOB THE DOOR BEEPS SEVERAL TIMES, BUT DOES NOT UNLOCK. I GAVE UP TRYING TO U…
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ON 3/25/15 THE FRONT PASSENGER DOOR LOCKED AND COULD NOT BE UNLOCKED WITH FOB OR SWITCH ON DRIVERS DOOR. AFTER ABOUT 5-10 MINUTES IT UNLOCKED. SINCE THEN THEY SAME THING HAS HAPPENED TO BOTH REAR DOORS AT SAME TIME. WHEN HITTING THE UNLOCK BUTTON ON FOB THE DOOR BEEPS SEVERAL TIMES, BUT DOES NOT UNLOCK. I GAVE UP TRYING TO UNLOCK IT AND WENT TO MY NEXT DESTINATION. AFTER COMING OUT, THE REAR DOOR UNLOCKED NORMALLY. I NEVER KNOW NOW WHEN THE DOORS WILL UNLOCK, AND AM AFRAID I WILL GET TOTALLY LOCKED IN OR OUT AT SOME POINT. I HAVE AN APPT. ON THURSDAY AT TOYOTA TO HAVE IT CHECKED OUT. HOPEFULLY THEY CAN FIND THE CAUSE. I HAVE READ ONLINE THAT IT COULD BE A FUSE, BAD RELAY OR WIRING ISSUE. WE SHALL SEE WHAT THEY SAY. *TR
NHTSA ODI #10705301
37,000 miles · Mar 18, 2015
Structure
MY DRIVERS DOOR LOST A NUT ON THE TOP BOLT OF THE DOOR CLOSING MECHANISM. THE DOOR BEGAN TO CLICK WHEN OPENED AND CLOSED. WITHIN A WEEK THE BOTTOM NUT OF THE SAME DOOR CLOSING MECHANISM BEGAN TO PULL THROUGH THE METAL. TOYOTA DEALERSHIP REFUSED TO REPAIR IT AND SENT ME TO A BODY SHOP. THE BODY SHOP MANAGER TOLD ME HE HAD SEEN TH…
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MY DRIVERS DOOR LOST A NUT ON THE TOP BOLT OF THE DOOR CLOSING MECHANISM. THE DOOR BEGAN TO CLICK WHEN OPENED AND CLOSED. WITHIN A WEEK THE BOTTOM NUT OF THE SAME DOOR CLOSING MECHANISM BEGAN TO PULL THROUGH THE METAL. TOYOTA DEALERSHIP REFUSED TO REPAIR IT AND SENT ME TO A BODY SHOP. THE BODY SHOP MANAGER TOLD ME HE HAD SEEN THIS SAME ISSUE LATELY ON A LOT OF TOYOTAS. I HAD TO PAY FOR MY REPAIRS WHEN IT WAS CAUSED BY NORMAL DOOR OPENING AND CLOSING. NO EXCESSIVE USE OR INCIDENT SUCH AS WIND WAS INVOLVED I HAVE OWNED THIS CAR SINCE IT WAS NEW. I'M NOT SURE IF IT IS AN ISSUE WITH HOW TIGHTLY TOYOTA IS PUTTING THE BITS ON OR AN ISSUE WITH A PART, BUT IT CAUSES DAMAGE AND COSTLY REPAIRS. TOYOTA SHOULD BE ACCOUNTABLE. *TR
NHTSA ODI #10695185
45,000 miles · Nov 2, 2014
Electrical System
OCCASIONALLY, THE VEHICLE WILL NOT LOCK WHEN I USE THE FOB OR USE THE DRIVERS MANUAL LOCKING SWITCH ON THE DOOR. THIS IS HAPPENING WHEN I EXIT THE VEHICLE. I HIT THE FOB LOCK BUTTON AND THE CAR BEEPS ONCE, BUT THE FRONT DRIVERS DOOR DOES NOT LOCK, AND THE DOOR LOCK DOES NOT MOVE TO A LOCKING POSITION, IT STAYS IN THE UNLOCKED …
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OCCASIONALLY, THE VEHICLE WILL NOT LOCK WHEN I USE THE FOB OR USE THE DRIVERS MANUAL LOCKING SWITCH ON THE DOOR. THIS IS HAPPENING WHEN I EXIT THE VEHICLE. I HIT THE FOB LOCK BUTTON AND THE CAR BEEPS ONCE, BUT THE FRONT DRIVERS DOOR DOES NOT LOCK, AND THE DOOR LOCK DOES NOT MOVE TO A LOCKING POSITION, IT STAYS IN THE UNLOCKED POSITION. WHEN I HIT THE LOCK BUTTON ON THE FOB, THE CAR BEEPS 8 TIMES AND STILL DOES NOT LOCK. IN ORDER TO LOCK THE CAR, I HAVE TO ENTER THE FRONT PASSENGER DOOR AND MANUALLY LOCK THE FRONT DRIVERS DOOR. THE PROBLEM OCCURS ABOUT ONCE PER WEEK. IT STARTED ABOUT A YEAR AGO. *TR
NHTSA ODI #10651947
27,500 miles · Sep 4, 2014
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING FORWARD INTO A PARKING SPACE, THE VEHICLE SUDDENLY SURGED FORWARD APPROXIMATELY 4 TO 5 FEET CRASHING INTO A METAL POLE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED AS HIS FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL TO APPLY THE BRAKES. A POLICE …
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TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING FORWARD INTO A PARKING SPACE, THE VEHICLE SUDDENLY SURGED FORWARD APPROXIMATELY 4 TO 5 FEET CRASHING INTO A METAL POLE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED AS HIS FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL TO APPLY THE BRAKES. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,500.
NHTSA ODI #10630723
Mileage unknown · Sep 2, 2014
Air BagsCrash
2011 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO AIRBAGS DID NOT DEPLOY DURING VEHICLE ACCIDENT. *SMD THE CONSUMER STATED ANOTHER VEHICLE, STOPPED ABRUPTLY. *JB
NHTSA ODI #10626717
45,222 miles · Jul 6, 2014
EngineSteeringUnknown Or Other
PURCHASE THE 2011 TOYOTA AVALON ON JUNE 13, 2010 WHICH ON MY FIRST SERVICE DATE I COMPLAINED ABOUT THE STEERING COLUMN AND HARSH FEELING OF THE CAR DUE TO THE STEERING COLUMN. BUENA PARK TOYOTA KEPT TELLING ME THAT THERE WAS NOTHING WRONG RIGHT UP TO THE LAST SERVICE THAT WAS DONE THE END OF JUNE 2014. ON JUNE 30TH WENT TO VICTO…
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PURCHASE THE 2011 TOYOTA AVALON ON JUNE 13, 2010 WHICH ON MY FIRST SERVICE DATE I COMPLAINED ABOUT THE STEERING COLUMN AND HARSH FEELING OF THE CAR DUE TO THE STEERING COLUMN. BUENA PARK TOYOTA KEPT TELLING ME THAT THERE WAS NOTHING WRONG RIGHT UP TO THE LAST SERVICE THAT WAS DONE THE END OF JUNE 2014. ON JUNE 30TH WENT TO VICTORVILLE TO VISIT MY WIFES SISTER. ON JULY 2 2014 WE STARTED BACK HOME WHEN THE ENGINE LIGHT AND TRACKING LIGHT CAME ON, FORTATLEY THE ISSUE HAPPENED BEFORE COMING DOWN THE CAJHON PASS ON HIGHWAY 15. WE WHERE ONLY 2 MILES AWAY FROM THE TOYOTA DEALERSHIP IN VICTORVILLE AND THEY FOUND THAT THE STEERING COLUMN WAS FAULTY AND REPLACED COLUMN ASSY, STEERING AND BOLDT STEERING LOCK. PLUS PO500 TRANS SPEED SENSOR POSS LOOSE CONNECTIONS CLEANED AND TIGHTENED CONNECTIONS AT SPEED SENNSOR. THE DEALERSHIP STATED IT SHOWES A DEFECT ON THE COMPUTER SHOWING THE STEERING COLUMN HAS A DEFECT. WHY ISN'T THERE A RECALL CONCERNING THE ABOVE THIS IS VERY DANGEROUS PROBLEM WHICH COULD TAKE A LOT OF INNOCENT LIFES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
NHTSA ODI #10608465
78,545 miles · Apr 13, 2014
Air BagsCrashInjury
WAS HIT FROM THE REAR BY F250 FORD TRUCK ,AND MY AIRBAGS DID NOT WORK,MY WIFE HIT HER HEAD ON GLASS AND MY KNEE HIT FRONT PASSAGER SIDE DASH. *JS
NHTSA ODI #10579475
8,500 miles · Apr 9, 2014
Steering
TELESCOPING LEVER RELEASES BY ITSELF CAUSING WHOLE STEERING WHEEL TO SUDDENLY COLLAPSE TO SEATED (LOWEST) POSITION. EXTREMELY DANGEROUS DRIVING WITHIN SPEED LIMIT (55 MPH) WHILE ON HIGHWAY. IT HAPPENS SUDDENLY, UNEXPECTED AND TOTALLY INEXCUSABLE IF AN ACCIDENT WHICH COULD BE FATAL OCCUR. THERE NUMEROUS COMPLAINTS BUT NO AUT…
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TELESCOPING LEVER RELEASES BY ITSELF CAUSING WHOLE STEERING WHEEL TO SUDDENLY COLLAPSE TO SEATED (LOWEST) POSITION. EXTREMELY DANGEROUS DRIVING WITHIN SPEED LIMIT (55 MPH) WHILE ON HIGHWAY. IT HAPPENS SUDDENLY, UNEXPECTED AND TOTALLY INEXCUSABLE IF AN ACCIDENT WHICH COULD BE FATAL OCCUR. THERE NUMEROUS COMPLAINTS BUT NO AUTHORIZED REPAIRS FROM THE MANUFACTURE AT THIS TIME WHICH IS SOMEWHAT DISAPPOINTING DUE TO THE FACT THAT THIS IS A "SAFTEY ISSUE". PLEASE HELP US IN GETTING THIS MATTER RESOLVED SINCE IT HAS BEEN GOING ON FOR YEARS, FORTUNATELY I THINK THERE HASN'T BEEN ANY FATALITIES "YET". *TR
NHTSA ODI #10578683
15,610 miles · Mar 30, 2014
Electrical SystemFuel System, GasolineService BrakesCrash
FEBRUARY 25, 2014, I ARRIVED FOR MY 2 P.M. DOCTOR'S APPT AND DROVE VERY SLOWLY INTO A PARKING SPACE. I WAS CONSTANTLY BRAKING BECAUSE THE TOYOTA AVALON SPORT 2011 HAS LOTS OF LOW TRIM IN THE FRONT OF THE CAR AND I DID NOT WANT TO SCRATCH THE CAR. I KEPT MY FOOT ON THE BRAKE, STOPPED THE CAR, THEN OPENED THE DOOR TO CHECK THE W…
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FEBRUARY 25, 2014, I ARRIVED FOR MY 2 P.M. DOCTOR'S APPT AND DROVE VERY SLOWLY INTO A PARKING SPACE. I WAS CONSTANTLY BRAKING BECAUSE THE TOYOTA AVALON SPORT 2011 HAS LOTS OF LOW TRIM IN THE FRONT OF THE CAR AND I DID NOT WANT TO SCRATCH THE CAR. I KEPT MY FOOT ON THE BRAKE, STOPPED THE CAR, THEN OPENED THE DOOR TO CHECK THE WHITE LINE TO SEE IF I WAS IN MY PARKING SPACE. THEN, THE MOTOR BEGAN ACCELERATING VERY RAPIDLY. BEFORE I COULD TURN THE ENGINE OFF, THE CAR LUNGED FORWARD AND I FELT LIKE I WAS AIRBORNE. WITHIN SECONDS, THE CAR HIT THE VERY TALL HEAVY METAL AND GLASS DOORS OF THE DOCTOR'S OFFICE AND STOPPED. THE CAR WAS COVERED WITH GLASS. THE METAL DOORS OF THE OFFICE WERE DAMAGED. PLEASE NOTE, THE AIRBAGS DID NOT DEPLOY. THE ENTIRE FRONT OF THE CAR: GRILL, HEADLIGHTS, FENDERS AND HOOD WERE DAMAGED. THANKFULLY NO ONE WAS INJURED. *TR
NHTSA ODI #10575701
35,400 miles · Mar 28, 2014
Seats
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE FRONT DRIVER'S SIDE HEATED SEAT ACTIVATED WHEN SUDDENLY, A LOUD BANG WAS HEARD. THE FRONT DRIVER'S SEAT CUSHION THEM BECAME SUNKEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO LOC…
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TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE FRONT DRIVER'S SIDE HEATED SEAT ACTIVATED WHEN SUDDENLY, A LOUD BANG WAS HEARD. THE FRONT DRIVER'S SEAT CUSHION THEM BECAME SUNKEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,400.
NHTSA ODI #10575395