2008 Toyota Avalon

TOOK MY CAR TO THE LOCAL DEALER TOO HAVE HEADLIGHTS LOOKED AT BECAUSE A POLICE OFFICER PULLED ME OVER FOR "NO HEADLIGHT PASSENGER SIDE". WHEN I TURNED THE LIGHTS ON FOR HIM, IT CAME BACK ON. THEN I FOUND BOTH HIGH BEAMS BURNED OUT AND THE DRL'S ALSO DID NOT WORK. SO, OFF TO THE DEALER. THEY FOUND BOTH HIGH BEAM BULBS EXPLODED, AND COULD NOT REPRODUCE ANYTHING ELSE / FIND ANY OTHER PROBLEM. THEY REMOVED THE HIGH BEAM BULBS BUT NEGLECTED TO INFORM ME. NOW AFTER SOME RESEARCH I FOUND OUT THESE PROBLEMS ARE KNOWN TO TOYOTA. THEY EXTENDED THE WARRANTY TO 72,000 MILES, BUT, WOULD NOT COVER MY CAR THAT I BOUGHT FROM THEM WITH 82,000 MILES ON IT... MY CAR NOW HAS 97,000 MILES ON IT BUT NOTHING DOES ME ANY GOOD WHEN THE LIGHTS GO OUT CROSSING THE ROCKY MOUNTAINS IN THE MIDDLE OF THE NIGHT... TALK ABOUT A AHA MOMENT. IT IS A COMPLETE SAFETY ISSUE WETHER THEY ADMIT IT OR NOT.. I HAVE BOUGHT MY 3 CARS FOR THE SAME DEALERSHIP / SALESMAN... MY LIFE AND THE LIVES OF MY FAMILY ARE WAY MORE IMPORTANT THAN A HEADLIGHT ISSUE. I HAVE REPLACED THE HIGH BEAM BULBS MYSELF, NOW WORKING ON THE LOW BEAMS BECAUSE I HAVE BEEN TOLD THEY WILL GO OUT SOON.

ALL OF A SUDDEN THE HIGH-BEAM HEAD LIGHTS STOPPED WORKING WHEN THE CAR WAS IN MOTION ON THE FREEWAY. LOW -BEAM LIGHTS WORK. THIS IS A REAL SAFETY HAZARD AND IS OBVIOUSLY A TOYOTA ENGINEERING FLAW. TOYOTA DID HAVE A WARRANTY ENHANCEMENT FOR THIS VEHICLE - 75,000 MILES OR 5 YEARS, WHICHEVER COMES FIRST. MY CAR HAS 52,000 MILES BUTS IS OVER 5 YEARS OLD. TOYOTA IS WELL AWARE OF THIS PROBLEM AND SHOULD BE REQUIRED TO FIX THIS, FREE OF CHARGE AND I SHOULD NOT BE REQUIRED TO PAY FOR THE FIX OF $2,500 PLUS LABOR, WHICH IS OUTRAGEOUS.

WHEN COMING BACK FROM A SHORT TRIP I NOTICED THAT THE RIGHT SIDE LOW BEAM HEADLAMP WAS OUT. THEN ONE DAY THE LIGHT WAS ON AGAIN THEN THE NEXT IT IS OUT. NOW IT RARELY COMES ON SO I.CALLED MY TOYOTA DEALER AND THEY SAID IT WOULD BE AT LEAST $200 FOR NEW LOW BEAM LIGHT BULB. I THEN TOOK IT TO A REPUTABLE REPAIR SHOP AND THEY SAID THAT THE BULB WAS NOT BAD BUT THE BALLAST WAS BAD. THEY SHOWED ME A LIST OF COMPLAINTS FROM ON LINE AND THEY SAID THERE WAS A RECALL FOR THAT PROBLEM. TOYOTA SAYS THERE IS NO RECALL. IF THIS IS SUCH A COMMON AND EXPENSIVE PROBLEM THERE SHOULD BE A RECALL. I RESEARCHED SEVERAL WEB SITES AND THERE ARE NUMEROUS COMPLAINTS ABOUT HEADLIGHT PROBLEMS ON THE 2008 AVALON. SOME PROBLEMS EXACTLY LIKE MINE OTHERS A LITTLE DIFFERENT BUT ALL ARE ABOUT MALFUNCTIONING HEADLIGHTS.

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT WAS COMPLETELY DISTORTED AND INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PASSENGER SIDE BULB HOUSING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN THE MANUFACTURER'S RECALL: CSC-10042925-9889 (EXTERIOR LIGHTING), BUT IT WAS EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,919. MA 09/03/15 THE CONSUMER STATED THE RIGHT SIDE HEADLAMP IMPLODED. UPDATED 12/10/15 *JS

TOYOTA SENT OUT A WARRANTY ENHANCEMENT NOTICE ABOUT JUNE 2012 THAT IF YOU HAD PROBLEMS WITH HIGH BEAM HEADLIGHTS ON MY MODEL VEHICLE TO TAKE THE CAR TO A DEALER. CAR HAD TO BE LESS THAN 5 YEARS OLD A UNDER 72,000 MILES. I ASK ABOUT MY CAR AND THEY SAID MY MILEAGE WAS TO HIGH. WITHIN A MONTH I FOUND OUT WHAT THE PROBLEM WAS. THE HIGH BEAM BULBS WOULD EXPLODE AS MINE DID. I WENT BACK TO TOYOTA TO ASK FOR A WAVER FOR THE REPAIR TO BE DONE. THEY AGAIN SAID NO. BUT WOULD BE HAPPY TO REPAIR IT FOR $2284.66. THE COST OF NEW HEADLIGHT ASSEMBLIES. IT SEEMS THAT THE ORIGINAL BULB WAS NO LONGER MADE AND THERE WAS NO DIRECT REPLACEMENT FOR IT. SOLUTION WAS THE $2284.66 REPAIR. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE COVERED NO MATTER THE AGE OR MILES OF A VEHICLE. THERE WAS NO MENTION IN THE NOTICE OF BULBS EXPLODING OR THAT THE ENTIRE ASSEMBLY WOULD NEED TO BE REPLACED. VERY MISLEADING ON THE PART OF TOYOTA.

LIGHTS JUST STOPPED WORKING. TOYOTA ACKNOWLEDGED THERE WAS A PROBLEM WITH THE HEAD LIGHTS AND WROTE SEVERAL DEALER SERVICE MEMOS CONCERNING THIS PROBLEM. AFTER TALKING WITH TOYOTA CONSUMER AFFAIRS THAT THIS WAS THEIR PROBLEM AND THEY SHOULD FIX IT, THEY SAID IT WAS OUT OF WARRANTY. THEY EVEN ADVISED ME THAT THE LOW BEAMS MAY FAIL. THEY WERE NOT CONCERNED ABOUT MY SAFETY AND TOLD ME JUST ABOUT TO POUND SAND. THEY COULD CARE LESS ABOUT THIS, EVEN THOUGH THEY'RE AWARE OF THE PROBLEM. MY SAFETY MEANS NOTHING, EVEN AFTER OWNING 5 TOYOTA VEHICLES. *TR