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2004 Toyota Avalon

Owner reports · Recalls · Investigations

More warning signs than most Avalon years

Owner complaints for the 2004 Toyota Avalon are substantially higher than the model-year median of 101.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 91 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 127 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

27 crash reports0 fire reports13 injury reports

What owners actually said

205 reports
79,982 miles · Mar 4, 2011
Latches/locks/linkages

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE FRACTURED WHILE ATTEMPTING TO OPEN DOOR. THE DEALER ADVISED REPLACING THE DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,982.

NHTSA ODI #10386471

30,000 miles · Feb 20, 2011
Exterior Lighting

MY 2008 TOYOTA AVALON HAD THE HIGH BEAM LIGHT FAIL AFTER APPROX. 30000 MILES. I TOOK IT TO THE DEALER AND TOLD THEM THE HIGH BEAM DID NOT WORK. I WAS INSULTED WHEN THEY ASKED, "WHAT DO YOU MEAN THEY DON'T WORK"? I TOLD THEM, "THEY DON'T TURN ON". I WAS TOLD THEY BOTH BURNED OUT AND I SAID THERE WAS NO WAY THEY WOULD BOTH BUR…

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MY 2008 TOYOTA AVALON HAD THE HIGH BEAM LIGHT FAIL AFTER APPROX. 30000 MILES. I TOOK IT TO THE DEALER AND TOLD THEM THE HIGH BEAM DID NOT WORK. I WAS INSULTED WHEN THEY ASKED, "WHAT DO YOU MEAN THEY DON'T WORK"? I TOLD THEM, "THEY DON'T TURN ON". I WAS TOLD THEY BOTH BURNED OUT AND I SAID THERE WAS NO WAY THEY WOULD BOTH BURN OUT AT THE SAME TIME. THEIR INSULTS CONTINUED WITH, "THEIR THE SAME AGE SO THEY CERTAINLY COULD BURN OUT AT THE SAME TIME." I EXPLAINED WHEN I WENT TO TURN THEM ON ONE NIGHT, ALL LIGHTS IN THE CAR WENT OUT AND I HEARD A POP SOUND. I WAS ABLE TO GET THE REGULAR LIGHTS BACK ON BUT THE HIGH BEAMS HAVE NEVER COME ON SINCE. AFTER THEY CHECKED THE CAR I WAS INFORMED, "THEY DIDN'T JUST BURN OUT, THEY BLEW UP". EVEN WITH THEIR STATEMENT THE DEALER WOULD NOT ADMIT TO ANY ELECTRICAL PROBLEMS WITH THE CAR. THEY WERE GOING TO CHARGE ME $250 PER LIGHT. WITH THEIR ATTITUDE, I DIDN'T GET THEM CHANGED. I MADE ANOTHER MISTAKE WITH THIS DEALER WHEN I GOT THE OILED CHANGED SEVERAL MONTHS LATER. TOYOTA NOW PROVIDES A BOGUS SAFETY REPORT. MY REPORT STATED ALL THE LIGHTS WORKED. IT ALSO STATED MY REAR WINDOW WIPER WAS IN EXCELLENT SHAPE AND DIDN'T NEED TO BE REPLACE. IF YOU'VE EVER SEEN AN AVALON, IT DOESN'T HAVE A REAR WINDOW WIPER. I GUESS THE VIRTUAL ONE WORKS JUST FINE. *TR

NHTSA ODI #10383405

71,986 miles · Jan 11, 2011
Steering

ON 30 DECEMBER 2010, I TOOK MY 2004 TOYOTA AVALON FOR SERVICE PER A RECALL FOR A STEERING BRACKET REPLACEMENT. I PICKED UP THE CAR ON 03 JANUARY 2011 AND DROVE IT HOME. THE NEXT TIME IT WAS DRIVEN WAS ON JANUARY 10 AND I NOTICED THE STEERING WAS "STICKING" SO I NOTIFIED THE TOYOTA SERVICE DEPARTMENT. WHILE DRIVING TO HAVE THE…

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ON 30 DECEMBER 2010, I TOOK MY 2004 TOYOTA AVALON FOR SERVICE PER A RECALL FOR A STEERING BRACKET REPLACEMENT. I PICKED UP THE CAR ON 03 JANUARY 2011 AND DROVE IT HOME. THE NEXT TIME IT WAS DRIVEN WAS ON JANUARY 10 AND I NOTICED THE STEERING WAS "STICKING" SO I NOTIFIED THE TOYOTA SERVICE DEPARTMENT. WHILE DRIVING TO HAVE THE VEHICLE CHECKED, THE STEERING LOCKED UP AND I NEARLY CRASHED BEFORE MANAGING TO STOP. THE CAR WAS TOWED IN FOR SERVICE AND I WAS TOLD THAT THERE WAS A PROBLEM WITH THE "STEERING RACK". I HAVE SERIOUS CONCERNS THAT REPAIRS TO THE STEERING DUE TO A RECALL WERE PERFORMED AND IMMEDIATELY FOLLOWING THIS PROBLEM OCCURRED. *TR

NHTSA ODI #10376320

Mileage unknown · Dec 15, 2010
Steering

2004 TOYOTA AVALON WITH A RECALL FOR THE STEERING COLUMN UPPER BRACKET. *KB THE CONSUMER STATED SHE EXPERIENCED THE STEERING PROBLEM PRIOR TO THE RECALL. *JB

NHTSA ODI #10370162

40,000 miles · Dec 9, 2010
Vehicle Speed ControlCrashInjury

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS SHIFTING FROM NEUTRAL TO DRIVE WHEN THE VEHICLE SUDDENLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES BUT THEY DID NOT RESPOND. THE VEHICLE CRASHED INTO THREE VEHICLES BEFORE IT FINALLY STOPPED AND THEN THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A R…

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TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS SHIFTING FROM NEUTRAL TO DRIVE WHEN THE VEHICLE SUDDENLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES BUT THEY DID NOT RESPOND. THE VEHICLE CRASHED INTO THREE VEHICLES BEFORE IT FINALLY STOPPED AND THEN THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS INSPECTED BY A REPRESENTATIVE FROM THE MANUFACTURER WHO STATED THAT NOTHING WAS WRONG. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000.

NHTSA ODI #10369809

36,000 miles · Dec 6, 2010
Air Bags

PRIOR REPORTS FOR AIR BAG #10354981. TODAY 12/6/10 THE AIR BAG LIGHT CAME ON AGAIN AFTER SPENDING $1000 IN SEPTEMBER 2010 TO FIX IT. THE LAST TIME IT WAS FIXED SERVICE DEPT TOLD ME THE WIRES WERE FRAYED AND SHOOTING OUT SPARKS. THEY SAID I WAS LUCKY TO GET TO THEM SO QUICKLY BEFORE A FIRE STARTED. *TR

NHTSA ODI #10369396

37,000 miles · Nov 15, 2010
Vehicle Speed ControlCrashInjury

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT AS SHE SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL LIGHTLY, THE VEHICLE RAPIDLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO STOP THE ABNORMAL ACCELERATION BY DEPRESSING THE BRAKES BUT TO NO AVAIL. SHE CRASHED INTO THREE CARS AS A RESULT OF THE SUDD…

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TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT AS SHE SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL LIGHTLY, THE VEHICLE RAPIDLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO STOP THE ABNORMAL ACCELERATION BY DEPRESSING THE BRAKES BUT TO NO AVAIL. SHE CRASHED INTO THREE CARS AS A RESULT OF THE SUDDEN ACCELERATION AND WAS REPORTED AS INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THERE WERE ALSO PICTURES AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 37,000.

NHTSA ODI #10365774

61,399 miles · Oct 19, 2010
Steering

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. HE RECEIVED A RECALL LETTER REGARDING RECALL 10V345000, STEERING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED AND THE CONTACT STATED THAT THE HEAT WAS WORKING NORMALLY. THE VEHICLE WAS PURCHASED USED IN 2008. THE CONTACT STATED THE HEAT WAS WORKING FINE UNTIL HE TOOK HIS…

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TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. HE RECEIVED A RECALL LETTER REGARDING RECALL 10V345000, STEERING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED AND THE CONTACT STATED THAT THE HEAT WAS WORKING NORMALLY. THE VEHICLE WAS PURCHASED USED IN 2008. THE CONTACT STATED THE HEAT WAS WORKING FINE UNTIL HE TOOK HIS VEHICLE TO THE DEALER; HOWEVER, THE DEALER WAS NOTIFIED AND WOULD NOT RETURN HIS CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,399 AND THE CURRENT MILEAGE WAS 61,429.

NHTSA ODI #10361173

500 miles · Oct 18, 2010
Air Bags

2004 TOYOTA AVALON XLS. SRS LIGHT COMES ON INTERMITTENTLY SINCE PURCHASING VEHICLE, DEALER CANNOT LOCATE PROBLEM. I HAVE BEEN ADVISED THAT THE AIRBAGS WILL NOT FUNCTION IF VEHICLE IS INVOLVED IN AN ACCIDENT WHEN LIGHT IS ON. *TR

NHTSA ODI #10361099

68,771 miles · Oct 7, 2010
Equipment

COMPLAINT AGAINST TOYOTA COMMENTS: SIRS, JULY 29, 2010 - TOYOTA MOTOR SALES, INC. ISSUED A RECALL FOR MODEL YEAR 2000-2004 TOYOTA AVALONS. TOYOTA STATED THAT CUSTOMERS WILL BE NOTIFIED "...BEGINNING IN LATE AUGUST 2010 TO BRING THEIR VEHICLES TO THEIR TOYOTA DEALER FOR REPLACEMENT OF THE STEERING COLUMN BRACKET..." AS OF TODAY, …

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COMPLAINT AGAINST TOYOTA COMMENTS: SIRS, JULY 29, 2010 - TOYOTA MOTOR SALES, INC. ISSUED A RECALL FOR MODEL YEAR 2000-2004 TOYOTA AVALONS. TOYOTA STATED THAT CUSTOMERS WILL BE NOTIFIED "...BEGINNING IN LATE AUGUST 2010 TO BRING THEIR VEHICLES TO THEIR TOYOTA DEALER FOR REPLACEMENT OF THE STEERING COLUMN BRACKET..." AS OF TODAY, OCTOBER 6, 2010, NOTIFICATION HAS NOT BE SENT TO ME. ALTHOUGH I HAVE HAD THE PART REPLACED, THE REPLACEMENT WAS DUE ONLY TO MY DILIGENCE AND NOT TO THE PRUDENCE OF TOYOTA. I FEEL SYMPATHY FOR THOSE DRIVERS WHO MAY HAVE BEEN INVOLVED IN A NEEDLESS ACCIDENT BECAUSE THEY WERE UNAWARE OF THE DANGER THAT COULD OCCUR DUE A FAILURE OF A PART OF THEIR AUTOMOBILE. I RECOMMEND THAT NHTSA INVESTIGATE THIS SITUATION AT TOYOTA. *TR

NHTSA ODI #10359590

Official recalls

3

15V043000 · Air Bags:frontal

Jan 28, 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe vehicles manufactured January 18, 2002, to April 27, 2004. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Consequence & remedy

Consequence: Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.

Remedy: Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.

11V539000 · Engine And Engine Cooling

Nov 9, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Consequence & remedy

Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

10V345000 · Steering

Jul 29, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Consequence & remedy

Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.