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2004 Toyota Avalon

Owner reports · Recalls · Investigations

More warning signs than most Avalon years

Owner complaints for the 2004 Toyota Avalon are substantially higher than the model-year median of 101.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 91 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 127 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

27 crash reports0 fire reports13 injury reports

Air Bags complaints

127 reports
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43,952 miles · Feb 21, 2010
Air Bags

2004 TOYOTA AVALON, SRS LIGHT COMES ON WHILE DRIVING, TOYOTA CAN NOT GET A FIX BECAUSE THEY STATE THAT THE LIGHT HAS TO BE ON WHEN I BRING IT IN. I HAVE BEEN ABLE TO DO IT ONLY ONCE AND THEN IT WENT OFF BEFORE THEY COULD GET A DIAGNOSTIC READING. THE LIGHT WILL COME ON STEADY THEN FLICKER RANDOMLY. I WAS TOLD BY A TOYOTA REPRESE…

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2004 TOYOTA AVALON, SRS LIGHT COMES ON WHILE DRIVING, TOYOTA CAN NOT GET A FIX BECAUSE THEY STATE THAT THE LIGHT HAS TO BE ON WHEN I BRING IT IN. I HAVE BEEN ABLE TO DO IT ONLY ONCE AND THEN IT WENT OFF BEFORE THEY COULD GET A DIAGNOSTIC READING. THE LIGHT WILL COME ON STEADY THEN FLICKER RANDOMLY. I WAS TOLD BY A TOYOTA REPRESENTATIVE AT THE DEALERSHIP THAT IF A ACCIDENT WERE TO OCCUR WHILE THE LIGHT IS ON THAT THE AIR BAGS WOULD NOT DEPLOY. THEY ALSO STATED THAT THE COMPUTER IS NOT HOLDING THE ERROR CODE WHICH WOULD ASSIST IN FINDING THE PROBLEM. I HAVE TAKEN PHOTOS OF THE LIGHT ON WHILE DRIVING AND THIS WAS AT 43952 MILES. TO DATE THE CAR IS JUST ABOVE 90K MILES AND THE SRS LIGHT IS STILL RANDOMLY COMING ON. I HAVE TRIED MANY A TIMES TO GET TO A TOYOTA DEALERSHIP WHILE THE LIGHT IS ON BUT IT EITHER GOES OUT WHILE IN TRANSIT OR GOES OUT PRIOR TO DEALERSHIP HOOKING UP DIAGNOSTIC EQUIPMENT. I FEEL THAT THIS IS A MAJOR PROBLEM TO SAFETY OF MY FAMILY SINCE THE AIRBAGS WILL NOT DEPLOY IF THE SRS LIGHT IS ON. TOYOTA SHOULD LOOK FURTHER INTO THESE TYPES OF ISSUES SINCE IT IS IN MY ESTIMATION A MAJOR SAFETY ISSUE. I HAVE PHOTOS IF NEEDED. *TR

NHTSA ODI #10312452

Mileage unknown · Feb 16, 2010
Air BagsVehicle Speed ControlCrash

ON JULY 14, 2007 MY PARENTS WERE INVOLVED IN A SINGLE-CAR CRASH IN THE RESIDENTIAL AREA OF NEW BLOOMFIELD, MO. MY 84-YEAR-OLD FATHER WAS DRIVING A 2004 TOYOTA AVALON, SUDDENLY LEFT THE RIGHT SIDE OF THE ROADWAY, FLIPPED THE VEHICLE, AND LANDED UPSIDE DOWN, BACK ON THE PAVEMENT. MY 79-YEAR-OLD MOTHER WAS KILLED INSTANTLY FROM H…

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ON JULY 14, 2007 MY PARENTS WERE INVOLVED IN A SINGLE-CAR CRASH IN THE RESIDENTIAL AREA OF NEW BLOOMFIELD, MO. MY 84-YEAR-OLD FATHER WAS DRIVING A 2004 TOYOTA AVALON, SUDDENLY LEFT THE RIGHT SIDE OF THE ROADWAY, FLIPPED THE VEHICLE, AND LANDED UPSIDE DOWN, BACK ON THE PAVEMENT. MY 79-YEAR-OLD MOTHER WAS KILLED INSTANTLY FROM HEAD TRAUMA, AND MY FATHER PASSED AWAY FROM INJURIES SUSTAINED IN THE ACCIDENT 7 WEEKS LATER. THE AUTHORITIES COULD NOT DETERMINE THE CAUSE OF THE ACCIDENT, AND MY FATHER COULD NOT REMEMBER ANY DETAILS, AS HE HAD EXTRAORDINARY INTERNAL TRAUMA AND WAS IN ICU FOR MOST OF HIS REMAINING 7 WEEKS. I HAVE PETITIONED THE AUTO INSURER, ALLSTATE SEVERAL TIMES, BUT THEY HAVE NOT RESPONDED TO MY E-MAILS, AND ALTHOUGH IT IS LIKELY THIS VEHICLE HAS BEEN DESTROYED, BASED ON ALL THE MEDIA ABOUT SUDDEN ACCELERATION OF TOYOTA VEHICLES, THIS COULD CERTAINLY HAVE BEEN A CONTRIBUTING FACTOR TO, IF NOT THE CAUSE OF, THIS HORRIFIC ACCIDENT. WE HAVE BEEN VEXED BY THE WHOLE INCIDENT, AND IT NEVER OCCURRED TO ME TO REQUEST HAVING THE AVALON INSPECTED (HIGHLY RATED VEHICLE AND ALL...), UNTIL ALL THE RECENT MEDIA OF OTHER DEATHS INVOLVING TOYOTA VEHICLES. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 08/03/10 UPDATED 9/21/2011*CW

NHTSA ODI #10311070

50,000 miles · Feb 16, 2010
Air BagsCrashInjury

AS A SCHOOL BUS APPROACHED, I MOVED OVER SLIGHTLY TO THE RIGHT TO GIVE IT MORE ROOM. UNEXPECTEDLY, THE CAR ACCELERATED AND I HIT A TREE ON THE RIGHT SIDE OF THE ROAD. IT DID NOT OCCUR TO ME AT THE TIME OF THE ACCIDENT THAT THE 2004 AVALON XLS HAD SPED UP. THAT HAD OCCURRED TWICE BEFORE WHILE DRIVING. I SUFFERED A SLIGHT CHIP IN…

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AS A SCHOOL BUS APPROACHED, I MOVED OVER SLIGHTLY TO THE RIGHT TO GIVE IT MORE ROOM. UNEXPECTEDLY, THE CAR ACCELERATED AND I HIT A TREE ON THE RIGHT SIDE OF THE ROAD. IT DID NOT OCCUR TO ME AT THE TIME OF THE ACCIDENT THAT THE 2004 AVALON XLS HAD SPED UP. THAT HAD OCCURRED TWICE BEFORE WHILE DRIVING. I SUFFERED A SLIGHT CHIP IN MY LEFT ANKLE BONE. *TR

NHTSA ODI #10310754

20,000 miles · Aug 19, 2009
Air Bags

PROBLEMS WITH AIRBAG LIGHT BEING ON INTERMITTENTLY SINCE ABOUT 2005. JUST READ COMPLAINT ABOUT AIRBAG LIGHT IN THIS POSITION FAILING TO DEPLOY IN 2004 AVALON(SAME AS MINE) IN AN ACCIDENT WITH INJURIES. HAVE TAKEN MINE IN TO DEALER BUT LIGHT ALWAYS GOES OFF BEFORE THEY LOOK AT IT. I'M VERY SCARED NOW THAT I SEE THAT JUST THIS …

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PROBLEMS WITH AIRBAG LIGHT BEING ON INTERMITTENTLY SINCE ABOUT 2005. JUST READ COMPLAINT ABOUT AIRBAG LIGHT IN THIS POSITION FAILING TO DEPLOY IN 2004 AVALON(SAME AS MINE) IN AN ACCIDENT WITH INJURIES. HAVE TAKEN MINE IN TO DEALER BUT LIGHT ALWAYS GOES OFF BEFORE THEY LOOK AT IT. I'M VERY SCARED NOW THAT I SEE THAT JUST THIS YEAR A 2004 WAS INVOLVED IN ACCIDENT WITH PROBLEM WITH AIRBAG LIGHT STAYING ON AND AIRBAGS DID NOT DEPLOY ALTHOUGH VEHICLE TOTALED. THERE SHOULD BE A RECALL. *TR

NHTSA ODI #10280956

60,000 miles · Jul 24, 2009
Air BagsCrashInjury

I HAD AN AUTO ACCIDENT AND RAN INTO A TREE. CAR TOTALED HOWEVER, THE AIR BAGS DID NOT DEPLOY. CAR WAS A 2004 TOYOTA AVALON XLS, 4 DOOR MODEL. *TR

NHTSA ODI #10278249

18,923 miles · Sep 23, 2008
Air Bags

THE AIRBAG LIGHT COMES ON AT RANDOM TIMES. IT STAYS ON FROM A FEW SECONDS TO 15 MINUTES. LAST WEEK I WAS DRIVING A DISTANCE OF 60 MILES AND MY WIFE COUNTED 19 TIMES THAT THE LIGHT CAME ON. REPEATED CONTACT WITH THE LOCAL DEALER AND TOYOTA HAVE REVEALED THAT IF THE LIGHT IS ON AT IMPACT THE AIRBAGS WILL NOT DEPLOY. TOYOTA NEV…

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THE AIRBAG LIGHT COMES ON AT RANDOM TIMES. IT STAYS ON FROM A FEW SECONDS TO 15 MINUTES. LAST WEEK I WAS DRIVING A DISTANCE OF 60 MILES AND MY WIFE COUNTED 19 TIMES THAT THE LIGHT CAME ON. REPEATED CONTACT WITH THE LOCAL DEALER AND TOYOTA HAVE REVEALED THAT IF THE LIGHT IS ON AT IMPACT THE AIRBAGS WILL NOT DEPLOY. TOYOTA NEVER SEES THE LIGHT ON AND WILL DO NOTHING TO TRY TO REPAIR THE PROBLEM. THEY SAY IT WOULD BE TOO EXPENSIVE. I HAVE A 7 YEAR 70K WARRANTY. I HAVE PROVIDED SERIAL PICTURES OF THE LIGHT BEING ON. TOYOTA WILL NOT ACCEPT THIS AS"WE MUST SEE IT", LIKE I AM A LIAR. *TR

NHTSA ODI #10243158

Mileage unknown · Nov 25, 2006
Air BagsCrash

ON 9/28/2006 AT APPROXIMATELY 5:20 PM, MY WIFE & I WERE TRAVELING SOUTH ON THE BULLHEAD PARKWAY, BULLHEAD CITY, AZ, WHEN WE WERE STRUCK FRONT LEFT FENDER, PUSHING OUR VEHICLE INTO A STOPPED VEHICLE, TOTALING OUR VEHICLE, A 2003 TOYOTA AVALON. THE OWNER OF THE BODY SHOP TOLD US THAT HE WAS SURPRISED THAT NEITHER THE SIDE OR FRON…

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ON 9/28/2006 AT APPROXIMATELY 5:20 PM, MY WIFE & I WERE TRAVELING SOUTH ON THE BULLHEAD PARKWAY, BULLHEAD CITY, AZ, WHEN WE WERE STRUCK FRONT LEFT FENDER, PUSHING OUR VEHICLE INTO A STOPPED VEHICLE, TOTALING OUR VEHICLE, A 2003 TOYOTA AVALON. THE OWNER OF THE BODY SHOP TOLD US THAT HE WAS SURPRISED THAT NEITHER THE SIDE OR FRONT AIR BAG DEPLOYED EVEN THOUGH BOTH SENSORS WERE CRUSHED. I ADVISED TOYOTA, NY CITY OF THIS SO THAT THEY COULD INVESTIGATE AND CORRECT THIS PROBLEM. I DO NOT KNOW IF THEY DID OR NOT. *NM

NHTSA ODI #10174231

Official recalls

3

15V043000 · Air Bags:frontal

Jan 28, 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe vehicles manufactured January 18, 2002, to April 27, 2004. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Consequence & remedy

Consequence: Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.

Remedy: Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.

11V539000 · Engine And Engine Cooling

Nov 9, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Consequence & remedy

Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

10V345000 · Steering

Jul 29, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Consequence & remedy

Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.