2003 Toyota Avalon

TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAG) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AIR BAG WARNING LIGHT BEGAN FLASHING. THE SAME WEEK THE LIGHT STARTED FLASHING I RECEIVED A LETTER FROM TOYOTA NOTIFYING ME THAT THERE WAS A RECALL FOR A PROBLEM WITH THE SRS BECAUSE THE SRS CIRCUITS ARE SUSCEPTIBLE TO INTERNAL SHORTING. THE ELECTRICAL SHORT MAY CREATE AN ABNORMAL CURRENT FLOW AND INCREASED HEAT WHICH CAN DAMAGE THE CIRCUITS. I BROUGHT THE VEHICLE TO A CERTIFIED TOYOTA DEALER TO HAVE RECALL ADDRESSED. THE DEALER TOLD ME THEY PERFORMED THE FIX THAT WAS REQUIRED BY TOYOTA. THE WORK THAT THE DEALER PERFORMED DID NOT ADDRESS THE PROBLEM THAT WAS CAUSING AIR BAG WARNING LIGHT TO FLASH. I WAS TOLD THE AIR BAG LIGHT WAS FLASHING BECAUSE OF A SHORT. I CAN NOT FIGURE OUT HOW THIS SHORT IN THE SRS WOULD NOT BE COVERED UNDER THE RECALL. *TR

TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO STATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED OVER THE SUMMER OF 2014 A RECALL FOR MY 2003 TOYOTA AVALON REGARDING THE SRS (AIRBAG) WARNING LIGHT AND TO HANG TIGHT BECAUSE A 'FIX' WAS COMING SOON. OCTOBER 22, 2014 I RECEIVED A 2ND LETTER FROM TOYOTA MOTOR SALES, U.S.A. INDICATING THAT THE REPLACEMENT PART WAS IN AND TO CONTACT MY TOYOTA DEALERSHIP TO SCHEDULE AN APPOINTMENT. I CALLED WALKER TOYOTA (937.433.4950) LOCATED AT 8457 SPRINGBORO PIKE, MIAMISBURG, OH 45342 ON OCTOBER 23, 2014 AND ATTEMPTED TO SCHEDULE MY CAR FOR REPAIR. I WAS TOLD THAT THEY DID NOT HAVE THE REPLACEMENT PART BUT WOULD CONTACT ME SOON. ON NOVEMBER 3, 2014 THE SRS WARNING LIGHT CAME ON THE DASHBOARD. I IMMEDIATELY TOOK THE CAR TO THE NIGHT DROP AT WALKER TOYOTA WITH THE HOPE THE PART WOULD BE INSTALLED ON NOV. 4, 2014. I RECEIVED A PHONE CALL FROM BOB (SERVICE MGR.) THAT THERE WAS NO INDICATION THAT THE SRS WARNING LIGHT CAME ON BASED ON THE CAR COMPUTER AND BECAUSE THIS IS NOT CONSIDERED AN 'EMERGENCY' I HAVE TO WAIT 10 DAYS FOR A PART TO BECOME AVAILABLE. I NOW HAVE A CAR THAT I'M AFRAID TO DRIVE FOR FEAR OF THE AIRBAG DEPLOYING. I WAS ASSURED BY BOB THAT THIS HAS 'NEVER' HAPPENED TO HIS KNOWLEDGE. WOW.....THAT MAKES ME FEEL GOOD ABOUT IT. I THEN ASKED FOR A RENTAL CAR WITH A DISCOUNT BASED ON THIS ISSUE. I WAS TOLD THAT WALKER TOYOTA CANNOT GIVE A PRICE BREAK ON A RENTAL. KEEP IN MIND I'M A SCHOOL SECRETARY MAKING $32,000.00 A YEAR. $35 X 10 DAYS IS $350.00. I CAN'T AFFORD TO DO THAT. I AM NOW RESORTING TO BEGGING RIDES TO AND FROM WORK UNTIL THIS CAR IS SCHEDULED FOR A REPAIR. *TR

TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V147000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE AND DID PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); HOWEVER, THE RECALL PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL CASE #[XXX] I RECEIVED A RECALL NOTICE ON MY TOYOTA AVALON 2003 IN JUNE OF 2014 . YOUR CUSTOMER SERVICE CENTER HAS FAILED OVER AND OVER TO TAKE CARE OF THIS MATTER! I HAVE SPOKEN WITH [XXX], AND NONE OF THEM SEEMED TO UNDERSTAND THAT I NEEDED TO SPEAK WITH A SUPERVISOR NONE EVEN WOULD GET A SUPERVISOR ON THE PHONE. THE DEALERSHIP NEAR ME TOYOTA OF COOL SPRINGS AFTER SPEAKING WITH THE SUPERVISOR THERE NAMED [XXX] TOLD ME EVEN AFTER 4 MONTHS THEY STILL WERE UNABLE TO SCHEDULE ANY SERVICE BECAUSE THEY DO NOT HAVE PARTS IN FOR THIS RECALL. I RECEIVED A NOTICE IN OCTOBER STATING THAT THE REMEDY WAS FOUND AND PARTS WERE DELIVERED TO ALL DEALERSHIPS.THE REMEDY RECALL NOTICE ALSO STATED THAT THE SERVICE SHOULD BE DONE IMMEDIATELY. THEY TOLD ME AT THE DEALERSHIP THAT THE SOONEST THEY CAN SCHEDULE ANYTHING IS SIX WEEKS FROM NOW IN DECEMBER. THAT IS NOT OK AS FAR AS I AM CONCERNED FOR A SAFETY RECALL THAT STATES IT SHOULD BE FIXED IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR