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2002 Toyota Avalon

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Avalon do not stand out strongly from the model-year median of 101.

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When problems were reported

Mileage at the reported incident

76 reports with mileage · 40 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports2 fire reports13 injury reports

Vehicle Speed Control complaints

25 reports
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100,000 miles · Mar 22, 2010
Vehicle Speed ControlCrashInjury

TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHEN SHE ENGAGE THE ACCELERATOR PEDAL, TO DRIVE THE VEHICLE IN REVERSE, THE VEHICLE ACCELERATED BACKWARDS. THE CONTACT STATED THAT SHE PUT THE VEHICLE IN DRIVE TO AVOID HITTING THE LIGHT POLE. THE VEHICLE ACCELERATED OVER A CURB AND CRASHED INTO A FENCE. THE CONT…

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TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHEN SHE ENGAGE THE ACCELERATOR PEDAL, TO DRIVE THE VEHICLE IN REVERSE, THE VEHICLE ACCELERATED BACKWARDS. THE CONTACT STATED THAT SHE PUT THE VEHICLE IN DRIVE TO AVOID HITTING THE LIGHT POLE. THE VEHICLE ACCELERATED OVER A CURB AND CRASHED INTO A FENCE. THE CONTACT DIDN'T STATE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT WAS INJURED. THE DRIVER WAS ABLE TO APPLY PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE INSURANCE COMPANY AUTHORIZED HAD THE VEHICLE TOWED TO AN AUTO BODY SHOP TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE APPROXIMATE CURRENT MILEAGE WAS 100,000.

NHTSA ODI #10321455

77,109 miles · Mar 12, 2010
Vehicle Speed ControlCrash

IN 2007 MY 2002 TOYOTA AVALON HAD A SERIOUS ACCIDENT DUE TO SUDDEN ACCELERATION. I WAS PARALLEL PARKING, HEADING SLOWLY FORWARD AT NO MORE THAN 1 OR 2 MPH WHEN THE CAR SUDDENLY TOOK OFF. MY CAR STRUCK THE CAR IN FRONT OF ME, CAREENED ACROSS THE ROAD AND SIDEWALK, AND CRASHED INTO A TRUCK PARKED IN A DRIVEWAY ACROSS THE STREET. F…

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IN 2007 MY 2002 TOYOTA AVALON HAD A SERIOUS ACCIDENT DUE TO SUDDEN ACCELERATION. I WAS PARALLEL PARKING, HEADING SLOWLY FORWARD AT NO MORE THAN 1 OR 2 MPH WHEN THE CAR SUDDENLY TOOK OFF. MY CAR STRUCK THE CAR IN FRONT OF ME, CAREENED ACROSS THE ROAD AND SIDEWALK, AND CRASHED INTO A TRUCK PARKED IN A DRIVEWAY ACROSS THE STREET. FORTUNATELY NO BODY WAS HURT BUT PEOPLE COULD HAVE BEEN KILLED ESPECIALLY IF THERE HAD BEEN PEDESTRIANS IN THE WAY. AS YOU MIGHT EXPECT, I WAS VERY SHAKEN. MY CAR WAS "TOTALED" AND MY INSURANCE COMPANY SAID IT HAD TO HOLD ME AT FAULT BECAUSE TOYOTA REFUSED TO TAKE RESPONSIBILITY. I AM CONVINCED THIS WAS A PROBLEM OF SUDDEN ACCELERATION NOT HAVING ANYTHING TO DO WITH A STICKING GAS PEDAL AS I WAS BARELY GOING FORWARD. I BELIEVE THAT THE SUDDEN ACCELERATION PROBLEM IN TOYOTA VEHICLES SHOULD BE FURTHER INVESTIGATED AND NOT CONFINED TO THE RECALLED MODELS. I WOULD APPRECIATE A RESPONSE TO THIS EMAIL. *TR

NHTSA ODI #10319325

Mileage unknown · Mar 11, 2010
Vehicle Speed ControlCrash

2002 TOYOTA AVALON EXPERIENCED UNINTENDED ACCELERATION AS IT WAS IN THE PROCESS OF BEING PARKED IN RESIDENTIAL GARAGE RESULTING IN DAMAGE TO THE VEHICLE AND GARAGE. STOMPING BRAKE RESULTED IN STOPPING AGAINST THE CONCRETE STEP UP FROM THE GARAGE FLOOR. LOCAL TOYOTA SERVICE DEPARTMENT WAS CALLED. RESPONDER INDICATED THEY HAD …

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2002 TOYOTA AVALON EXPERIENCED UNINTENDED ACCELERATION AS IT WAS IN THE PROCESS OF BEING PARKED IN RESIDENTIAL GARAGE RESULTING IN DAMAGE TO THE VEHICLE AND GARAGE. STOMPING BRAKE RESULTED IN STOPPING AGAINST THE CONCRETE STEP UP FROM THE GARAGE FLOOR. LOCAL TOYOTA SERVICE DEPARTMENT WAS CALLED. RESPONDER INDICATED THEY HAD NEVER HEARD OF ANY KIND OF ISSUE WITH THE VEHICLE THAT COULD HAVE CAUSED THIS. INSURANCE COMPANY REP INDICATED NO HISTORY OF SUCH AN OCCURRENCE WHEN CLAIM WAS FILED. STILL PAYING SURCHARGE ON INSURANCE COVERAGE FOR ACCIDENT. THREE YEAR OLD GRANDDAUGHTER IN BACK SEAT AT THE TIME. OCCASIONAL SURGING FEELING WHEN STOPPED IN TRAFFIC WITH FOOT ON BRAKE LED TO HABIT OF KEEPING FURTHER BACK FROM VEHICLE IN FRONT AS A PRECAUTION. *TR

NHTSA ODI #10318820

Mileage unknown · Feb 26, 2010
Vehicle Speed ControlVisibility

2002 TOYOTA AVALON WITH UNINTENDED ACCELERATION. CONSUMER STATES THAT VEHICLE ACCELERATED UNEXPECTEDLY ON TWO OCCASIONS. *KB THE CONSUMER ALSO STATED THE RIGHT PASSENGER WINDOW LOWERED FOR NO APPARENT REASON. *JB

NHTSA ODI #10313214

102,006 miles · Feb 18, 2010
Vehicle Speed Control

GAS PEDAL STUCK. WHILE PULLING INTO WORK SPACE TAKING MY FOOT OFF THE ACCELERATOR I ANTICIPATED THE GRADUAL SLOWDOWN OF MY 2002 AVALON. THE CAR DID NOT, AND ACTUALLY SEEMED TO ACCELERATE OVER THE CEMENT STOPPER, AND DID NOT SLOW OR STOP UNTIL I JAMMED ON THE BREAK. THIS HAPPENED APPROXIMATELY 2 MONTHS AGO. AT THE TIME HAD NO EXP…

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GAS PEDAL STUCK. WHILE PULLING INTO WORK SPACE TAKING MY FOOT OFF THE ACCELERATOR I ANTICIPATED THE GRADUAL SLOWDOWN OF MY 2002 AVALON. THE CAR DID NOT, AND ACTUALLY SEEMED TO ACCELERATE OVER THE CEMENT STOPPER, AND DID NOT SLOW OR STOP UNTIL I JAMMED ON THE BREAK. THIS HAPPENED APPROXIMATELY 2 MONTHS AGO. AT THE TIME HAD NO EXPLANATION FOR IT. AFTER HEARING ABOUT THIS EXACT PROBLEM WITH THE 2005-2010 MODELS I BEGAN TO FEEL THERE MAY BE A CONNECTION. TOYOTA BEGAN USING THIS "ACCELERATOR MECHANISM" IN THE 2002 AVALON. I WOULD LIKE TO HAVE MY ACCELERATOR CORRECTED BY TOYOTA. UPON CALLING THE LOCAL DEALER (VERO BEACH FL) I WAS TOLD THAT IT IS NOT A RECALLED VEHICLE, THEREFORE UNLESS THE "UNCONTROLLED ACCELERATION" OR "STUCK GAS PEDAL INCIDENT" CAN BE "REPRODUCED, THEY CAN DO NOTHING. *TR

NHTSA ODI #10311731

90,000 miles · Feb 15, 2010
Vehicle Speed ControlCrash

(02/19/2008) WAS DRIVING MY 2002 TOYOTA AVALON JUST BEFORE 9 AM SE IN THE L LANE ON RTE.2 (CT) AT 65 MPH WITH THE CRUISE CONTROL ON. THERE WAS AN OBSTRUCTION IN THE L LANE SO I PUT ON MY SIGNAL, PUSHED ON MY BRAKES AND PROCEEDED INTO THE R LANE. INSTEAD OF SLOWING DOWN, MY VEHICLE CONTINUED TO SPEED UP. I LOST CONTROL OF THE…

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(02/19/2008) WAS DRIVING MY 2002 TOYOTA AVALON JUST BEFORE 9 AM SE IN THE L LANE ON RTE.2 (CT) AT 65 MPH WITH THE CRUISE CONTROL ON. THERE WAS AN OBSTRUCTION IN THE L LANE SO I PUT ON MY SIGNAL, PUSHED ON MY BRAKES AND PROCEEDED INTO THE R LANE. INSTEAD OF SLOWING DOWN, MY VEHICLE CONTINUED TO SPEED UP. I LOST CONTROL OF THE VEHICLE DEPITS HAVING BOTH FEET ON THE BRAKES AND BOTH HANDS ON THE STEERING WHEEL. I WAS SWERVING FROM LANE TO LANE IN RUSH HOUR TRAFFIC ATTEMPTING TO AVOID THE OTHER VEHICLES. AFTER ABOUT A MILE, I WAS ABLE TO STEER THE VEHICLE INTO THE R GUARDRAIL, ENABLING ME TO KEEP THE CAR STRAIGHT (AND OUT OF TRAFFIC) SO I COULD USE ONE HAND TO SHIFT INTO NEUTRAL TO STOP THE VEHICLE. THE ENTIRE PASSENGER SIDE OF MY VEHICLE WAS RIPPED OFF AND STREWN ALONG THE R SHOULDER OF THE HIGHWAY FOR ABOUT 1/4 MILE. THE VEHICLE WAS TOTALED AND I WAS FORTUNATE TO NOT HIT ANOTHER CAR NOR SUFFER ANY SERIOUS INJURY. OBVIOUSLY, THE FAILURE OCCURRED ONLY ONCE. *TR

NHTSA ODI #10310491

2,000 miles · Feb 15, 2010
Vehicle Speed Control

TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS THE ENGINE BEGAN TO REV EXCESSIVELY HIGH. SUDDENLY, THERE WAS AN UNINTENDED INCREASE OF ACCELERATION. THE DRIVER WAS ABLE TO SLOW THE VEHICLE DOWN; HOWEVER, THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEH…

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TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS THE ENGINE BEGAN TO REV EXCESSIVELY HIGH. SUDDENLY, THERE WAS AN UNINTENDED INCREASE OF ACCELERATION. THE DRIVER WAS ABLE TO SLOW THE VEHICLE DOWN; HOWEVER, THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #10310481

65,000 miles · Feb 4, 2010
Vehicle Speed Control

MY 2002 TOYOTA AVALON GAS PEDAL ACCELERATED AT A FAST SPEED ON ITS OWN MOTION WHILE I WAS EXITING FROM THE 405 FREEWAY ON TO HARBOR BOULEVARD LOCATED IN COSTA MESA, CA, IN 2007 ON MY WAY TO MY HOME . THERE WAS NO WAY THAT I COULD STOP THE CAR WITH THE BRAKES OR THE GAS PEDAL. ONLY BY THE GRACE OF GOD WAS I ABLE TO SOMEHOW SWE…

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MY 2002 TOYOTA AVALON GAS PEDAL ACCELERATED AT A FAST SPEED ON ITS OWN MOTION WHILE I WAS EXITING FROM THE 405 FREEWAY ON TO HARBOR BOULEVARD LOCATED IN COSTA MESA, CA, IN 2007 ON MY WAY TO MY HOME . THERE WAS NO WAY THAT I COULD STOP THE CAR WITH THE BRAKES OR THE GAS PEDAL. ONLY BY THE GRACE OF GOD WAS I ABLE TO SOMEHOW SWERVE OFF THE EXIT AND INTO AND ICEPLANT FIELD THAT SLOWED THE VEHICLE DOWN WHEN I PUT THE IGNITION IN NEUTRAL. THE CAR STOPPED WHEN IT PLOWED IN TO A MOUND OF PLANTING SOIL AND THE ENGINE DIED. I TOOK THE CAR TO ORANGE COAST AUTO REPAIR WHO WERE UNABLE TO DETERMINE WHAT CAUSED THIS DEFECT AFTER EXTENSIVE TESTS. TOYOTA HAS ACKNOWLEDGED THAT THE 2002 HAS THE SAME GAS PEDAL AND OTHER EQUIPMENT AS THE 2005-2010 AVALONS BUT HAS NOT TODATE RECALLED ANY EARLIER AVALONS THAN THE 2005S. IF NOT FOR THE ICEPLANT FIELD, BOTH ME AND THE OCCUPANTS OF ONE OF THE OTHER CARS STOPPED AT THE STOP SIGN IN FRONT OF ME WOULD HAVE BEEN SERIOUSLY INJURED OR DIED. I WANT TOYOTA TO RECALL MY 2002 AVALON AND MAKE RECTIFYING EQUIPMENT CHANGES SO I CAN DRIVE THE CAR WITHOUT FEAR OF INJURING OR KILLING MYSELF AND OTHERS. IN FACT, TOYOTA FOR SOME UNKNOWN REASON (PROBABLY ECONOMICAL ) IS NOT RECALLING ALL AVALONS WITH THE SAME DEFECTIVE EQUIPMENT. *TR

NHTSA ODI #10305760

50,000 miles · Jan 27, 2010
Vehicle Speed Control

TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHEN SHE APPROACHED A TRAFFIC LIGHT OR INTERSECTION AND ATTEMPTED TO ACCELERATE, THE GAS PEDAL WAS STUCK AND THE VEHICLE WOULD NOT ACCELERATE. SHE HAD TO ENGAGE THE ACCELERATOR PEDAL REPEATEDLY BEFORE THE VEHICLE WOULD MOVE FORWARD. A LOCAL MECHANIC SPRAYED THE ACCELERATOR PEDAL WITH S…

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TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHEN SHE APPROACHED A TRAFFIC LIGHT OR INTERSECTION AND ATTEMPTED TO ACCELERATE, THE GAS PEDAL WAS STUCK AND THE VEHICLE WOULD NOT ACCELERATE. SHE HAD TO ENGAGE THE ACCELERATOR PEDAL REPEATEDLY BEFORE THE VEHICLE WOULD MOVE FORWARD. A LOCAL MECHANIC SPRAYED THE ACCELERATOR PEDAL WITH SOME DW40 SPRAY; HOWEVER, THE FAILURE WAS NOT CORRECTED. SHE CONTACTED THE DEALER. THE DEALER STATED THAT HER VEHICLE WAS NOT A PART OF THE RECALL; THEREFORE, SHE WILL HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE IS 80,000. UPDATED 03/10/10 *BF UPDATED 05/06/10*JB

NHTSA ODI #10302524

Mileage unknown · Dec 1, 2009
SteeringVehicle Speed ControlCrash

I WAS DRIVING ON THE HIGH WAY WITH CRUISE CONTROL SET TO 65 MPH. WHEN I TAPPED ON THE BRAKE TO RESET THE CRUISE CONTROL, NOT ONLY THAT THE CAR DID NOT SLOW DOWN, IT ACTUALLY PICKED UP THE SPEED AND STARTED TURNING AROUND ALL OVER THE HIGH WAY IN A BIG 'S' SHAPE. NEITHER THE BRAKE NOR THE STEERING WHEEL WAS FUNCTIONING. THE CAR…

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I WAS DRIVING ON THE HIGH WAY WITH CRUISE CONTROL SET TO 65 MPH. WHEN I TAPPED ON THE BRAKE TO RESET THE CRUISE CONTROL, NOT ONLY THAT THE CAR DID NOT SLOW DOWN, IT ACTUALLY PICKED UP THE SPEED AND STARTED TURNING AROUND ALL OVER THE HIGH WAY IN A BIG 'S' SHAPE. NEITHER THE BRAKE NOR THE STEERING WHEEL WAS FUNCTIONING. THE CAR WAS TOTALLY OUT OF MY CONTROL. THE CAR EVENTUALLY STOPPED AFTER HITTING THE SIDE RAIL ON THE ROAD. THE WEATHER WAS GOOD AND THE ROAD WAS CLEAR. AS AN ENGINEER, I SUSPECT THE ELECTRONIC SENSOR(S) OF THE CAR WAS THE CAUSE OF THE MALFUNCTIONING. *TR

NHTSA ODI #10294192

Official recalls

1

10V345000 · Steering

Jul 29, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Consequence & remedy

Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.