NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
34 reportsClear category filter94,000 miles · Mar 28, 2009
Steering
I OWN A 2000 TOYOTA AVALON. I PURCHASED THE CAR NEW AND IT NOW HAS 94,000 MILES ON IT. THE CAR HAS BEEN REGULARLY SERVICED AND HAS NEVER BEEN IN AN ACCIDENT. RECENTLY I HAVE HAD A PROBLEM WITH THE STEERING WHEEL LOCKING WHILE I AM DRIVING. THE FIRST TIME IT HAPPENED I WAS DRIVING APPROXIMATELY 20 MPH AND WAS TURNING RIGHT INTO A…
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I OWN A 2000 TOYOTA AVALON. I PURCHASED THE CAR NEW AND IT NOW HAS 94,000 MILES ON IT. THE CAR HAS BEEN REGULARLY SERVICED AND HAS NEVER BEEN IN AN ACCIDENT. RECENTLY I HAVE HAD A PROBLEM WITH THE STEERING WHEEL LOCKING WHILE I AM DRIVING. THE FIRST TIME IT HAPPENED I WAS DRIVING APPROXIMATELY 20 MPH AND WAS TURNING RIGHT INTO A PARKING LOT. THE WHEEL LOCKED, I STOPPED THE CAR AND TRIED TURNED THE WHEEL RIGHT AND LEFT TO UNLOCK IT AND IT WOULD NOT UNLOCK. I PUT THE CAR IN REVERSE BACKED UP A FEW FEET AND THEN PULLED FORWARD WHILE TRYING TO TURN THE STEERING WHEEL AND THEN IT UNLOCKED. I THOUGHT THIS WAS A FREAK OCCURRENCE. THE SAME THING HAPPENED ABOUT ONE MONTH LATER DURING ANOTHER RIGHT HAND TURN INTO A PARKING LOT AND THEN AGAIN TWO WEEKS LATER WHILE BACKING OUT OF A PARKING SPACE. ALL THREE TIMES THE CAR HAS BEEN MOVING AND THE ENGINE RUNNING. I ASKED A LOCAL REPAIR SHOP ABOUT REPAIRING THE VEHICLE AND THEY HAVE CALLED SEVERAL TOYOTA DEALERS AND NO ONE HAS EVER HEARD OF THIS PROBLEM. I CALLED TOYOTA CUSTOMER SERVICE AND THEY HAVE NO RECORD OF THIS PROBLEM. I AM NOW AFRAID TO DRIVE THE CAR! *TR
NHTSA ODI #10263310
124,000 miles · Jan 21, 2009
SteeringCrash
TL*THE CONTACT OWNS A 2000 TOYOTA AVALON. WHILE DRIVING 10 MPH IN RAINY WEATHER CONDITIONS, THE STEERING WHEEL LOCKED COMPLETELY WITHOUT ASSISTANCE. THE UNEXPECTED FAILURE CAUSED STEERING DIFFICULTY AND THE CONTACT CRASHED INTO A PARKED VEHICLE ON THE STREET. THE POLICE WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THERE …
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TL*THE CONTACT OWNS A 2000 TOYOTA AVALON. WHILE DRIVING 10 MPH IN RAINY WEATHER CONDITIONS, THE STEERING WHEEL LOCKED COMPLETELY WITHOUT ASSISTANCE. THE UNEXPECTED FAILURE CAUSED STEERING DIFFICULTY AND THE CONTACT CRASHED INTO A PARKED VEHICLE ON THE STREET. THE POLICE WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THERE WERE NO INJURIES; HOWEVER, BOTH VEHICLES SUSTAINED MINOR DAMAGES. SUDDENLY, THE VEHICLE BEGAN TO STEER NORMALLY AND WAS DRIVEN TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE STEERING COLUMN. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 124,000.
NHTSA ODI #10255834
99,682 miles · Jul 2, 2007
Steering
MY WIFE WAS DRIVING OUR ORIGINALLY PURCHASED 2000 TOYOTA AVALON WHICH HAS NEVER BEEN IN AN ACCIDENT AND HAS ROUTINELY BEEN SERVICED BY TOYOTA DEALER. UPON LEAVING A STREET PARKING LOCATION AND PULLING AWAY FROM THE CURB THE STEERING WHEEL LOCKED FORCING THE VEHICLE TO PROCEED IN THE "FROZEN" DIRECTION INTO THE LANE OF ONCOMING …
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MY WIFE WAS DRIVING OUR ORIGINALLY PURCHASED 2000 TOYOTA AVALON WHICH HAS NEVER BEEN IN AN ACCIDENT AND HAS ROUTINELY BEEN SERVICED BY TOYOTA DEALER. UPON LEAVING A STREET PARKING LOCATION AND PULLING AWAY FROM THE CURB THE STEERING WHEEL LOCKED FORCING THE VEHICLE TO PROCEED IN THE "FROZEN" DIRECTION INTO THE LANE OF ONCOMING TRAFFIC. LUCKILY ALL ONCOMING TRAFFIC WAS AVOIDED AND NO ONE WAS INJURED. SHE HAD JUST COME OFF THE FREEWAY WITH GRANDCHILDREN IN THE CAR AND HAD JUST DROPPED THEM OFF. SHE STOPPED THE VEHICLE IN A RELATIVE SAFE POSITION, ANGLED INTO THE LANE OF TRAFFIC AND AWAITED A TOW FROM AAA TO OUR TOYOTA DEALER IN EL CAJON. THERE WAS NO ADVANCE WARNING OF THIS CONDITION. THE DEALER DISMANTLED THE STEERING COLUMN AND FOUND THE LOCKING MECHANISM FAILED AND SLIPPED INTO THE LOCKED POSITION. THEY REPAIRED THE VEHICLE AT A COST OF $581. IT COULD HAVE BEEN CATASTROPHIC! *TR
NHTSA ODI #10195138
22,000 miles · Feb 12, 2007
SteeringCrash
TL* - THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT PURCHASED THE VEHICLE IN 12/04, AND HAD A WARRANTY FOR 3 YEARS. THE CONTACT STATED THAT IN DECEMBER 2006 THE VEHICLE WAS IN A REAR END CRASH. THE CONTACT TOOK THE VEHICLE TO BE REPAIRED IN DECEMBER 2006, AND THE REPAIRS HAVE NOT BEEN MADE TO DATE BECAUSE OF UNAVAILABLE…
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TL* - THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT PURCHASED THE VEHICLE IN 12/04, AND HAD A WARRANTY FOR 3 YEARS. THE CONTACT STATED THAT IN DECEMBER 2006 THE VEHICLE WAS IN A REAR END CRASH. THE CONTACT TOOK THE VEHICLE TO BE REPAIRED IN DECEMBER 2006, AND THE REPAIRS HAVE NOT BEEN MADE TO DATE BECAUSE OF UNAVAILABLE PARTS. THE CONTACT WANTED THE VEHICLE TO BE EITHER REPAIRED OR REPURCHASED. AN AGREEMENT WAS REACHED WITH THE MANUFACTURER TO REPURCHASE THE VEHICLE. THE CONTACT AND MANUFACTURER WERE SUPPOSED TO GO TO SETTLEMENT ON FEBRUARY 9, 2007, AND THE MANUFACTURER HAS NOT RESPONDED TO THE CONTACT SINCE HE SIGNED THE SETTLEMENT AGREEMENT AND FAXED IT BACK TO THEM ON FEBRUARY 5, 2007. THE CONTACT STATED THAT GMCWAS NOT IN COMPLIANCEWITH THE AGREEMENT BY NOT HAVING THE PARTS TO REPAIR THE VEHICLE. THE BODYSHOP WONT RELEASE THE VEHICLE BECAUSE IT WAW PART OF A SAFETY ISSUE, AND THEY WERE WAITING ON THE PARTS TO COMPLETE THE REPAIR. THE CURRENT AND FAILURE MILAGE WERE 22000.*AK
NHTSA ODI #10182306
Mileage unknown · Dec 20, 2006
Steering
WHILE CAR PARKED STEERING LOCKED WOULD NOT RELEASE, LATER THE SAME EVENING STEERING LOCKED WHILE CAR WAS BEING DRIVEN, CAUSING NO STEERING ABILITY, ALMOST CRASHED INTO FENCE. CAR TAKEN TO DEALER NEEDS STEERING COLUMN REPLACED, AT MY EXPENSE. I CAN HAVE OLD PART AS SOON AS I RECEIVE CAR BACK FROM DEALER. *NM
NHTSA ODI #10176702
30,000 miles · Nov 7, 2006
Steering
DT*: THE CONTACT STATED THE STEERING WHEEL LOCKED UP FOR 20 SECONDS, WHILE THE VEHICLE WAS BEING DRIVEN NEARLY CAUSING AN ACCIDENT. THE CONTACT WAS ABLE TO CORRECT THE STEERING BY MANEUVERING THE STEERING WHEEL. THE SERVICE DEALER WAS NOT ABLE TO DUPLICATE THE ISSUE.
NHTSA ODI #10172885
88,000 miles · Jul 15, 2005
Air BagsSteeringCrashInjury
DT: THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THERE WAS NO INDICATION THAT THE AIR BAGS WOULD NOT DEPLOY. THE MANUFACTURER WAS CALLED AND THE CONSUMER IS WAITING FOR A REPLY. THE DEALER HAD NOT BEEN CONTACTED YET. *AK THE DRIVER SUSTAINED BRUISES TO HER STERNUM, ABDOMEN AND LEFT SIDE FROM T…
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DT: THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THERE WAS NO INDICATION THAT THE AIR BAGS WOULD NOT DEPLOY. THE MANUFACTURER WAS CALLED AND THE CONSUMER IS WAITING FOR A REPLY. THE DEALER HAD NOT BEEN CONTACTED YET. *AK THE DRIVER SUSTAINED BRUISES TO HER STERNUM, ABDOMEN AND LEFT SIDE FROM THE SEAT BELT. *NM THE CRUISE CONTROL WAS ON WHEN ALL OF A SUDDEN A HAIL STORM HIT AND INSTANTLY CHANGED THE ROAD INTO ICE. THE CONSUMER SWERVED FROM THE OUTER LANE ACROSS THE HIGHWAY AND INTO THE MEDIAN WHERE THE VEHICLE STRUCK TWO VEHICLES. THE TRACTION CONTROL DID NOT ACTIVATE AND THE STEERING HAD BECOME INOPERATIVE. *SC THE TRACTION CONTROL WAS NON-EXISTENT ON ALL 4 WHEELS. *JB
NHTSA ODI #10124560
Mileage unknown · Jun 22, 2005
Steering
I STARTED MY 2000 TOYOTA AVALON LX AND FOUND THE STEERING WHEEL TO BE LOCKED. THE KEY EASILY STARTED THE CAR AND I WAS ABLE TO SHIFT EASILY INTO ANY GEAR, AND DRIVE OR GO FORWARD. BUT THE STEERING REMAINED LOCKED. I HAD TO HAVE THE CAR TOWED TO THE DEALER AND THEY REPLACED THE IGNITION CYLNDER HOUSING AND BRACKET ASSY. STEERIN…
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I STARTED MY 2000 TOYOTA AVALON LX AND FOUND THE STEERING WHEEL TO BE LOCKED. THE KEY EASILY STARTED THE CAR AND I WAS ABLE TO SHIFT EASILY INTO ANY GEAR, AND DRIVE OR GO FORWARD. BUT THE STEERING REMAINED LOCKED. I HAD TO HAVE THE CAR TOWED TO THE DEALER AND THEY REPLACED THE IGNITION CYLNDER HOUSING AND BRACKET ASSY. STEERING. NO EXPLATION WAS GIVEN AS TO WHY THE LOCKING HAPPENED. THE TOW TRUCK DRIVER SAID HE HAD NEVER SEEN SUCH A THING IN HIS 20 YEARS OF TOWING CARS.
NHTSA ODI #10126303
Mileage unknown · Jun 4, 2004
Electrical SystemLatches/locks/linkagesService Brakes, Hydraulic
PROBLEMS WITH CONSUMER GETTING LOCKED IN VEHICLE AS WELL AS BRAKE PROBLEMS. *MR THE PROBLEM HAD BEEN PRESENT SINCE THE VEHICLE WAS PURCHASED. THE STEERING WHEEL WOULD NOT TURN, NEITHER WOULD THE KEY TURN THE IGNITION. THE BRAKE PROBLEM REMAINED UNRESOLVED. ON ANOTHER OCCASION THE CONSUMER TRIED TO SLOW DOWN TO MAKE A TURN…
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PROBLEMS WITH CONSUMER GETTING LOCKED IN VEHICLE AS WELL AS BRAKE PROBLEMS. *MR THE PROBLEM HAD BEEN PRESENT SINCE THE VEHICLE WAS PURCHASED. THE STEERING WHEEL WOULD NOT TURN, NEITHER WOULD THE KEY TURN THE IGNITION. THE BRAKE PROBLEM REMAINED UNRESOLVED. ON ANOTHER OCCASION THE CONSUMER TRIED TO SLOW DOWN TO MAKE A TURN AND THE VEHICLE ACCELERATED UNCONTROLLABLY. THE ONLY WAY THE VEHICLE WOLD STOP, WAS TO TURN THE KEY AND THE SHUT THE MOTOR OFF. THE VEHICLE LOST POWER WHEN BACKING OUT OF A PARKING SPACE, THE IGNITION PROBLEM WAS INTERMITTENT AND THE BRAKE PROBLEM WAS INTERMITTENT. *SC *JB
NHTSA ODI #10076020
Mileage unknown · Aug 12, 2003
Steering
PROBLEMS WITH STEERING WHEEL VIBRATIONS ON 2000 TOYOTA AVALON XLS.*MR *CB
NHTSA ODI #10033798