2019 Toyota 4RUNNER

THIS BRAND NEW 4RUNNER MAKES LOUD GROANING SOUND FROM THE FIRST DAY UNTIL NOW, EVERY TIME WHEN TRANSFERRING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE ON A HILL ROAD, NO MATTER AN ALLEY OR A PARKING WAY. PEOPLE WHO HEARD OF IT SAID IT SHOULD BE A TRANSMISSION PROBLEM AND IT'S BAD. BECAUSE IT SOUNDS LIKE SOMETHING INSIDE IS BEING BROKEN AND NOT SURE WHEN IT'S TOTALLY DEAD SUDDENLY AND THE VEHICLE WOULD LOSE CONTROL. I DON'T KNOW CAR. I DIDN'T LET ANY MECHANIC TOUCH IT YET BECAUSE I'M LOOKING FOR A THIRD PARTY LEGALLY TO CHECK IT AND THEIR REPORT WOULD BE ALSO ACCEPTED BY TOYOTA. SO I DON'T HAVE ANY REPORT ABOUT THE PROBLEM NOW AND I DON'T KNOW WHAT I SHOULD DO EITHER. BUT I REALLY WANT TO KNOW HOW BAD IT IS AND IF IT'S SAFE TO DRIVE. I'VE BEEN TOLD BY A TOYOTA MECHANIC THAT ANOTHER CUSTOMER WHO PURCHASED 4RUNNER TOO FROM THE SAME DEALERSHIP SHOP COMPLAINED ABOUT THIS SOUND TOO. SO I REPORT IT HERE. HOPE YOU CAN HELP! I HAVE OVER DOZEN RECORDS OF THE SOUND, I'D LIKE TO SENT THEM BY EMAIL OR MAIL TO YOU. THANK YOU!

BY DESIGN, WHICH TOYOTA MOTOR SALES USA INC. ACKNOWLEDGES, THE 2019 4RUNNER SR5 WINDSHIELD AND FRONT WINDOW DEFROST FUNCTIONS WITH EXTERNAL AIR ONLY, AND WILL NOT FUNCTION WITH RECIRCULATED VEHICLE CABIN AIR. THIS EXPOSES VEHICLE OCCUPANTS TO POTENTIALLY HAZARDOUS EXTERNAL AIR CONDITIONS DURING WINTER DRIVING. I'VE PERSONALLY BEEN EXPOSED TO THIS HEALTH HAZARD ON MULTIPLE OCCASIONS WHILE OPERATING THE 4RUNNER WINDSHIELD DEFROST HVAC IN INCLEMENT WEATHER: IN HEAVY FREEWAY TRAFFIC AND EXPOSED TO VEHICLE EXHAUST-LADEN EXTERNAL AIR, AND IN MOUNTAIN WINTER DRIVING AND EXPOSED TO EXTERNAL DIESEL EXHAUST FROM SNOW REMOVAL VEHICLES. AS AN ASTHMA SUFFERER SUCH EXPOSURE DURING NORMAL OPERATION OF THE VEHICLE IS A HEALTH RISK. ON AT LEAST ONE OCCASION I'VE EXPERIENCED SIGNIFICANT RESPIRATORY DISTRESS DUE TO THIS 2019 TOYOTA 4RUNNER DESIGN DEFECT. I'M CONCERNED ABOUT CONTINUED EXPOSURE AND RELATED HEALTH HAZARDS FOR ME AND OTHER VEHICLE OCCUPANTS WHILE OPERATING A INTEGRAL VEHICLE FEATURE, ONE THAT IS NECESSARY FOR SAFE DRIVING DURING INCLEMENT WEATHER CONDITIONS.

TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE AS THE SUN ROOF EXPLODED. THE VEHICLE WAS TAKEN TO DON MCGILL TOYOTA (11800 KATY FWY, HOUSTON, TX 77079, (281) 496-2000) AND THE CONTACT WAS INFORMED THAT AN OBJECT STRUCK THE SUN ROOF. THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE ADHERING TO THE DEALER'S REPORT. THE FAILURE MILEAGE WAS 7,983.

TL* THE CONTACT OWNS A 2019 TOYOTA 4RUNNER. WHILE DRIVING 65 MPH, A HIGH-PITCHED WHINING NOISE WAS HEARD FROM THE REAR AXLE. EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED, THE WHINING NOISE OCCURRED. WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE WHINING NOISE WENT AWAY. THE VEHICLE WAS TAKEN TO BIG TWO TOYOTA OF CHANDLER (LOCATED AT 1250 S GILBERT RD, CHANDLER, AZ 85286, (480) 989-6000) WHERE IT WAS TEST DRIVEN. THE TECHNICIAN INFORMED THE CONTACT THAT IT SOUNDED LIKE THE PINION GEAR WAS NOT ASSEMBLED PROPERLY. THE CONTACT ASKED WHY THE WHINING NOISE ONLY OCCURRED WHEN DEPRESSING THE ACCELERATOR PEDAL AND WAS INFORMED THAT IT WAS DUE TO THE TORQUE BEING APPLIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1904182303. THE APPROXIMATE FAILURE MILEAGE WAS 5,300.

MY MODEL IS A TRD OFF ROAD 4RUNNER WITH THE "BOLD" PACKAGE WHICH INCLUDES A NON-FUNCTIONAL HOOD SCOOP. THE UNSAFE FACTOR IS THAT THE DESIGN OF THE HOOD SCOOP ALLOWS FOR BRIGHT SUNLIGHT TO BE REFLECTED DIRECTLY INTO THE DRIVER EYES, EFFECTIVELY BLINDING THE DRIVER. ALTHOUGH IT TAKES THE RIGHT COMBINATION OF DIRECTION OF TRAVEL, TIME OF DAY, ETC. THIS HAS OCCURRED THREE TIMES IN THE 5 MONTHS I HAVE OWNED THE VEHICLE. I HAVE PERSONALLY SOLVED THE ISSUE BY APPLYING A NON REFLECTIVE DECAL WHICH HAS ELIMINATED THE ISSUE. I ATTEMPTED TO BRING THIS TO THE ATTENTION OF TOYOTA CUSTOMER CARE WITH NEGATIVE RESULTS. I WOULD LIKE TO SEE THAT YOUR AGENCY SUGGEST TOYOTA APPLY A NON-REFLECTIVE DECAL AS PART OF THE MANUFACTURING PROCESS (AS THEY ALREADY DO ON THE TOYOTA TACOMA PICKUP).