2019 Toyota 4RUNNER

My 2019 Toyota 4Runner is experiencing a faulty backup camera, the display shows a frozen or blank image when reversing, increasing the risk of a crash. The current Toyota backup camera recall includes 2020 and later models, however it does not include 2019 4runners. A faulty backup camera in a 2019 vehicle is as much a safety issue as a backup camera in a 2020 vehicle. The backup camera is currently inoperable and is expensive to fix, it has not been replaced as of this complaint.

I took my 2019 Toyota 4 Runner Limited Edition for maintenance/repair and it was identified the entire under carriage and frame is rusting out creating safety issues. This vehicle has never has never been flooded or exposed to northern salted roads. The garage repair shop was afraid to repair the vehicle as they identified this is a huge safety issue. They could not understand that a 5 year old car with under 65K miles on it would have extensive rust damage and deemed it unsafe. They referred me to take it to the TOYOTA dealership and to call TOYOTA Brand Engagement Center headquarters to report the issue. That phone number is 1-800-331-4331. Apparently this is a known issue for TOYOTA 4Runners and other models under their brand as I found many complaints from owners on the web. I reached out to TOYOTA and they denied any awareness of an issue and responsibility. The case number is #[XXX]. They also told me I need to pay out of pocket to fix whatever the recommendation of the dealership provided to repair and fix. I was appalled at the quick and dismissiveness attitude without any additional further investigation and assistance to help out knowing this is not a normal case of rust for a car. I believe there is a defect and safety manufacturing issue on the vehicle even if is not a current recall and why I am reporting such a huge safety issue. So I took it to the TOYOTA dealership where they also agreed this is NOT normal wear and tear for a car of "length of time" and mileage on it and is a safety issue. They also spoke to the case manager at TOYOTA Brand Engagement Center and also denied them any assistance for repairing of the vehicle. The VIN# is [XXX] . I can provide photos of the damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had been driving for roughly 4 hours when my sunroof exploded/shattered from the inside out. I heard a loud noise and then the sound of the outside air. I couldn't see a broken window. I pulled off of Hwy 202 (Phoenix metro area) onto the next exit and got out and stepped up on my running board and saw that their was a large hole in the center of my sunroof glass. There was no other damage that I could see to the roof. When the damage occurred I had no other traffic around me and I there was not an overpass in sight, behind or in front of me. My headliner was closed so no glass entered the cabin of the vehicle. There was no damage to the headliner. The claim has been reported to Toyota and also to my insurance company. My passenger was my 15 year old foster son. No one was injured in this event

WITH UNDER 12,000 MILES ON MY BRAND NEW VEHICLE, I HAVE HAD TO REPLACE THE WHOLE WINDSHIELD 4 TIMES NOW. EACH CRACK/CHIP HAS OCCURRED WITH VEHICLES GOING IN THE OPPOSITE DIRECTION ON A TWO LANE HIGHWAY. WE HAVE CONTINUED TO CALL THE DEALERSHIP (WHERE WE PURCHASED THE VEHICLE) AND TOYOTA'S HEADQUARTERS ABOUT THE ISSUE OF THE BRITTLE/DELICATE WINDSHIELD ON THE 2019 4RUNNER. I HAVE RESEARCHED FORUMS TO SEE IF OTHER CONSUMERS WERE HAVING THIS PROBLEM WITH A LOT OF CONCURRING ABOUT THE THIN WINDSHIELD. I HOPE THAT TOYOTA CAN POSSIBLY COME OUT WITH ANOTHER WINDSHIELD (PREFERABLY MORE DURABLE) OPTION FOR THE ONES WHO USE THE 4RUNNER ON RURAL ROADS.