1999 Toyota 4RUNNER

TL* THE CONTACT OWNS A 1999 TOYOTA 4RUNNER. THE CONTACT STATED WHILE DRIVING OVER A SPEED BUMP AT 2 MPH, SHE HEARD A CLANKING NOISE AND THE VEHICLE BEGAN SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND STATED THAT THE FRAME HAD CRACKED AND WOULD NEED TO BE WELDED. AFTER REMOVING THE FUEL TANK, THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 200,000.

I HAVE BOUGHT TOYOTA'S FOR 25 + YEARS AND ALWAYS KEEP THEM WELL-MAINTAINED. THE VISIBLE EXTERIOR AND INTERIOR OF THE VEHICLE IS IN VERY GOOD SHAPE. A FEW YEARS AGO, I TOOK MY 4RUNNER IN FOR A MUFFLER REPAIR AND WAS TOLD THAT I HAD A REAL PROBLEM WITH A RUSTING FRAME AND THAT THERE WERE SPOTS THAT WERE ACTUALLY TOTAL PERFORATION/HOLES. TWO YEARS LATER, MY VEHICLE WAS IN FOR A FUEL GAUGE ISSUE AND THE SHOP CALLED TO SAY THEY COULD NOT REPAIR THE VEHICLE BECAUSE THEY COULD NOT SAFELY RAISE THE CAR. THE RUST ON THE FRAME WAS SO BAD THE PADS ON THE HOIST SLIPPED THRU HOLES IN THE FRAME. I HAD THE VEHICLE TOWED AGAIN, THIS TIME TO THE DUNNING TOYOTA DEALER IN ANN ARBOR, MI. THE SERVICE REPRESENTATIVE AGREED TO HAVE THE TOYOTA TECHNICAL REP. LOOK AT THE VEHICLE. IT TOOK SEVERAL MONTHS BEFORE THE REP. COULD ACTUALLY LOOK AT THE VEHICLE. PHOTOS WERE TAKEN OF THE FRAME CORROSION. I ASKED IF THE VEHICLE WAS SAFE FOR ME TO DRIVE AND WAS TOLD "PROBABLY NOT". MONTHS LATER, MY VEHICLE IS STILL AT THE TOYOTA DEALER....UNSAFE TO DRIVE. *TR UPDATED 5/22/13 *CN THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WAS NO REMEDY FOR THE FAILURE YET. UPDATED 06/12/2013 *JS STATUS UPDATE 07/31/14

WAS DRIVING THROUGH A NEIGHBORHOOD AT 15 MPH AND A BRACKET THAT HOLDS THE REAR AXLE IN PLACE SNAPPED OFF THE FRAME. UPON INSPECTION THE FRAME APPEARS TO HAVE RUSTED STRAIGHT THROUGH. I UNDERSTAND THE CAR IS OLD AND HAS A LOT OF MILES BUT I DO NOT THINK THAT THE FRAME SHOULD BE THE FIRST THING TO GO ON A VEHICLE. THE REST OF THE CAR IS IN GREAT CONDITION CONSIDERING THE AGE OF THE VEHICLE, ITS A SHAME THAT DUE TO A FRAME MALFUNCTION THE CAR IS NO LONGER USABLE. WE ARE JUST LUCKY THEY CATASTROPHIC FAILURE DIDN'T HAPPEN AT SPEED. *TR

TL* THE CONTACT OWNS A 1999 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE CONTACT HEARD A LOUD POPPING NOISE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE REAR END TRAILING ARM WAS DETACHED FROM THE FRAME. THE FAILURE WAS CAUSED BY CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN ADVISED THAT THEY WERE UNABLE TO PERFORM ANY REPAIRS TO THE VEHICLE HOWEVER, THEY DID TAKE PICTURES OF THE DAMAGE AND SENT THEM TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 284,000.

THIS COMPLAINT IS TO REQUEST THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OPEN AN INVESTIGATION INTO FRAME RUST AND CORROSION PROBLEMS IN THE TOYOTA 4RUNNER. THIS IS SIMILAR TO THE ISSUES WITH SEVERELY RUSTED FRAMES IN THE TUNDRAS AND THE 1995-2000 AND 2001-04 TOYOTA TACOMA. I OWN A 1999 TOYOTA 4RUNNER WITH 99,000 MILES THAT HAS EXTENSIVE RUST ON THE FRAME AND REAR AXLE. I BELIEVE THIS ISSUE IS A SAFETY-RELATED DEFECT DUE TO ONE OR MULTIPLE FACTORS. IT COULD BE DUE TO POOR PAINT OR POOR PREPARATION PRIOR TO PAINTING, DUE TO POOR STEEL OR DUE TO CONTAMINATION AT WELDS (FOR THE FRAME) THAT CAUSED THE PAINT TO FAIL RUST PROCEEDS VERY RAPIDLY FROM THE WELDS ON THE FRAME WHILE THE REAR AXLE IT SEEMS THE PAINT IS WORTHLESS TO PROTECT THE METAL. *TR

I'M THE ORIGINAL OWNER OF THIS 1999 TOYOTA 4RUNNER. FUEL GAUGE IS INACCURATE, GIVES MISLEADING INFORMATION. ACCORDING TO SPECIFICATION THIS GAS TANK CAN HOLDS 18.5 GALLONS, BUT WHEN THE GAUGE SAID IT WAS EMPTY I FILLED IT ALL THE WAY UP AND IT ONLY TOOK ~13 GALLONS. THIS A FAULTY DESIGN AND IT NEEDS TO BE RECALLED AND REPAIRED FOR CUSTOMER. I DIDN'T NOTICE THIS PROBLEM UNTIL I HAVE A LONG TRIP ~ 500 MILES AWAY FROM HOME. *TR

TL* THE CONTACT OWNS A 1999 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH,THE FRONT END OF THE VEHICLE AND THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH AND WAS TOWED TO AN INDEPENDENT MECHANIC BUT A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000 AND THE CURRENT MILEAGE WAS 137,000.

THE FUEL SENDING UNITS ON THE '99 AND '00 4 RUNNER ARE DEFECTIVE AND CAUSE THE FUEL GAUGE TO NOT READ PROPERLY. I HAVE RUN OUT OF GAS SEVERAL TIMES WHILE THE GAUGE IS READING HALF FULL. TOYOTA HAS A SERVICE BULLETIN ON THIS BUT NO RECALL. BULLETIN EL010-00 AND EL010-99. IT IS A DEFINITE SAFETY ISSUE AS I HAVE RUN OUT OF GAS ON A BUSY HIGHWAY. *TR