I was using the autopark function in a parking lot, and the vehicle did not detect the shopping cart return rail. As a result, the vehicle struck the rail, causing damage to the hood and front bumper.
2026 Tesla Model Y
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Model Y years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 26 of 358 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Forward Collision Avoidance. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
358 reportsSubject: Safety Concern with Video Evidence (4/28/2026) I am reporting a serious safety concern involving Full Self-Driving (Supervised) on my 2026 Tesla Model Y. Date/Time: April 28, 2026 at approximately 12:48–12:50 PM Location: Soledad Canyon Rd at Golden Oak Rd / Golden Triangle Rd, Santa Clarita, CA While operating in FS…
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Subject: Safety Concern with Video Evidence (4/28/2026) I am reporting a serious safety concern involving Full Self-Driving (Supervised) on my 2026 Tesla Model Y. Date/Time: April 28, 2026 at approximately 12:48–12:50 PM Location: Soledad Canyon Rd at Golden Oak Rd / Golden Triangle Rd, Santa Clarita, CA While operating in FSD (Supervised), my vehicle approached an active railroad crossing with warning signals engaged and the gate lowered. The vehicle initially stopped appropriately; however, it then proceeded forward onto the tracks while the crossing remained active and a train was approaching. I immediately intervened and reversed the vehicle off the tracks to avoid a potentially dangerous situation. During this maneuver, the railroad gate made contact with the vehicle. I have preserved video footage documenting: * Initial stop at the crossing * Forward movement onto the tracks under FSD * Manual intervention and reverse maneuver * Contact with the railroad gate Following the incident, I observed linear markings across the windshield consistent with contact from the railroad gate arm. While some of the markings appear to be transferable residue, there are remaining visible streaks that have not been fully removed and may indicate surface damage. Photos and videos will not upload
Driver’s seatbelt: This issue occurred twice. The first time, the car was parked; when I attempted to pull the seatbelt, it would not extend and instead locked in place. The second time occurred after I summoned the car. Again, I was unable to pull the seatbelt out. Because the vehicle was stopped in the middle of the street, I …
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Driver’s seatbelt: This issue occurred twice. The first time, the car was parked; when I attempted to pull the seatbelt, it would not extend and instead locked in place. The second time occurred after I summoned the car. Again, I was unable to pull the seatbelt out. Because the vehicle was stopped in the middle of the street, I had to drive without wearing a seatbelt, which felt very unsafe. Middle rear seatbelt: This occurred once. I was initially able to fasten the seatbelt, but when I tried to pull the strap down to loosen it because it was too tight, it retracted and locked. I was unable to extend it again, leaving the belt tight against my neck. This also felt very unsafe. I brought the car to Tesla twice, but they were unable to identify the issue. I showed them a video demonstrating the seatbelt remaining locked while I attempted to pull it, as well as footage showing that I was driving without a seatbelt. No warning lights appeared during any of these incidents.
I took delivery of a brand new Tesla Model Y today in Austin, Texas. Within less than two hours of delivery, the vehicle experienced two separate and serious failures while driving. During the first incident, the vehicle suddenly stopped in the middle of the road without any warning while I was driving. The vehicle became comple…
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I took delivery of a brand new Tesla Model Y today in Austin, Texas. Within less than two hours of delivery, the vehicle experienced two separate and serious failures while driving. During the first incident, the vehicle suddenly stopped in the middle of the road without any warning while I was driving. The vehicle became completely unresponsive and came to a stop in active traffic. I immediately contacted Tesla service for assistance. The representative advised me not to worry and stated that the vehicle likely came to a safe stop location and that there appeared to be no issue since the system had recovered. I was told the vehicle was safe to continue driving. However, this information did not reflect what actually occurred. The vehicle had stopped in the middle of an active roadway, not in a safe location.After the system temporarily became operable again, I continued driving as instructed. However, during a second drive shortly after, the exact same issue occurred again within approximately 10–15 minutes, this time on a much larger and heavily trafficked road. When the vehicle stopped both times, it became completely electronically controlled and unresponsive. There was no manual way to move or safely reposition the vehicle. I was stranded in the middle of moving traffic on a major road, unable to control or move the car in any way. I felt that my life was in danger due to the inability to regain control or remove the vehicle from traffic. Both incidents occurred on the same day of delivery within a very short time frame, making the vehicle completely unreliable and unsafe to operate. At least one of the incidents occurred while using self-driving features. Due to the repeated failures, the severe safety risk, and the incorrect reassurance provided during the first incident, I no longer feel safe operating this vehicle. I am requesting a buyback or refund rather than repair, as this issue occurred immediately after delivery and represents a critical safety conce
The contact owns a 2026 Tesla Model Y. The contact stated that while attempting to park the vehicle suddenly lurched forward and crashed into a curb, then the vehicle lunched forward and crashed into a brick wall. The vehicle then erroneously drove in reverse at a high rate of speed and crashed into a second parked vehicle. The …
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The contact owns a 2026 Tesla Model Y. The contact stated that while attempting to park the vehicle suddenly lurched forward and crashed into a curb, then the vehicle lunched forward and crashed into a brick wall. The vehicle then erroneously drove in reverse at a high rate of speed and crashed into a second parked vehicle. The contact indicated that after the incident, in order to shut the vehicle off, the doors had to be opened. The contact's foot remained on the brake pedal during the incident. During the crash, the driver sustained a fractured right foot, and the rear center passenger sustained a bruised back. Both injuries later required medical treatment. No police report was taken. The vehicle was later towed to the home. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 9,440
What component or system failed or malfunctioned, and is it available for inspection upon request? Make/Model: Tesla [Y] Rear Body got significant dent While attempting to reverse into a parking space at a Tesla Supercharger station, the vehicle—operating with Full Self-Driving (FSD) engaged—collided with a stationary pole lo…
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What component or system failed or malfunctioned, and is it available for inspection upon request? Make/Model: Tesla [Y] Rear Body got significant dent While attempting to reverse into a parking space at a Tesla Supercharger station, the vehicle—operating with Full Self-Driving (FSD) engaged—collided with a stationary pole located behind the designated parking spot. FSD failed to detect the tesla supercharger and tried to park in EVgo charging station despite of plenty of vacant Tesla supercharger spots nearby. No other vehilcle was involved netiher any property damage. We would like to make sure tesla FSD takes full responsibility of damage. as their FSD system malfunctioned. Tesla should bare all charges for repair.
My 2026 Tesla Model Y front trunk ("frunk"), an Austin, Mar 2026 build, lacks internal lighting & emergency release (unlike 2025 models; the change started Oct 2025). Frunk size/capacity remained unchanged, allowing child up to 4yo to fit & get trapped w/ no escape or signal, esp. in low light. Violates FMVSS 401 (https://www.ec…
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My 2026 Tesla Model Y front trunk ("frunk"), an Austin, Mar 2026 build, lacks internal lighting & emergency release (unlike 2025 models; the change started Oct 2025). Frunk size/capacity remained unchanged, allowing child up to 4yo to fit & get trapped w/ no escape or signal, esp. in low light. Violates FMVSS 401 (https://www.ecfr.gov/current/title-49/subtitle-B/chapter-V/part-571/subpart-B/section-571.401) which states: "Each passenger car with a trunk compartment must have an automatic or manual release mechanism inside the trunk compartment that unlatches the trunk lid, if the trunk is large enough so that the three-year-old child dummy described in Subpart C of Part 572 can be placed inside the trunk compartment, and the trunk lid can be closed and latched". Request recall/retrofit & investigate Model Y frunk complaints. (See attached picture of 2025 frunk vs 2026 frunk with changed features.)
The contact owns a 2026 Tesla Model Y. The contact stated that while driving at an undisclosed speed, while other vehicles were driving beside the vehicle, or when the wind was blowing, the vehicle unexpectedly moved to the left or right. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed, and …
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The contact owns a 2026 Tesla Model Y. The contact stated that while driving at an undisclosed speed, while other vehicles were driving beside the vehicle, or when the wind was blowing, the vehicle unexpectedly moved to the left or right. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed, and the contact was informed that the vehicle operated as designed. The vehicle was not repaired. The vehicle was taken back to the dealer, and the contact was informed that the vehicle was operating as designed. The vehicle was not repaired. The vehicle was taken back to a different dealer, and the dealer stated that the vehicle was operating as designed. The manufacturer was made aware of the issue. The failure mileage was approximately 6,000.
I have been a user of Tesla's "Full Self Driving" technology for four years. In one of the last major updates, the company removed the ability of the driver to manually set a "cruise control set point" to maintain a safe speed. Instead, they employed a new system with five "drive profiles," which included "sloth," "chill," "st…
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I have been a user of Tesla's "Full Self Driving" technology for four years. In one of the last major updates, the company removed the ability of the driver to manually set a "cruise control set point" to maintain a safe speed. Instead, they employed a new system with five "drive profiles," which included "sloth," "chill," "standard," "hurry," and "Mad Max." The problem is that only two of those stay anywhere near the speed limit. "Sloth" will go the speed limit, "Chill" is about 2 mph over the speed limit, "Standard" is about 7 mph over the speed limit, "Hurry" is 12 mph over the speed limit, and "Mad Max" is probably 15-17 mph over. Sloth and Chill will remain in the right lane, rarely passing another vehicle, but all the others will include lane changes. And all of these profiles DO NOT MAINTAIN A SAFE FOLLOWING DISTANCE. Users have been complaining about the cars tailgating, sometimes as close as 3 car lengths at 70 mph. However, sometimes conditions necessitate slower speeds...like Work Zones. I live near Denver, and I-70 has a work zone that will be in existence until 2029. The car doesn't recognize the 45 mph speed limit, bouncing back and forth between 45 and 65. FSD must be disengaged completely to follow the 45 mph speed limit. Which brings up the other problem. In many areas, THE SPEED LIMITS ARE WRONG. In Texas, there are areas where the speed limit is 70, and the car thinks it's 55. In New Mexico, the speed limit is 70, but the car thinks it's 60. THERE IS NO SPEED PROFILE THAT WILL MAINTAIN THE LEGAL LIMIT. Tesla also has a mechanism that's supposed to allow users to report problems, but some of these I've been reporting for over three years. They refuse to tell us where we can update the information (Grok says "HERE," Tom Tom, Open Street Maps), and they are NOT fixing the speeds on the maps.
Lane Departure Aoidane is always enabled for each drive - the car menu states: “Lane Departure Assistance will be reset to Assist on the next drive” - you have to manually go 2 menus and scroll down to the bottom and turn it off every single drive every single transition to Park and drive. The feature is very intolerant. If you …
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Lane Departure Aoidane is always enabled for each drive - the car menu states: “Lane Departure Assistance will be reset to Assist on the next drive” - you have to manually go 2 menus and scroll down to the bottom and turn it off every single drive every single transition to Park and drive. The feature is very intolerant. If you swerve around a pothole or a pedestrian or a bicycle, it freaks out and corrects the steering wheel startling the driver and causing a very unsafe situation. I have had several near misses due to this horrible feature. Tesla should design it to be able to be disabled and remember its default state. It’s not a safe feature. It has caused many near accidents and is especially bad in country road driving. The only time he would want such a feature as if the driver is asleep or heavily distracted of which no good driver should be. Tesla has a camera that could detect something like that. This is a safety feature that makes the vehicle significantly less safe. The default for this feature should be disabled for all Teslas. This is a ultra high priority item. It dramatically impacts by driving every day, and I don’t always remember to turn it off until the steering wheel jerks away from me and almost causes an accident!!! This stuff should not be enabled by default!!!
Official recalls
826V558000 · Suspension:critical Fasteners; Suspension:front
Aug 31, 2026
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. One or more front suspension lateral link fasteners may not have been properly tightened, allowing the lateral link to loosen or separate from the sub-frame.
Consequence & remedy
Consequence: A lateral link separation could shift the wheel alignment, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the fasteners and check wheel the alignment, free of charge. In addition, Tesla Service will replace any related parts that may have been damaged as necessary. Owner notification letters are expected to be mailed October 30, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-31-004.
Additional source detail variants (2)
Suspension:critical Fasteners
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. One or more front suspension lateral link fasteners may not have been properly tightened, allowing the lateral link to loosen or separate from the sub-frame.
Consequence: A lateral link separation could shift the wheel alignment, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the fasteners and check wheel the alignment, free of charge. In addition, Tesla Service will replace any related parts that may have been damaged as necessary. Owner notification letters are expected to be mailed October 30, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-31-004.
Suspension:front
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. One or more front suspension lateral link fasteners may not have been properly tightened, allowing the lateral link to loosen or separate from the sub-frame.
Consequence: A lateral link separation could shift the wheel alignment, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the fasteners and check wheel the alignment, free of charge. In addition, Tesla Service will replace any related parts that may have been damaged as necessary. Owner notification letters are expected to be mailed October 30, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-31-004.
26V445000 · Air Bags:knee Bolster; Structure:body:bumpers
Jul 7, 2026
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y and 2024 Model 3 vehicles. The vehicles were originally built for a foreign market and do not have knee air bags, may not be equipped with certain interior safety countermeasures, and may not have been tested for bumper impact resistance procedures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers, 208, "Occupant Crash Protection," 201, "Occupant Protection in Interior Impact," and Part 581, "Bumper Standards."
Consequence & remedy
Consequence: A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash.
Remedy: Tesla will repurchase noncompliant vehicles currently registered in the United States, free of charge. Owner notification letters are expected to be mailed September 5, 2026. Owners may contact Tesla customer service at 1-877-798-3752 or resolutions@tesla.com. Tesla's number for this recall is SB-26-00-004.
Additional source detail variants (2)
Structure:body:bumpers
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y and 2024 Model 3 vehicles. The vehicles were originally built for a foreign market and do not have knee air bags, may not be equipped with certain interior safety countermeasures, and may not have been tested for bumper impact resistance procedures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers, 208, "Occupant Crash Protection," 201, "Occupant Protection in Interior Impact," and Part 581, "Bumper Standards."
Consequence: A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash.
Remedy: Tesla will repurchase noncompliant vehicles currently registered in the United States, free of charge. Owner notification letters are expected to be mailed September 5, 2026. Owners may contact Tesla customer service at 1-877-798-3752 or resolutions@tesla.com. Tesla's number for this recall is SB-26-00-004.
Air Bags:knee Bolster
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y and 2024 Model 3 vehicles. The vehicles were originally built for a foreign market and do not have knee air bags, may not be equipped with certain interior safety countermeasures, and may not have been tested for bumper impact resistance procedures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers, 208, "Occupant Crash Protection," 201, "Occupant Protection in Interior Impact," and Part 581, "Bumper Standards."
Consequence: A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash.
Remedy: Tesla will repurchase noncompliant vehicles currently registered in the United States, free of charge. Owner notification letters are expected to be mailed September 5, 2026. Owners may contact Tesla customer service at 1-877-798-3752 or resolutions@tesla.com. Tesla's number for this recall is SB-26-00-004.
26V315000 · Equipment:other:labels
May 18, 2026
Tesla, Inc. (Tesla) is recalling certain 2025-2026 Model Y vehicles. The certification label may not have been installed. As such, these vehicles fail to comply with the requirements of 49 C.F.R. Part 567, "Certification."
Consequence & remedy
Consequence: Missing weight information provided by the label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: Tesla Service will inspect and install a certification label as necessary, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-19-002.
25V690000 · Electrical System:propulsion System:fuses, Relays, Contacts, And Shunts
Oct 10, 2025
Tesla, Inc. (Tesla) is recalling certain 2025 Model 3 and 2026 Model Y vehicles. The battery pack contactors may fail, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Tesla Service will replace the battery pack contactors, free of charge. Owner notification letters were mailed December 9, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-16-005.
25V658000 · Electrical System:wiring; Exterior Lighting:back Up Lights
Oct 1, 2025
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The reverse lights may fail to illuminate while the vehicle is in reverse, due to a defect in the wiring. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Reverse lights that fail to illuminate reduce visibility and may not alert pedestrians or other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy: Tesla Service will replace the reverse lights and reverse facia harness, free of charge. Owner notification letters were mailed November 26, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-011.
Additional source detail variants (2)
Electrical System:wiring
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The reverse lights may fail to illuminate while the vehicle is in reverse, due to a defect in the wiring. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Reverse lights that fail to illuminate reduce visibility and may not alert pedestrians or other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy: Tesla Service will replace the reverse lights and reverse facia harness, free of charge. Owner notification letters were mailed November 26, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-011.
Exterior Lighting:back Up Lights
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The reverse lights may fail to illuminate while the vehicle is in reverse, due to a defect in the wiring. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Reverse lights that fail to illuminate reduce visibility and may not alert pedestrians or other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy: Tesla Service will replace the reverse lights and reverse facia harness, free of charge. Owner notification letters were mailed November 26, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-011.
25V490000 · Electrical System:horn
Jul 28, 2025
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The ring terminal of the horn ground wire may be improperly secured, allowing the circuit to open and preventing the horn from sounding.
Consequence & remedy
Consequence: An inoperable horn may prevent the driver from alerting other drivers as needed, increasing the risk of a crash.
Remedy: Tesla service will replace the steering wheel, free of charge. Owner notification letters were be mailed September 23, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-009.
25V410000 · Seats:critical Fasteners
Jun 18, 2025
Tesla, Inc. (Tesla) is recalling certain 2026 Model 3 and Model Y vehicles. The fasteners attaching the seat back to the seat bottom may have been improperly tightened.
Consequence & remedy
Consequence: The seat may not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Tesla Service Centers will inspect and tighten or replace the seat assembly fasteners as necessary, free of charge. Owner notification letters were mailed August 16, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-13-003.
25V359000 · Visibility:windshield Wiper/washer:linkages
May 29, 2025
Tesla, Inc. (Tesla) is recalling certain 2026 Model Y vehicles. The hose connector may block the windshield washer nozzles, preventing washer fluid from reaching the windshield. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
Consequence & remedy
Consequence: The inability to clean the windshield reduces the driver’s visibility and increases the risk of a crash.
Remedy: Tesla service will inspect and replace the wiper arm elbow connector as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA26002 · Fsd Collisions In Reduced Roadway Visibility Conditions
Opened Mar 18, 2026 · No close date supplied
Status: open (inferred from source dates) · Electrical System:adas
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
PE25012 · Traffic Safety Violations While Full Self Driving ("fsd") Is Engaged
Opened Oct 7, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System:adas
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.
AQ25002 · Compliance With Standing General Order 2021-01 Reporting Requirements
Opened Aug 20, 2025 · No close date supplied
Status: open (inferred from source dates) · Electrical System:adas
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit Query, a standard process for reviewing compliance with legal requirements, to evaluate the cause of the potential delays in reporting, the scope of any such delays, and the mitigations that Tesla has developed to address them. As part of this review, NHTSA will assess whether any reports of prior incidents remain outstanding and whether the reports that were submitted include all of the required and available data. The SGO reports cited in the Opening Resume, can be found at NHTSA.gov/SGOCrashReporting under the following SGO 2021-01 report IDs: 13781-11020-1 13781-10844-1 13781-10843-1 13781-10530-1 13781-10160-1 13781-10159-1 13781-10157-1 13781-10146-1 13781-10122-1 13781-10098-1 13781-10097-1 13781-10096-1 13781-10095-1 13781-10094-1 13781-10093-1 13781-10023-1 13781-10022-1 13781-10021-1 13781-10020-1 13781-10017-1 13781-10016-1 13781-10015-1 13781-10014-1 13781-10013-1 13781-10012-1 13781-6047-1 13781-9930-1 13781-9917-1 13781-9928-1 13781-9925-1 13781-9924-1 13781-9923-1 13781-9922-1 13781-9835-1 13781-9834-1 13781-9833-1 13781-9832-1 13781-9831-1 13781-9830-1 13781-9829-1 13781-9827-1 13781-9818-1 13781-9780-1 13781-9779-1 13781-9778-1 13781-9777-1 13781-9775-1 13781-9774-1 13781-9773-1 13781-9772-1 13781-9771-1 13781-9770-1 13781-9728-1 13781-9688-1 13781-9715-1 13781-9714-1 13781-9713-1 13781-9712-1 13781-9711-1 13781-9710-1 13781-9709-1 13781-9696-1 13781-9695-1 13781-9694-1 13781-9693-1 13781-9692-1 13781-9691-1 13781-9690-1 13781-9687-1 13781-9686-1 13781-9342-1 13781-9319-1 13781-9019-1 13781-8910-1 13781-8732-1 13781-8712-1 13781-8310-1 13781-7897-1 13781-7895-1 13781-7835-1 13781-7798-1 13781-7797-1 13781-7758-1 13781-7757-1 13781-7756-1 13781-7755-1 13781-7667-1 13781-7399-1 13781-7398-1 13781-7397-1 13781-7396-1 13781-7395-1 13781-7394-1 13781-7393-1 13781-7389-1 13781-7388-1 13781-7387-1 13781-7386-1 13781-7385-1 13781-7383-1 13781-7187-1 13781-7186-1 13781-7185-1 13781-7184-1 13781-7181-1 13781-7023-1 13781-6399-1 13781-6389-1 13781-6388-1 13781-6387-1 13781-6386-1 13781-6379-1 13781-6378-1 13781-6377-1 13781-6375-1 13781-6214-1 13781-6172-1 13781-6155-1 13781-6154-1 13781-6122-1 13781-6120-1 13781-6118-1 13781-5800-1
PE24033 · Actually Smart Summon Sessions Resulting In low-speed Impacts.
Opened Jan 6, 2025 · Closed Apr 3, 2026
Status: closed (inferred from source dates) · Electrical System:adas:autonomous/self Driving
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Summon reported crashes involved minor property damage claims with no reported incidents involving a vulnerable road user, injury, fatality, or major property damage as indicated by an air bag deployment or vehicle tow away. Out of millions of Summon sessions, a fraction of 1% resulted in an incident. Almost all those incidents took place where, typically early in a Summon session, the system or person using the app failed to fully detect or respond appropriately to vehicle surroundings resulting in minor impacts. Incidents took place when app users did not have a complete 360-degree view of the surroundings in the app to assess situational awareness. This limited the app user’s ability to determine whether an impact was imminent during initial vehicle maneuvers such as reversing in close proximity to an obstacle or a curb. ODI found that the impacts most often occurred with parking gates, adjacently parked vehicles, and short parking bollards. During this investigation, ODI identified two Summon crashes related to camera blockages. In both crashes, Summon attempted to navigate a snowy parking lot with snow partially or fully obstructing the forward-facing cameras. Summon did not detect the camera blockage and the vehicles collided with unoccupied parked vehicles while navigating the parking lot. App users in both instances did not command a vehicle stop or pause despite the obstructed camera visible in the camera stream in the app. On January 15, 2025, Tesla released Over-the-Air (OTA) Software (SW) Update Action numbers 578998 and 579185 for vehicles in service to implement a camera blockage detection condition. Both OTAs improve camera blockage detection mechanisms. Additionally, on January 20, 2025, and January 30, 2025, Tesla identified additional system requirements associated with camera visibility checks and released OTA SW-578752 and SW-580322, respectively. These firmware updates reduce false negative camera blockage detections due to snow or condensation. In its investigation, ODI identified one Summon incident where the vehicle did not yield for a gate arm blocking a garage exit lane and the app user did not command a vehicle stop or pause, resulting in an impact. On February 6, 2025, Tesla deployed OTA SW-578839 to improve vehicle reaction to dynamic gates. This OTA update upgraded vehicle perception systems through a high-fidelity occupancy determination network, which uses data from vehicle sensory systems to improve reconstruction of field objects with high accuracy. On November 20, 2025, Tesla further improved vehicle performance by adding object detections from a separate neural network through OTA SW-580514. Owners of the affected vehicles received all six OTA SW updates. Tesla also released these SW updates to production vehicles. See online public file for detailed descriptions of all six OTA SW updates. Due to low incident occurrence and low incident severity, this preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by future circumstances. For additional information regarding this investigation, see the complete online public file.
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