2012 Suzuki Kizashi

This is my son's vehicle, purchased by me in January 2025. He attends a college 110 miles from home in PA. As the warmer/hot weather came along in 2025, he was experiencing random scary situations of the car just going into "limp mode" while driving 70 - 75 mph on [XXX]. No warning indicators, no dash lights. No acceleration, couldn't maintain speed, bogged down to 15 mph until he pulled over and turned off the car. It scared him of course, but sadly this became his summertime travel ritual when traveling to and from college. Every trip in 87°< temperatures, a 2-3 time limp mode was in store. I realized in June of 2025 that this problem doesn't throw any DTCs when it happens and because sometimes he didn't wait long enough to clear the limp mode, I had him disconnecting the negative battery cable then reattaching it in order to clear the resident memory to get him going right away. I went a step further and installed gate switch on the negative battery post so he could just lift the hood, break the circuit with the gate arm and put it back down. I write this today because the car's 1st episodes for 2026 was on a similar mileage trip home, however it was only 82°. The CVT fluid has been changed, the level is correct and his driving habits appear to be in line with GPS ETAs vs. his actual arrival times. I went down the rabbit hole regarding the 2013 Kizashi TCM recall and I truly believe the defective TCMs they found have been around for some time before the 2013 Model year. He loves his car, but the car is putting him at risk as well as the driving public around him EVERY TIME THIS HAPPENS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is/are recalls on this vehicle regarding the fuel tank and vacuum lines on the fuel filler neck assembly, which causes check engine warnings that indicate "evap emissions" readouts, leaks during refills, interior gas fumes, and potential explosions. This car is currently leaking fuel during refills (and only during refills), has frequent interior gas fumes, and is also having check engine light evap emissions readouts. On 09/12/22 I contacted Suzuki Motor USA regarding the issue because I had learned of the recalls specific to these issues. Customer Service informed me that the recall work on the vehicle had already been completed and said I would have to pay for further repairs, since the recall work was not guaranteed. Recall work not guaranteed? Even though the symptoms I am experiencing are the exact same problems that initiated the recall. Said vehicle is garage parked and shows no signs of rust or deterioration of rubber or metal. Therefore, I am convinced that the recall repair work was insufficient, improperly completed, or involved defective replacement parts. I am seeking assistance to make Suzuki "properly" complete the recall work on this vehicle.

TL* THE CONTACT OWNS A 2012 SUZUKI KIZASHI. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE AIR BAGS, EXTERIOR LIGHTING, AND FUEL SYSTEM. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLANET SUZUKI (110 NORTHCHASE DR, CHARLOTTE, NC 28213, (888) 658-9286) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.