2011 Suzuki Kizashi

THE CHIEF COMPLAINT IS THIS CAR IS GOING THRU HIGH AND LOW BEAM BULBS LIKE NO TOMORROW, WE BOUGHT THIS CAR BRAND NEW FROM A AUTHORIZED DEALER AND THEY ARE THE ONES INSTALLING THE BULBS NOT ME, WE DID NOT HAVE ANY ISSUES WITH THE BULBS UP UNTIL 2 YEARS AGO PLUS AND IT'S LIKE THE FLOODGATES HAVE LET LOOSE, RIGHT AT THIS MOMENT THE CAR HAS BLOWN 2 LOW BEAMS IN THE LAST WEEK AND WE'RE SICK OF IT. IT WOULDN'T BE SO BAD IF I COULD CHANGE THEM MYSELF BUT YOU HAVE TO LOOSEN THE BUMPERS ON A LIFT TO CHANGE THE [XXX] BULBS, HOW CRAZY IS THAT!!!!!! I JUST WISH THE DEALERS WOULD GROW A PAIR AND GO AFTER SUZUKI TO MAKE THEM SOLVE THE PROBLEM OR PAY FOR THE CHANGES EACH TIME (WE) THE CAR OWNERS HAD TO GO IN THE GARAGE. THE AIR BAG ISSUES ARE BAD BUT WHAT ABOUT THE SAFETY ON VISIBILITY ON NIGHTTIME DRIVING WHEN BULBS BLOW OUT . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 SUZUKI KIZASHI. WHILE DRIVING 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. UPDATED 09/18/15*LJ

REPLACED DRIVER SIDE HEADLIGHT JAN OF 2014, AUG OF 2014, DEC OF 2014 AND JULY OF 2015. IT IS ALWAYS THE DRIVER SIDE THAT GOES OUT EVERY 6 OR 7 MONTHS. BECAUSE THE BULB BURNS OUT SO OFTEN, ITS BECOMING A HAZARD TO DRIVING AT NIGHT TIME. I HAVE MADE SURE TO ALWAYS HAVE AN EXTRA BULB WHEN 6 MONTHS IS APPROACHING JUST IN CASE. THIS IS NOT SOMETHING WE SHOULD HAVE TO REPLACE EVERY 6 MONTHS ON A NEWER CAR

I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN THIS VEHICLE TO CHANGE. AFTER ABOUT 2 MONTHS ONE WENT OUT AGAIN. THEY WERE REPLACED AGAIN WITH HIGHER QUALITY/RATED BULBS. AGAIN AFTER ABOUT 2 MONTHS SAME ISSUE. I HAVE GONE ON SUZUKI FORUMS AND DONE MY RESEARCH ON THIS ISSUE AND HAVE SEEN MANY CONSUMERS WITH THE SAME PROBLEM. WONDERING WHY THIS IS NOT A RECALL SINCE ITS A SEVER SAFETY ISSUE WHILE DRIVING AT NIGHT TIME. MAKING IT EXTREMELY DIFFICULT TO SEE PEDESTRIANS, ANIMALS ECT. PLEASE HELP RESOLVE THIS ISSUE. *TR

I BOUGHT MY 2011 SUZUKI KAZASHI PRE-OWNED WITH A LITTLE OVER 22,000 MILES ON IT IN FEBRUARY OF 2013. A LITTLE LESS THAN 2 MONTHS LATER, MY DRIVER'S SIDE LOW BEAM HEADLIGHT WAS OUT. I REPLACED BOTH LOW BEAM HEADLIGHTS MYSELF AS I ALWAYS REPLACE THE PAIR IF ONE GOES OUT. IT WENT OUT AGAIN IN MARCH 2014. THIS TIME, I HAD MY MECHANIC REPLACE IT BECAUSE REPLACING THE BULBS WERE A PAIN, AND I HAD TO GET AN OIL CHANGE AND HAVE MY TIRES BALANCED AND ROTATED AND MY WHEELS ALIGNED ANYWAY. ON MAY 19TH, ON A RAINY, FOGGY MORNING, I NOTICED THAT THE HEADLIGHT WAS OUT AGAIN... LESS THAN 2 MONTHS AND LESS THAN 5,000 MILES LATER. I HAVE NOT REPORTED THE INCIDENT BECAUSE SUZUKI DEALERSHIPS IN MY AREA PRETTY MUCH ALL CLOSED THEIR DOORS THE MONTH AFTER I BOUGHT THE CAR. I'M SURPRISED THAT THERE ISN'T A RECALL FOR THIS ISSUE AS IT DEALS WITH SAFETY (SEEING AT NIGHT). *TR

MY HEADLIGHTS HAVE GONE OUT EITHER ONE OR SOMETIMES BOTH. EITHER LOW BEAM OR DAY LIGHTS. ALL DEALERSHIP DOES IS REPLACE THE BULB BUT NOT FIX THE PROBLEM. THIS HAS HAPPENED MORE THAN A HANDFUL OF TIMES SINCE 2012. THIS IS FRUSTRATING AND I HATE THIS CAR. IT SOUNDS TO ME LIKE AN ELECTRICAL ISSUE BUT THEY CAN'T FIND ANYTHING WRONG WITH IT. *TR

VEHICLE LOW BEAM HEADLIGHTS HAVE GONE OUT ON 5 DIFFERENT OCCASIONS. SOMETIMES AT THE SAME TIME & OTHERS JUST A FEW DAYS APART. HEADLAMPS HAVE ALWAYS BEEN FIXED AT DEALER SITE. THEY HAVE RUN CHECKS ON ELECTRICAL SYSTEM & HAVE FOUND NOTHING. THEY HAVE OPENED TICKET WITH SUZUKI & THEY APPEAR TO BE IGNORING THE PROBLEM. FILED COMPLAINT WITH SUZUKI DISPUTE SETTLEMENT PROGRAM & BECAUSE IT WAS OUT OF THE WARRANTY PERIOD WHEN COMPLAINT WAS FILED THEY WOULD NOT COVER IT. I HAVE SENT A LETTER TO SUZUKI ASKING THEM TO EITHER FIX PROBLEM CORRECTLY OR PURCHASE VEHICLE BACK FROM ME. HAVE NOT HEARD A WORK FROM THEM REGARDING THIS. WILL BE SPEAKING WITH ATTORNEY REGARDING THIS. THERE IS NO WARNING WHEN HEADLIGHTS GO OUT, SO THEY ARE CHECKED ON A DAILY BASIS. VEHICLE IS DRIVEN ALOT & IN VARIOUS WEATHER & LIGHTING CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP THAT THEY HAVE TWO OTHER 2011 KIZASHI'S THAT ARE HAVING THE SAME PROBLEM. *TR