Subaru Outback electrical problems

Vehicle is equipped with a Starlink system and this system no longer functions due to the Subaru Data Communication Module (DCM) that only has a 3G connection module system, since 3G was fazed out the Starlink doesn't function. Since the DCM is always on the car try's to connect to a cell tower that doesn't exist, the car continues to try and connect and eventually runs the battery completely dead leaving the owner stranded. I had to have the battery replaced on 9/15/23. I have contacted Subaru of America by email with no response as of this date.

Ignition and battery failure - unable to unlock certain parts of the car, all electrical is dead This is the second incidence in 6 months. Not weather dependent. One incidence in June and another in January. Entered car, pressed ignition button, no ignition, the icons all lit up in red on the indicator dash. Previously AAA indicated that the battery was totally dead, no amps, appeared to be an electrical problem and not strictly a battery problem according to AAA. At dealership they performed a "drain test." They told me that is all they could do. Customer Service gave me a battery for "free." I don't know if it was a used battery or a new one. This time I will pay for the battery to make sure it is new. No words of why this occurred to my car were stated. They just pushed the repair invoice towards me with the keys and said I was ready to go. This time when I called they told me they could only do the "drain" test again. I knew I had to investigate since they were not helping me find the source of the problem. This could be a major problem if one was locked in the car and the electrical failed. Worse yet if a fire occurred and one could not get out, death could occur. When I left the car after the ignition did not work, the ignition light on the ignition button stayed on. (lit up in red) Please help me out with this. The auto is a Touring Outback - year 2019.

The radio receiver is defective as it experiences ghost touches and changes screens by itself while driving. This causes it to change settings, remove paired devices, open apps, change the radio stations, and several other things. As one could imagine, this is a major distraction while driving. I purchased the car working flawlessly in June of 2023. The issues did not arise until after a few hot days happened in FL around August of 2023 and I noticed the screen started to form bubbles. The touch screen is now inoperable so I am unable to change the clock, use navigation, reset maintenance reminders, or use any other built-in functions. Luckily the backup camera still works but can be hard to see in certain lighting. Previous model year Subarus were covered under a class action lawsuit for experiencing similar issues but not 2019. The last time I took my vehicle in for service, the service rep had mentioned they were unable to reset my maintenance reminder due to the touchscreen being unresponsive. I reached out to Subaru of America to ask for assistance in getting it resolved. They offered to pay $1,000 of the over $2,800 repair quote I received from my local Subaru dealer. Since an OEM unit will most likely do the same thing after a period of time, I looked into an aftermarket replacement as well. I was quoted around $1,100 to get a new aftermarket receiver and maintain majority of the factory "creature comforts" like steering wheel controls, backup camera, and vehicle information. I have attached pictures that are from September 2023, December 2023, and January 2024.

Since owning this new Subaru vehicle, I have replaced the battery once. Today I had the car towed to the dealer with them diagnosing the car telling me it needs a certain module that has been draining the battery. Due to this problem, I have had to take an Uber to work. When the vehicle would not start, I had AAA come out and was told that the battery had 13% power on the one call out and 20% on the second call. In speaking with the tow truck driver for AAA he told me that this battery problem has been going on for a while with the 2015 to 2020 Subaru's. Now the dealer wants to charge me nine hundred and fifty-eight dollars to replace the module. If there was a problem with the module, why was I not told sooner about it? It seems to me that the factory battery is not strong enough to hold a charge and they are blaming it on the module. There were no warnings or messages telling me there was a problem with the battery.

- Infotainment center freezes making controls inaccessible. I live in the desert where temps reach 120+ in the car and not being able to turn on the AC is dangerous. - Windows will not roll up once they are rolled down, especially after it has rained or after washing the car. - Driver side Door Sensor Switch broke. This would keep the interior lights and infotainment center from turning off.

The contact owns a 2022 Subaru Outback. The contact stated that while driving at approximately 50 MPH, he observed a noise coming from the front window. The vehicle was taken to a dealer where it was diagnosed that an unknown component in the A/C needed to be replaced. Additionally, the contact observed a crack in the middle of the windshield. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure six times and a case was filed. The failure mileage was 25,000.