2025 Subaru Outback

The brakes failed and could be inspected upon request. My safety and the safety of two other passengers was put at risk because my vehicle rear ended an another vehicle at a red light. The problem has not yet been confirmed or reproduced by the dealership or inspected by the manufacturer, police, insurance representative of others. There were no warning messages, or symptoms of the problem prior to the failure.

While traveling along I-94E outside of Macomb County on September 10th at around 8:30AM, forward collision warning triggered twice while facing the direct sun. It triggered for around 6 seconds. Shortly after getting off the Shook Rd exit at around 8:45M and turning right, I had a full AEB activation while again facing the sun, almost causing the vehicle behind me to rear end me.

Lane-keeping/lane-centering: The system repeatedly pulls the vehicle too far to the right. More seriously, while driving on the freeway, it has randomly and suddenly jerked the vehicle to the right with a rapid steering input. This is not simply a matter of the system being imperfect—it creates a serious safety concern because the vehicle can move abruptly toward the edge of the lane or toward an adjacent lane.

NHTSA Complaint Narrative — Draft On July 9, 2026, in the evening, my leased 2026 Subaru Outback Touring caught fire while we were driving home. We were stopped in a left-turn lane waiting on a left-turn signal. When the light turned, the vehicle in front of us moved forward — which, in hindsight, was fortunate, because molten metal was sprayed across that exact spot moments later. The engine effectively exploded, throwing molten metal from the melted hood and engine components into the air around the car. We exited the vehicle immediately, leaving it burning in the left-turn lane. The fire department, based only about half a mile away, arrived within approximately 4 minutes, but it still took them roughly 35 minutes to fully extinguish the fire given its intensity. The vehicle had just been returned that day (or very recently) from a 3.5-week internal engine repair at the dealership. This was the third time I had reported the same underlying engine problem to Subaru — the recent lengthy repair was the first real attempt by the dealer to address it, and it failed within days of the vehicle being returned to me. My spouse and I were in the car moments before the explosion. Had we been delayed even briefly — for example, had the car ahead of us not moved forward when it did — we believe we could have been seriously injured or killed by the explosion and flying molten debris. The vehicle was a total loss. I am filing this complaint because: This was the third report of the same engine issue prior to the fire, indicating a recurring, unresolved defect rather than an isolated incident. The failure occurred immediately after a dealership repair specifically intended to fix this problem, suggesting the underlying defect was not — or could not be — properly corrected. The nature of the failure (explosive engine fire while driving, throwing molten metal across an active traffic lane) presents a serious risk of injury or death to occupants, other drivers, and bystanders