2020 Subaru Outback

WIFE REPORTED CAR STALLED WHEN MAKING A TURN AFTER STOPPING. WHILE TURNING SHE SAID IT FELT LIKE THE CAR WAS NOT GETTING ANY GAS AND HAD NO POWER. SHE LET THE VEHICLE ROLL TO A STOP ON THE SIDE OF THE ROAD. SHE SAID IT TOOK SEVERAL ATTEMPTS FOR THE CAR TO START BACK UP. THIS HAPPENED 3 TIMES TODAY DURING A TRIP TO THE DENTIST IN THE CITY OF LYNCHBURG, VIRGINIA. I CALLED TERRY SUBARU OF LYNCHBURG WHEN SHE GOT HOME AND REPORTED THE PROBLEM. THEY TOLD ME TO BRING IT IN TOMORROW TO HAVE IT CHECKED OUT.

ACCORDING TO WISCONSIN'S LEMON LAW, THE VEHICLE THAT I OWN MEETS WI'S LEMON: * I BOUGHT A BRAND NEW CAR(ONLY 4 MILES WERE IN IT) * FROM DAY 2 (AFTER PURCHASING), THE CARPLAY MALFUNCTION HAS BEEN AN ON-GOING ISSUE AND NEVER SOLVED. DEFECT WITHIN A YEAR AND THE CAR IS STILL UNDER THE WARRANTY. * DEALER FAILED 5 TIMES TO FIX THE SAME ISSUE. I PAID 50K FOR THE VEHICLE NOVEMBER, 2019 WHICH IS STILL UNDER THE WARRANTY YET THE PROBLEM IS NOT BEING RECTIFIED. OVER A YEAR LONG BATTLE, I AM STUCK WITH BROKEN CAR. SERVICE MANAGER FROM THE DEALER ADMITTED THAT THEY ARE NOT GETTING ENOUGH SUPPORT FROM CORP WHICH LED SOFTWARE UPDATE DOES NOT WORK. A FEW TIMES, I ALMOST RARE ENDED THE FRONT OF CAR DUE TO CARPLAY MALFUNCTION. WOULD YOU PLEASE LOOK INTO THIS?

MY 2ND SUBARU OUTBACK IN 3.5 YEARS, AND IT IS THE 3RD TIME I HAVE TO REPLACE A WINDSHIELD (?!) THIS TIME IT IS ONLY IN 4 MONTHS OLD CAR, 2020 MODEL. I WAS NOT EVEN DRIVING WHEN I NOTICED THE WINDSHIELD CRACK POPPING UP - I WAS PARKED IN FRONT OF MY HOME, JUST STARTED THE CAR TO WARM IT UP. LOWER SECTION IN FRONT OF THE DRIVER'S SEAT, SLIGHTLY TOWARDS THE CENTER. I INSPECTED THE AREA ON THE BOTTOM OF THE WINDSHIELD WHERE IT APPEARED THE FIRST - NO APPARENT IMPACT OF THE ROCK OR SOME OTHER FLYING OBJECT. IT SEEMS LIKE THE GAP ON THE CRACK IS ABOUT 1/2 MM WIDE - LIKE THE PRESSURE FROM THE INSIDE IS TO BLAME FOR THE CRACK? (SEE THE PICTURES). OTHER PEOPLE I KNOW THAT OWN (OR HAVE OWNED) OUTBACKS ALSO HAD THEIR WINDSHIELD CRACKING. I GOOGLED IT ' I SEE THE INFORMATION ABOUT CLASS ACTION LAWSUIT ON THE WEB. HTTPS://WWW.TORQUENEWS.COM/1084/NEW-RULING-SUBARU-CRACKED-WINDSHIELD-LAWSUIT-NOW-ADDS-25M-CARS SOMETHING IS JUST NOT RIGHT HERE. SUBARU NEEDS TO STEP UP AND OWN IT, BEFORE SOMETHING HAPPENS TO ONE OF THEIR CUSTOMERS.

ON OCTOBER 11, 2020 THE CAR BATTERY DIED. I GOT A JUMP FROM SUBARU SERVICE ON 10/12/20 AND BROUGHT IT TO SUBARU STAMFORD FOR SERVICE. THE TAILGATE OPEN/CLOSE SWITCH WAS STUCK IN THE ON POSITION AND MAY HAVE CAUSED THE BATTERY TO DRAIN. THE SWITCH WAS REPLACED. ON 12/6/20 THE CAR BATTERY DIED AGAIN. I GOT A JUMP FROM SUBARU SERVICE AND THEN DROVE THE CAR FOR 20 MINUTES. ONE HOUR LATER THE BATTERY WAS DEAD. ON 12/7/20 I JUMPED THE BATTERY AND TOOK IT TO SUBARU STAMFORD FOR SERVICE. THE MECHANIC CHECKED ALL ELECTRICAL SYSTEMS AND FOUND NO ISSUES. I ASKED TO HAVE THE BATTERY REPLACED WHICH WAS DONE. NOTE THAT THESE TWO INCIDENTS OCCURRED WHILE I LIVED AT 171 COURTLAND AVE, STAMFORD, CT. I AM MOVING PERMANENTLY TO LONGMONT COLORADO ON 12/13/20.

I BELIEVE THAT THE WINDSHIELD CRACKED SPONTANEOUSLY. I DROVE TO GET COFFEE THIS MORNING. IN THE PARKING LOT I NOTICED A 10 INCH CRACK IN THE WINDSHIELD THAT HADN'T BEEN THERE BEFORE. TO MY KNOWLEDGE NOTHING HAS HIT THE WINDSHIELD. THE CRACK WASN'T THERE YESTERDAY. THERE WAS SNOW IN THE CAR THIS MORNING. I'M WONDERING IF TURNING THE INTERIOR HEATER HAD ANYTHING FUN DO WITH IT. IT'S CURRENTLY 32 DEGREES OUTSIDE. THERE ISN'T A MARK IN THE WINDSHIELD EXCEPT FOR THE CATCH WHICH SEEMS TO ORIGINATE AT THE BASE OF THE WINDSHIELD. THERE ISN'T A ROCK MARK OR ANYTHING ELSE. I'VE ONLY HAD THIS CAR FOR A A COUPLE OF MONTHS.

VEHICLE WAS IN MOTION ON THE HIGHWAY AND A LARGE CRACK, APPROXIMATELY 12 INCHES IN LENGTH, APPEARED FOLLOWING IMPACT WITH A VERY, VERY SMALL PIECE OF DEBRIS, 1 CM MAX DIAMETER. NEAR IMMEDIATELY A SECOND PIECE OF DEBRIS, ALSO 1 CM MAX DIAMETER, CAUSED AN 8 INCH CRACK IN LENGTH ON IMPACT WEATHER WAS WARMER THAN USUAL THAT WEEK, COMPARED TO PRECEDING DAYS. THE VEHICLE WAS CHANGING LANES WHEN THIS HAPPENED. NEVER HAD AN ISSUE LIKE THIS WITH ANY OTHER VEHICLE.

OUR WINDSHIELD CRACKED AND THE CRACK RAN IN A MATTER OF MINUTES. I EXPECT A BROKEN WINDSHIELD FROM TIME TO TIME BUT THIS SEEMED VERY ABNORMAL. THE WINDSHIELD WAS LESS THAN 6 MONTHS OLD AND THE SMALL CHIP OCCURRED AFTER A TINY, TINY ROCK HIT THE WINDSHIELD. THIS WAS WEIRD BECAUSE AFTER YEARS OF DRIVING IN COLORADO SMALL DEBRI HIT OUR WINDOWS ALL THE TIME BUT NEVER CAUSE ANY DAMAGE. THEN THE CHIP RAN ALL THE WAY ACROSS THE WINDOW IN A MATTER OF HOURS. IT WASN'T EVEN COLD OR HOT, IT JUST FREAKISHLY RAN ACROSS THE WINDOW. SOMETHING JUST DOESN'T SEEM RIGHT FOR A NEW WINDOW TO FRACTURE LIKE THIS SO QUICKLY.

TODAY 12-3-20 WE WERE DRIVING ON I-95 IN FLORIDA TO SEE MY SON FOR THE 1ST TIME IN OVER A YEAR (AIR FORCE). SMALL ROAD PARTICLES WERE STIRRED UP FROM THE ROAD, (NOT ANYTHING LARGE, YOU BARELY HEARD IT HIT THE WINDSHIELD, ALMOST LIKE SAND) AND THEN WE HEARD A CRACKING SOUND, LOOKED AT OUR WINDSHIELD AND THERE IS ABOUT A 9 INCH CRACK ALL OF THE WAY TO THE BOTTOM TOWARD WIPERS, UP TOWARDS THE TOP. I'M 40 YEARS OLD AND HAVE NEVER HAD A WINDSHIELD CRACK, MUST LESS LIKE THIS OVER SUCH ROAD SMALL PARTICLES. ABOUT 3 MONTHS AGO, I WAS DRIVING ON I85 TO WORK, AND THE SAME THING HAPPENED BUT I CHALKED IT UP TO MAYBE THE DEBRIS WAS LARGER THAN I THOUGHT. TODAY MY HUSBAND, SON, AND NIECE WERE SIN THE CAR WITH ME...AND FRANKLY I AM CONCERNED THAT IF ANYTHING LARGE EVER HITS THIS WINDSHIELD, IT WILL SHATTER, OR THE ITEM WILL COME THROUGH THE WINDSHIELD. SO I DO. IT FEEL SAFE DRIVING THE VEHICLE FOR THIS VERY REASON. A WINDSHIELD IS SUPPOSED TO PROTECT AND I AM NOT CONFIDENT OR CONVINCED AT THIS POINT AT ALL THAT THIS ONE ON MY 2020 OUTBACK WOULD STAND A CHANCE AT ANY MIDSIZE ROAD HAZARD. BEFORE UPGRADING TO THE OUTBACK, I HAD A 2016 CROSSTREK AND HAD A 'LARGE ROCK' HIT MY WINDSHIELD, WHEN IT DID IT SCARED ME IT HIT SO HARD....ALL THAT WAS LEFT AFTER THAT MASSIVE RICK HIT WAS A SMALL HALF MOON SHAPED CHIP. THIS 2020 OUTBACK COULD IN NO WAY TAKE AN IMPACT LIKE THAT ONE. IT COULD SEVERELY HURT ME OR WHOMEVER IS DRIVING, INCLUDING MY 16 YEAR OLD SON IF THE WINDSHIELD WERE TO SHATTER IF IT IS HIT AGAIN. THIS NEEDS TO BE RECALLED AND REPLACED. FOR SUBARU, ALL ABOUT SAFETY, IT IS A SERIOUS ISSUE THAT AS A LOYAL SUBARU OWNER HAS ME QUESTIONING THE MISSION STATEMENTS AND HEARTFELT COMMERCIALS THAT WE SEE DAILY. MAKE IT RIGHT SUBARU. FIX IT!!