Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3960–25K
3025–50K
1250–75K
275–100K
1100–150K
2150K+
443 reports with mileage · 453 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 313 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 258 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
19 crash reports7 fire reports4 injury reports
What owners actually said
896 reports
Mileage unknown · Aug 25, 2022
Electrical System
Under warranty had to jump battery 3 times to start vehicle one time 300 miles from home Subaru put in new battery last week battery volts always below 12 volts. Put vote meter on battery after 30 minute trip read 11.9 volts had my wife step on gas volts drop to 11.5 volts . Repeated experiment again same result . Concern this…
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Under warranty had to jump battery 3 times to start vehicle one time 300 miles from home Subaru put in new battery last week battery volts always below 12 volts. Put vote meter on battery after 30 minute trip read 11.9 volts had my wife step on gas volts drop to 11.5 volts . Repeated experiment again same result . Concern this winter will get stranded in cold wearher.at same time as this test I pulled my 1999 Subaru out of garage put meter on at idle read 13 volts upon acceleration read 13.5 volts dealer tells me he got 14 volts don't believe he is honest.many people on line having same prolem.
NHTSA ODI #11481144
Mileage unknown · Aug 23, 2022
Power Train
I received notice of this recall in February 2022 and nothing has been done. Meanwhile I fear that my car is experiencing the problem that it addresses. What good is a safety recall as serious as this one may be if the manufacturer is not going to promptly address the problem?
NHTSA ODI #11480804
Mileage unknown · Aug 23, 2022
Electrical System
The car's battery keeps draining inexplicably, leaving the car unable to start.
NHTSA ODI #11480733
Mileage unknown · Aug 19, 2022
Visibility/wiper
My windshield cracked and I got it repaired on 7/7/22. The tech said it was a caused by a stress fracture. I got the windshield replaced and within a month on 8/4/22, I got another crack. I thought it must be an installation problem but Safelite told me it was another stress fracture. That same week I got another crack in the wi…
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My windshield cracked and I got it repaired on 7/7/22. The tech said it was a caused by a stress fracture. I got the windshield replaced and within a month on 8/4/22, I got another crack. I thought it must be an installation problem but Safelite told me it was another stress fracture. That same week I got another crack in the windshield, said to be another stress fracture. It seemed strange to me that the windshield would crack that easily. I then found this article: https://www.torquenews.com/1084/new-ruling-subaru-cracked-windshield-lawsuit-now-adds-25m-cars I paid a $500 deductible to Progressive (my insurance) for each windshield replacement. The car is available for inspection upon request. This vehicle is putting mine and other people's safety at risk because it easily cracks and makes it hard to see out of the windshield. The vehicle has been inspected by insurance representatives at Safelite in Ann Arbor, MI and Toledo, OH.
NHTSA ODI #11480275
Mileage unknown · Aug 19, 2022
Visibility/wiper
We notice on the morning of 8/14 /2022 that our Subaru Outback 2020 had a substantial crack in the windshield .The car was parked overnight in the garage. We called the Burlington Subaru dealer( as per advice from Subaru Consumer line) The dealer spokesperson(Erika) took our information and said a pre - approval person from t…
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We notice on the morning of 8/14 /2022 that our Subaru Outback 2020 had a substantial crack in the windshield .The car was parked overnight in the garage. We called the Burlington Subaru dealer( as per advice from Subaru Consumer line) The dealer spokesperson(Erika) took our information and said a pre - approval person from the dealer ship will call us to discuss if the windshield would be covered under the warranty;3 years / 36000 miles. As the local dealer does not repair windshields ,all repairs are performed by a second party. We are awaiting a resolution from Subaru. In the meantime we would like to add our names to the complaints of many Subaru owners.Thanks , The Kayser’s.
NHTSA ODI #11480207
Mileage unknown · Aug 16, 2022
Unknown Or Other
Windshield has a known cracking issue
NHTSA ODI #11479666
Mileage unknown · Aug 15, 2022
Electrical SystemForward Collision Avoidance
The car set overnight (was fine) next AM no electrical. Everything locked except driver's door and passenger door. No battery charge at all. Everything DEAD.
NHTSA ODI #11479466
Mileage unknown · Aug 9, 2022
Visibility/wiper
Front windshield spontaneously cracked windshield on drivers side midway to 1/3 across windshield. Had not driven in 2 days. Sitting in driveway. Was excessively hot day (upper 90 degrees). No prior windshield (or car) issues. Awaiting repair guidance from dealer and insurance.
NHTSA ODI #11478344
Mileage unknown · Aug 5, 2022
Visibility/wiper
Very small rock hit the windshield and bounced off creating an immediate 3 inch crack that grew to reach almost the other side of the windshield in the next 2 days. This is the second windshield that needed to be replaced in under 2 years. It definitely cracks easier than any other vehicles we have owned and considering the laws…
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Very small rock hit the windshield and bounced off creating an immediate 3 inch crack that grew to reach almost the other side of the windshield in the next 2 days. This is the second windshield that needed to be replaced in under 2 years. It definitely cracks easier than any other vehicles we have owned and considering the lawsuit for the Subaru glass being prone to this, It is not cool they continue without correcting the issue, especially considering the expense. It does count against you for insurance claims.
NHTSA ODI #11477776
Mileage unknown · Aug 4, 2022
Visibility/wiper
The windshield started getting scratches & dings on it within 2 weeks of it being purchased for no apparent reason
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Consequence & remedy
Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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